Magnus Health User Reviews

Customer Experience

Positive experience33.3% of reviews
Neutral0.0% of reviews
Negative experience66.7% of reviews

~ Based on 21 written reviews from the US App Store.

What users say

Is Magnus Health Safe?

Magnus Health appears safe based on user ratings. AppsHunter Safety Score for Magnus Health is 94/100.

This assessment is based on 1,409 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.4% of ratings point to a safe experience
2.0% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 1,409 App Store ratings for Magnus Health.

Is Magnus Health Legit?

Magnus Health appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Magnus Health is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very stressful

This app is very slow and it gives me anxiety every time I use it

New User

I’ve never had such a difficult time signing up for a new account. Even the “New to Magnus Health Mobile App” section does not specifically clarify how to sign up for an account. Instead, it discusses log-in information…how do I have log-in information if I am new to the app??? Then it says if I “don’t know my credentials or need to update them” (still confusing wording for someone who has never registered in the first place), I have to use my desktop/laptop to do so, which is extremely inconvenient. Not off to a good start with this platform. It shouldn’t be that difficult. Most sites/apps have a straightforward “Register” or “Sign up” option readily available.
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Horrible.

Not user friendly as a parent.

Response from developer

Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

Amazing

Perfect

Response from developer

Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

Must-Have for School Health Management

This app makes managing student health records incredibly easy. Uploading forms, tracking requirements, and staying organized is fast and straightforward. Very reliable and saves a lot of time.

Response from developer

Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

Bugs all the time

Every time I tried to look at the treatment notes, always showing an error. It’s been more than a year and still not solved after all the updates.

Response from developer

Thank you for your feedback! We're committed to improving our app and appreciate your support. We’ve implemented a fix for the issue you mentioned regarding treatment notes, and it will be available in the next few days. Please make sure to keep the app updated for the latest features, and once the update is live, the issue should be resolved.

Magnus Health

Friendly user App. Loved it!

Response from developer

Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

Not user friendly

Not user friendly to submit documents

Response from developer

Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

Can’t download form

Can’t download form

Response from developer

Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

Terrible

Unable to print or download physical form it keeps glitching every time I try to, very unreliable wouldn’t recommend using Magnus.

Response from developer

Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

Useless

Can’t upload images to correct file. Keeps old file from prior year. No way to clear the prior year physical before uploading new file.

Response from developer

Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

The App doesn’t seem to be improving

I appreciate having a mobile app to manage the multiple yearly health forms we have to complete but it seems the UI/UX may be digressing. Attempting to locate how to upload documents as a yearly replacement is cumbersome and not intuitive. Extra clicks to remove old forms and then having to take photos of current forms after even more clicks is not very user friendly. A connection to files other than the ones on my iPhone would also be helpful e.g Google Drive or Dropbox. It would also allow for a document scan vs a photo which would provide a higher quality image. It could also allow you to extract discrete data from the forms which could open up opportunities for you and your customers. Finally, for a future item maybe consider a way to number/ID forms in a way that doesn’t force critical information to be cut off at the bottom. Just some thoughts.
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Response from developer

Thank you for your review and the thoughts! We made some improvements related to the upload documents feature, you can use the native upload section to select the file you want from any source to upload the file in the app. Our team continue making some improvements to help the UI/UX. Please ensure you're using the latest version of our app.

Love the app!

The app is really helpful and seamless to use. Thanks so much!

Response from developer

Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

Useless

Can’t upload images to correct file. Keeps old file from prior year. No way to clear the prior year physical before uploading new file.

Chaminade High School - Spring Sports Waiver

Eddie Perez was outstanding in helping me navigate and upload this form! Eddie is a fantastic asset to the Magnus Health team! Way to be Legendary Eddie!!!

Peace & Best,

Gregory E. Gatti, Sr.

Response from developer

Thank you for your feedback! We're committed to improving our app and appreciate your support. Make sure to keep it updated for the latest features.

Magnus

If I could give this zero stars, I would.

Response from developer

Thank you for your review. We're sorry for any inconvenience. Please ensure you're using the latest version of our app. If issues persist, we'd like to help! Contact us at productmanagement@magnushealth.com for support.

Useless

Can’t upload images to correct file. Keeps old file from prior year. No wat to clear the prior year physical before uploading new file.

Hard to use

This app is really hard to use. I wasted over an hour getting it to work and now it’s not working again. I wish my daughter’s day camp didn’t require it.

Response from developer

Thank you for your input! Please make sure that you are using the most current version of the mobile app with the latest updates. If you still have problems please contact us directly at productmanagement@magnushealth.com.

Not functional

2 kids at different schools and I STILL am unable to have 1 user name/login!!! Just so ridiculous and too time consuming in the mornings. I hate this app!! Very basic and I wish schools would discontinue the use of it.

Response from developer

Thanks for contacting us! We are happy to let you know that you can in fact use one username as a primary account and then easily switch back and forth between your children’s accounts. To enable this, just sign in with your username per usual, and then in the Accounts screen select Add an Existing Account and enter your second set of credentials. That will link the accounts. Then you can quickly switch back and forth between your children’s accounts. Let us know if you have other questions, and feel free to reach out directly anytime to productmanagement@magnushealth.com.

Better than Older Version

Faster login, easier layout, and NO reuploading!!

Response from developer

Thanks for your review and we're glad you are enjoying the improvements in the new Magnus Health mobile app!