Mariners Learning System User Reviews

Top reviews

Not available “Anytime, Anywhere”

I’m aboard a flight on the way to work and not able to take any mariner Learning systems quizzes. Getting object and server errors from within the app on a 25 Mbps connection. This exceeds Mariner’s requirements of 15 Mbps download minimum. On the ground with 100 Mbps connection all is good. Also no tech support via chat, phone only, so I’m not able to get Mariner help while in the air.
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Unable to get courses on app

Unable to get my courses on the app. Also, the help function does not work. Would love to study and go through quizzes on here, but unable to at this time.

Does this even work?

It keeps telling me there is scheduled maintenance and I should check back later in the day. That was several days ago.

Do not recommend!!

This course is poorly organized, online videos are from the 1980’s, and it’s full of info you won’t even be tested on. Do an in-person class instead.

Stopped working

I liked the quizzes on it when I first got the app but now It’s says I have no courses available to quiz. Also can access any of the course material from the app. I hope they fix it soon

Response from developer

We are sorry you are not having the great experience with the app that we want all students to have. Could you let us know which specific courses you are having issues with? We would love to resolve the issue and give you the best experience. Let us know at support@marinerslearningsystem.com.

Never worked

The app loads but every click is an error. The white screen, or just nothing. The only thing that worked was the link to the website— so why bother with the app? I tried for weeks, gave up. Use a Flashcards app from another vendor that offered OUPV cards — much better than this. Also, customer support from this company is horrible and arrogant. Unhelpful and they make excuses...horrible.
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Response from developer

We want to make sure that you are able to experience the app and all its benefits! The issue you experienced with the white screen was caused by a short-term disruption that has since been corrected. We suggest that you give the app another try after downloading the latest update, and if you continue to encounter any challenges, let us know at support@marinerslearningsystem.com.

No working

Worked great at first now nothing but a white screen. Frustrating
Update: the I T staff reached out to notify me that the issues with the app have been fixed. Now works great! Customer service was stellar.

Response from developer

We are sorry you are not having the great experience with the app that we want all students to have. The error with the white screen was caused by a short-term disruption that has since been corrected. We suggest that you give the app another try after downloading the latest update, and if you continue to encounter any challenges, let us know at support@marinerslearningsystem.com.

Helpful app

Easy to use and great for taking the quizzes while I’m away from the computer!

Fixed now

Nice app

Response from developer

The loading problem you and other users reported was caused by a short-term disruption, and we have since fixed it. We suggest that you give the app another try after downloading the latest update, and if you continue to encounter any challenges, let us know at support@marinerslearningsystem.com.

What I was looking for

This app was exactly what I’ve been looking for. Straight forward and efficient use of my time. Worth the investment.

Stopped working abruptly

Liked the app until it stopped working. Yes I re-installed, restarted, updated iOS , still doesn’t work

Ok works better now but I get an error when I try to take a quiz. This is my usual workflow taking the quiz on the phone app. Fix this and your golden.

Crappy App

Even after update ... now no longer white screen of death on launch - oh no - white screen of death on quiz function and app then gets locked up ... what a disappoint ment for the money invested.

Bad quality app

After paying $800 for an online course through mariners learning system, i would’ve expected at least a semi-decent app to use to study. only get a white screen, no content on the app

Response from developer

We want all of our students to get the full value out of our products and understand your concerns. The issues you experienced were the result of a short-term disruption that has since been resolved, so we recommend that you give the app another try! If you are still having trouble, please reach out to support@marinerslearningsystem.com with a description of the issue so our team can look into it.

Isn’t working!!

I’ve been loving the app and the course, but now I can’t use the app on my phone. I open the app and there is an all white screen that doesn’t change. Please fix this!

Response from developer

We're glad to hear that you've been loving the app prior to encountering that issue! The white screen that you described was caused by a temporary problem that we have since fixed. We recommend that you give it another try now after downloading the latest version. Please reach out to support@marinerslearningsystem.com if you continue to have problems because we want to get you back to learning on-the-go ASAP!

Please fix the white screen issue!

Last update broke the app - for what we have paid for this I would expect a faster fix

Response from developer

We want all of our students to get the full value out of our products and understand your concerns. The issue you experienced with the white screen was caused by a short-term disruption that has since been corrected. We suggest that you give the app another try after downloading the latest update, and if you continue to encounter any challenges, let us know at support@marinerslearningsystem.com.

Not working

It doesn’t work. Only a logo. I have downloaded and deleted more than once. Phone restart. You name it. A pretty big bug if you ask me. Went to “app support”. No support. Just takes you to website and discusses other topics. Not a good way to launch apps.

Response from developer

The issues you experienced were caused by a short term disruption that has been resolved. We are also available for support at support@marinerslearningsystem.com and would be glad to help! We suggest that you give the app another try after downloading the latest update, and if you continue to encounter any challenges, let us know.