Mares App User Reviews

Mares App
Mares App
Head Watersports S.p.A.

Customer Experience

Positive experience47.5% of reviews
Neutral12.1% of reviews
Negative experience40.4% of reviews

~ Based on 99 written reviews from the US App Store.

Is Mares App Safe?

Mares App appears safe based on user ratings. AppsHunter Safety Score for Mares App is 88/100.

This assessment is based on 183 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.6% of ratings point to a safe experience
4.9% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 183 App Store ratings for Mares App.

Is Mares App Legit?

Mares App appears to be a legitimate app. AppsHunter Legitimacy Score for Mares App is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Subscription based only

There is no option to buy a perpetual only a subscription option and it’s very expensive. I rather buy a a used computer, very cheap, and keep it forever than paying a subscription.

Pas de mode apnée ???

Alors que Mares propose une montre apnée, cette appli ne comporte pas de mode apnée apparemment. Je n’avais même pas pensé que ça puisse être le cas !!

Désynchronisation des plongées-perte du bénéfice des validations

Attention, si une plongée se désynchronise APRÈS avoir validé la plongée, on perd le bénéfice du QR code et la plongée n’est plus validée! Bonjour la galère si cela se produit après s’être éloigné du club disposant du QR code nous permettant de valider la plongée! Le club pourra-t-il la revalider à distance?
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Appli simple et efficace mais avec de gros defauts

Ca marche bien, c’est simple mais surtout, la base de donnée des sites de plongées est huge, c’est vraiment LE point fort de ces app Mares et SSI, bravo pour ça, c’est top de retrouver mes spots aux 4 coins du monde. Qq pub pour du matos Mares mais c’est ok pour moi.

Par contre,

1/ l’appli est mal traduite mais surtout elle est super super moche: on dirai une app ios d’il y a 10 ans, je suis désolé mais rien que pour cela j’enlève 1 grosse etoile. Ca pique les yeux. Avec les outils de dev d’aujourd’hui et l’ia ce serait pourtant super facile de pimper l’ui a coup de swift ou autre, mettre plus en valeur ses plongées avec les photos ou les maps, etc.

2/Les filtres de recherches sont aussi limités, pas possible de chercher ses plongées 5* par ex. Mais surtout, impossible de stocker dans l’appli ses certifications non SSi comme PADI ou CMAS, je comprend que c’est la concurrence mais c’est mesquin et cela oblige a garder une deuxième appli de plongée. Une deuxième etoile en moins du coup.

J’espère que Mares pourra un tout petit peux investir la dessus plutôt que sur leur appli apple watch, je ne comprends pas trop la stratégie ici…
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Alles Top

Mal schauen wie die App unter Wasser funktioniert

Kann man gut mal nutzen. Aber man kann sich leider nicht drauf verlassen.

In sich für mal einen einfachen Tauchgang eine Option.
Ein Tauchurlaub kann damit aber auch ins Wasser fallen.

Beim Einstieg einmal übersehen, dass ein Update vorliegt und schon ist die App für 48 h als Tauchcomputer gesperrt. Kein vollwertiger Tauchcomputer auf dem Markt erzwingt in der Weise ein Update bzw sperrt sich.
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구독취소

구독취소를 한적이 없는데 왜 구독 취소가 됐는지 모르겠네요.. 로그수 하루 기록하려고 한달짜리 구독을 하지는 않았는데...
복구를 해주시든.. 어떻게 된건지만이라도 조사해주세요

Perfekt

Funktioniert echt super.

Dangereux! Ne pas avoir en principale!

J’ai eu le malheur de dépasser les 40 m. Du coup l’ordinateur s’est bloqué et est passé en profondimetre.
Pas de chance, l’ordi de mon collègue a planté durant la plongée, ce qui fait que je me suis retrouvé à faire des paliers au pif.
Autre blague de ce matin, j’ai souscrit à l’abonnement mensuel avec les trois jours de gratuités, sauf qu’il y a une manipulation à faire à la fin des trois jours pour réactiver l’abonnement donc ce matin pas d’ordi de dispo puisque mon téléphone n’était pas sur le bateau.
Un élément qui est censé ajouter de la Sécurité, et bah il fait tout l’inverse et rajoute du danger!!!
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Response from developer

Dear Nauno93 - We are very sorry that you had a bad experience. The 40-meter depth limit is mandated by Apple; as described in the app's user manual, the program switches to "Bottom Timer" mode if this limit is exceeded, because a reliable calculation of nitrogen saturation is no longer possible. The manual also explains how the user can switch back from Bottom Timer mode to Dive mode. Normally, the free 3-day subscription renews automatically, and you receive a notification from Apple (who manage your subscription). The issue with renewing the subscription may have been due to unfortunate circumstances (remote diving/no internet). Unfortunately, we do not have access to the subscription data transmitted to Apple. If you have any further questions, please contact us via the feedback function: App Homepage > Gear icon (top right) > Feedback. Best regards, Peter from the App Support Team.

Mares avec Apple Watch

Très bien : je suis enchanté de ce produit. Content de garder ma montre qui devient un ordinateur de plongée. Merci

Disappointed

I am extremely disappointed with this app and the overall experience. It came highly recommended by other divers, which is why I chose it, but unfortunately it has not lived up to those expectations.

From the beginning, I’ve been unable to get my Apple Watch Ultra to sync properly with the app. As a result, none of my dives are being logged, which defeats one of the primary reasons I downloaded and purchased this setup. I’ve spent a significant amount of time troubleshooting the issue on my own, trying every solution I could find, yet nothing has resolved the problem.

What has been even more frustrating is the complete lack of customer support. I reached out to support via email, clearly explained the issue, and never received a response—not even an acknowledgment that my request had been received. When users experience technical issues, especially with an app that’s relied upon for dive logging, timely communication should be a priority. Even a brief email letting customers know the issue is being investigated would go a long way.

I rarely leave negative reviews because I understand that technical problems can happen. However, when those problems are combined with little or no customer support, it becomes difficult to recommend the product. Reliability and customer service are just as important as the features themselves.

Based on my experience, I cannot recommend using this app with the Apple Watch Ultra. I sincerely hope the developers improve both the app’s stability and their customer support, because right now the experience has been frustrating and disappointing.

Update: I finally received a reply from support and the solution worked temporarily. I logged 8 dives this past weekend and my app plus watch only logged 3 dives. Lucky I had my backup computer on as well! All I’m asking is for the app to work exactly as you stated!!!!!! I do not like being dry!
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Response from developer

Dear User - We are very sorry that you had such a bad experience. All inquiries sent to us via the Mares app home screen—by tapping the gear icon in the top right corner and scrolling down to "Feedback"—are usually answered within 24 hours on business days. Please contact us this way! Many thanks, the App Support Team (Peter).

Appli ne s’ouvre pas

Malgré la dernière mise à jour, l’appli reste bloquée sur le logo Mares et ne s’ouvre pas?

Application très professionnelle

Excellente application, très complète pour tous les types de plongées

Bitte Air Integration ermöglichen

Sonst schon sehr gut

Response from developer

Air integration is not possible. The hardware is provided by Apple and it does not include the possibility to connect a pressure transmitter.

Insgesamt gut, Sync und Logbuch haben Luft nach oben

Insgesamt eine sehr gute App, die mir zusammen mit der Apple Watch Ultra besser gefällt als die Konkurrenz. Lediglich der Sync des Logbuches ist Käse und das Bearbeiten im Logbuch fehlt. Manchmal werden Tauchgänge geloggt und beendet bevor man abtaucht. Gleiches wenn man im Pool ist. Ansonsten geht es in die richtige Richtung. Die App fragt zwar das Recht an Workouts in Apple Health zu schreiben, tut dies aber nicht.
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Prinzipiell gut mit Luft nach oben

Die App ist für mich gut gestaltet und ausreichend mit Funktionen ausgestattet.

Die vollen 5 Sterne würde die App von mir bekommen wenn folgende Punkte noch nachgereicht würden:

1) Logbuch-Datenexport in ein Format, das auch andere Logbuch-Apps oder -Software am PC nutzt.

2) Tauchcomputer-Handbuch ( z.B. Puck 4) fehlen in der App. Nur die Anleitung zur Apllewatch ist da.

3) Probleme bei Firmware-Update. Sollen wohl behoben sein. Kann ich aber mangels neuer Firmware nicht testen.
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Disappointed

I am extremely disappointed with this app and the overall experience. It came highly recommended by other divers, which is why I chose it, but unfortunately it has not lived up to those expectations.

From the beginning, I’ve been unable to get my Apple Watch Ultra to sync properly with the app. As a result, none of my dives are being logged, which defeats one of the primary reasons I downloaded and purchased this setup. I’ve spent a significant amount of time troubleshooting the issue on my own, trying every solution I could find, yet nothing has resolved the problem.

What has been even more frustrating is the complete lack of customer support. I reached out to support via email, clearly explained the issue, and never received a response—not even an acknowledgment that my request had been received. When users experience technical issues, especially with an app that’s relied upon for dive logging, timely communication should be a priority. Even a brief email letting customers know the issue is being investigated would go a long way.

I rarely leave negative reviews because I understand that technical problems can happen. However, when those problems are combined with little or no customer support, it becomes difficult to recommend the product. Reliability and customer service are just as important as the features themselves.

Based on my experience, I cannot recommend using this app with the Apple Watch Ultra. I sincerely hope the developers improve both the app’s stability and their customer support, because right now the experience has been frustrating and disappointing.
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👍

Très bonne application

Nul vu le prix

Mieux vaut acheter une montre vu le prix ! Nul ! Impossible de faire passer la montre en mode apnée ! Reste bloqué en mode plongée… une arnaque

App öffnet sich nicht mehr

Leider startet die App auch bei mir seit einiger Zeit nicht mehr. Auch nach Neustart der App oder Neustart des Handys nicht… ist denn schon absehbar, wann das Problem behoben wird?