marmalade insurance is calm
app easy to navigate and the black box is nice
Not bad
Not bad
Easy to Use
Once you get the hang of it this app is really easy to use. Loads of info available so you can see how you are driving
Log in
Tried to log in but no login email arrived. Even in junk folder.
cancelled my policy for no reason. do no use this company.
i used marmalade pay as you go insurance from july 2022 until march 2025. i had no problems with it until they notified me they were cancelling my policy because i wasn’t recording my journeys. no journeys were recorded because i hadn’t been using the car!!! i was away at university. your policy will be cancelled if you do not use it for a year, but i had no journeys for only 7 weeks. absolutely awful, i thought the point of pay as you go is that you only use it every now and then when you need to? policy cancelled for no good reason. do not use this company
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Always needs to know location??
This is ok, but there are a couple of issues that you need to be aware of.
1) the app always wants to know your location when not using it- it complains if you turn it to ‘only when using’. There’s absolutely no reason for them to know location info when not driving. I challenge them to explain why it forces you to set to ‘always’.
I CHALLENGE MARMALADE TO EXPLAIN WHY THEY NEED TO TRACK 24/7.
2) it doesn’t understand context of any manoeuvre: you get penalised if you accelerate onto a main road (from a side road) to get up to speed of traffic. This is therefore teaching people that they must accelerate slowly when pulling out in front of traffic. That’s an absolutely dangerous thing to teach new drivers. Surely, it can deduce you are at a junction and can judge appropriately?
1) the app always wants to know your location when not using it- it complains if you turn it to ‘only when using’. There’s absolutely no reason for them to know location info when not driving. I challenge them to explain why it forces you to set to ‘always’.
I CHALLENGE MARMALADE TO EXPLAIN WHY THEY NEED TO TRACK 24/7.
2) it doesn’t understand context of any manoeuvre: you get penalised if you accelerate onto a main road (from a side road) to get up to speed of traffic. This is therefore teaching people that they must accelerate slowly when pulling out in front of traffic. That’s an absolutely dangerous thing to teach new drivers. Surely, it can deduce you are at a junction and can judge appropriately?
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Marmalade
Pragmatic and reasonable; careful in rush hour though, as zipping dynamically into gaps gets flagged easily as harsh acceleration and cornering. Definitely suited to early drivers and helps to encourage good driving.
I am a dad with daughter having insurance
Very easy to use app. Information and data is easy to understand.
H
Easy to navigate, very visual
Excellent app and excellent insurance for a young driver
Having lost my father in a car accident to a learner driver I wanted to keep my 17 year old son safe to himself and other drivers. I think all young drivers up to 25 years of age should be forced to have insurance and an app like this to help make them be safer drivers.
Actually Quite Impressive
This app is very good for first time drivers like myself. It really shows how well you are driving, and strives me to do better when it picks out things i should improve on.
would totally recommend this company as a whole !
would totally recommend this company as a whole !
My black box
Very good app. Does really good in tracking
Great app
Clear and informative
Great young persons insurance
Great insurance company for learner and new drivers.
The app works well with the black box and rates all journeys. An excellent way to monitor my eighteen year old son’s driving.
The app works well with the black box and rates all journeys. An excellent way to monitor my eighteen year old son’s driving.
Happy
Very accurate
Very accurate
Just like having someone in the car with me (in a good way!)
marmalade
love the app , fun that you can win trophies and stuff for good driving
Verry good
Verry understanding
Unreliable and confusing trip allocation
So, this app exists to take data from the transponder, integrate with phone data and do two things: (i) feedback on driving style, this is OK. (ii) to allocate different drivers to different trips which Marmalade suggest will happen automatically, and is required as part of the insurance cover including ensuring that the young driver uses the car <50% of journeys .This is where its limitations appear:
1. You can only have one additional driver / app user for the account which means that when another parent drives the car, the journey is not properly recorded. If my wife’s use of the car is not recorded, it will erroneously push up my daughter’s %use of the car.
2. I have been allocated to trips despite my phone and I being nowhere near the car.
3. You can only be a “passenger” or “driver” for trips - there is no “I wasn’t in the car at all” option.
This is a shame, because the principle of the app is great and these should be easily remediable issues .
Until then - 2 stars only as you really do have to manually check each journey on both phones to remain vaguely accurate.
1. You can only have one additional driver / app user for the account which means that when another parent drives the car, the journey is not properly recorded. If my wife’s use of the car is not recorded, it will erroneously push up my daughter’s %use of the car.
2. I have been allocated to trips despite my phone and I being nowhere near the car.
3. You can only be a “passenger” or “driver” for trips - there is no “I wasn’t in the car at all” option.
This is a shame, because the principle of the app is great and these should be easily remediable issues .
Until then - 2 stars only as you really do have to manually check each journey on both phones to remain vaguely accurate.
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Great insurance price and App
Perfect policy and app for our sons new car