Sticking to Uber
Made me miss three trains on three separate days, never using again. Unreliable.
Still a poor app
App is too reliant on the location services feature, and doesn't allow the user to search for an exact address, only a postcode, which is imprecise. Phone line now non-responsive, so will have to look elsewhere for taxi services. Disappointing.
Don’t use the app
Don’t use the app - I booked in advance and it confirms it’s booked and then at the time you’ve booked the app says it’s searching for a taxi. Rang up for them to tell me they have no taxis in the area!
App no longer works
This is a reasonable taxi firm with a terrible app. It's always been intermittent. Now it hasn't worked for 3 weeks straight. If the firm was better they'd have wondered why bookings were down and got the app fixed.
A booking isn't really a booking
I booked two taxis for the next day, one for 8.20 to take me to a meeting and one to take me to the airport later. App worked fine and both bookings accepted - so far so good. In the morning, I got a notification that the booking had been accepted, but the app didn't show any cars nearby. Eventually (2 mins overdue), a taxi showed on the map at 1 min away. Then 2 mins away. Then 5 mins away. Called Mantax and they told me that as app doesn't show destination, drivers don't accept bookings in busy times. Taxi never came. Obviously, I cancelled the later booking too. A booking is not a booking with Mantax.
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Never worked
Absolutely bobbins. The app never works and the firm are absolutely awful. Without a doubt the worst taxi firm in Manchester.
Poor
Poorly designed app. It sent the taxi to the wrong address, had to spend 10 minutes directing the guy to where I was. Then when he arrived it was a black cab, so I paid £10 for a journey that costs £5 in a minicab. Nice idea, but no.
Unable to register
The app requires registration before use; unfortunately it seizes up whenever I try to select my card type so I'm unable to use it.
Poor support and updates
The support for this app is non existent. Since iOS 8 future bookings are no longer possible. You are better off ringing.
No longer works for future bookings.
Was great until last iOS update.
Hopeless
Cancelled my taxi to the airport with 10 mins to spare. Won't bother with it again.
Unmonitored app - useless
So bad they have to eep deleting the reviews!
Addresses are wrong
Used to live in London and since living in Manc have really missed Addison Lee (they had a similar super slick app). Downloaded the app and this evening tried to book a taxi to Portland Street. First thing was I couldn't just select the street, I had to also supply a number. Not great. Then when I did actually progress through after choosing 1 Portland Street, the only address found was in Oldham OL6! Gave up trying and went to a local mini cab office. Not a great start guys. Are you getting any bookings at all?
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Can't register
There's no button in the registration form to proceed any further.
The UI is particularly poor and has been put together with no design.
Manchester deserves better!
The UI is particularly poor and has been put together with no design.
Manchester deserves better!
Not sure yet
App wants you to register contact details before explaining terms and how your details might be used so clarification on this before registering would be useful. Two addresses of buildings I work from on main roads in Manchester were not recognised when I tried to add them as favourites. I tried the app because was recommended to me so really hope it's me/app error. The taxi company itself when booking over the phone have been prompt, courteous and knew where they were going.
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Worst App Ever
1 star is very generous! Don't even bother with this app if you want to get home. I booked 4 taxis through it and not 1 turned up successfully!! Worst taxi app ever!
Don't bother
Pretty terrible in its design and I just tried the iHail feature and waited over 20 mins, no taxi. Also the taxis are more expensive than other firms like Manchester Cars, Olympic or Street Cars. Don't bother.
First Class
App is superb! Very easy to use and the driver tracking is a cool feature! Will use this everytime i need a taxi. Driver was polite too! Good all round service. Thank you Mantax!
Booking failure
Book a cab for 5:40am the next morning, review the booking, all looks fine. Select book. Then the confirmation says cab booked for 4:40am. What's that all about, FAIL! Back to the dog and bone for the booking of cabs, nice idea though, shame you can't get your daylight saving to work on your host.
Mantax user
Best taxi company in Manchester by far....
