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Maruti Suzuki User Reviews

Maruti Suzuki
Maruti Suzuki
Maruti Suzuki India Limited
💼 Business
🌟 Lifestyle

Customer Experience

Positive experience69.0% of reviews
Neutral10.3% of reviews
Negative experience20.7% of reviews

~ Based on 29 written reviews from the US App Store.

Is Maruti Suzuki Safe?

Maruti Suzuki appears safe based on user ratings. AppsHunter Safety Score for Maruti Suzuki is 89/100.

This assessment is based on 4,198 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.6% of ratings point to a safe experience
2.8% of ratings suggest some concerns
10.7% of ratings point to a risky experience

~ Based on 3,586 App Store ratings for Maruti Suzuki.

Is Maruti Suzuki Legit?

Maruti Suzuki appears to be a legitimate app. AppsHunter Legitimacy Score for Maruti Suzuki is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

App Not Working On Iphone

I have been using the Maruti Suzuki app on my iPhone, and it was working perfectly fine earlier. However, now I am suddenly getting a “Security Compliance Error” stating that the app only runs on devices that meet essential security policies.

My iPhone is updated and was working perfectly with the app before this issue occurred. I have not made any changes to compromise the device’s security.

Please look into this issue and provide an update or fix as soon as possible. It is very inconvenient when an app that was working normally suddenly stops working.

Device: iPhone
Issue: Security Compliance Error

I hope Maruti Suzuki can resolve this quickly.
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Ashraf FronxAshraf Fronx

Response from developer

We are sorry for the inconvenience caused. Could you please drop us an email at contact@maruti.co.in with your issue? Our team will look into it at the earliest.

Maruti Suzuki App Needs Major Improvements

Very disappointing experience with the Maruti Suzuki app. The app has multiple performance and functionality issues:

* Frequent lagging and slow response.
* Navigation is not functioning properly.
* Sometimes the app does not load any page content at all.
* Getting a “Security Compliance Error”.
* The app automatically exits/closes after showing the error.
* Overall app performance and stability are very poor.
* Also facing the issue shown in the attached screenshot.

These issues were present even before the recent update, so the problem does not appear to be limited to the latest version.

Maruti Suzuki should improve the app’s stability, navigation, loading performance and security compliance. Please fix these issues urgently and provide a reliable user experience.
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Vinod KushwahaVinod Kushwaha

Response from developer

We are sorry for the inconvenience caused. Could you please drop us an email at contact@maruti.co.in with your issue? Our team will look into it at the earliest.

Getting security complaince error on latest app version ad well as latest ios version

I am getting Security complaince error on my iphone 15 while opening maruti app. Also my app and phone is updated to latest version still getting this error. Earlier it was running fine. From last 2 weeks this error started coming.
Akkivats777Akkivats777

Maruti's IT Engineering Team missing

It's hard to understand how the IT engineering team allowed such a critical issue to reach production in an app used by millions of customers. This points to serious gaps in engineering quality, QA, and release validation. Users have been reporting the same problem for over a week, yet there's still no effective hotfix. For a customer-facing app of this scale, this level of response is simply unacceptable. The engineering leadership needs to take accountability and strengthen the release process to prevent issues like this from happening again.
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Sambath KSambath K

Crashes on latest iOS version 26.6

Overall app is good but since the iOS version on my phone updated to 26.6 I see a security related message on launching the app. It says the app only works on a device where the security requirement is met. It only has an option to exit the app on the popup. I can see the app launch in the background though but can't access it due to the popup. Please patch ASAP.
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dAmoWMandAmoWMan

An Excellent Offering

The features in the app have been well thought through and are extremely useful in my day to day ownership of my car
George G MathewGeorge G Mathew

Response from developer

Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience.

Great Experience with Maruti

We had a very good experience with Sales Executive Mr. Suresh Kumar. We sincerely thank him for his soft-spoken, polite, and professional approach. He provided all the necessary details at the right time and guided us throughout the process with great patience and clarity. We are also very satisfied with the car and the overall service provided. Thank you, Suresh Kumar, for making our experience smooth and pleasant.
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AllwynjeyaAllwynjeya

Response from developer

Thank you for your kind feedback. We’re glad to hear that you had a positive experience with our customer service. Providing relevant support is our priority, and we look forward to delivering the same experience for you in the future.

So caring and loving

Wonder car Nexa at Bhosari, and really all the Supervisors, Concerned Management, and ground staff… always found very caring, respectful, and always satisfied with my queries, which is why I have bought my last three cars, including Baleno. I never took my vehicle for any small work like nut-bolt fitting.
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Suhas karvandeSuhas karvande

Response from developer

Thank you for your kind feedback. We’re glad to hear that you had a positive experience with our customer service. Providing relevant support is our priority, and we look forward to delivering the same experience for you in the future.

Very disappointing experience with Chandigarh Nexa.

Very disappointing experience with Chandigarh Nexa. My car was serviced on 27th November 2025 and has been driven only around 1100 km since then, yet I was given an estimate of ₹17,000.

No photos, videos, or service updates were shared during servicing, which creates a lack of transparency and trust. Customers should be properly informed about the work being done on their vehicle. Expected much better communication and support from Nexa.
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H……ghH……gh

Response from developer

Hi, please contact your Regional Service Manager or an Authorized Maruti Suzuki Dealer to resolve the issue. You can also call us at 1800-102-1800 for Arena or 1800-102-6392 for Nexa. We will be glad to assist you.

Why need of multiple apps??

The app is ok but why MZ is launching multiple apps. MZ smart play, playx play pro, Suzuki connect & many more. One bundled app shall be enough. One of the app was having facility of document vault. Which was lacking here. This app is not for Searching for vehicles. Improvement is must needed. All the best.
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EnvrupEnvrup

Response from developer

Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path.

Good application

The Maruti Suzuki service booking app is extremely convenient and user-friendly. Booking a service appointment takes just a few minutes, and the interface is simple to navigate. I really appreciate the ability to select preferred date and time slots without any hassle.

The app also provides service history details, cost estimates, and real-time updates, which makes the entire process transparent. Notifications and reminders are very helpful, ensuring I never miss a scheduled service.

Overall, it saves time, avoids long waiting at service centers, and makes vehicle maintenance stress-free. A must-have app for every Maruti Suzuki owner!
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kabeerermkabeererm

Response from developer

Thank you for your positive feedback. We’re delighted to hear that you find our services effective and easy to use. Your feedback reinforces our commitment to delivering quality and convenience at every step.

Perfect app for all Maruti customer need

This app is perfect with all the features of after sales
I can book service via pick up and drop option
Has many New features like service tracker , purchase extended warranty, during service notification to approve extra cost
It would be better if user can also have option of service payment via app only
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Archana2508Archana2508

Response from developer

Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path.

Incorrect details auto fetched

I installed the app and entered my mobile No to log in with OTP. App displayed correct details of vehicle but auto fetched owner’s name incorrectly which can not be edited or corrected. It is surprising to see such an App which displays ownership name incorrectly disregarding the correct name as mentioned in the Registration Cert (RC). Called up customer care to resolve the issue but no response inspite of promise to rectify within 48 hrs. Pathetic App which can make anyone as owner
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Ajit1530Ajit1530

Response from developer

We are sorry for the inconvenience caused. Please email us at contact@maruti.co.in with the issue you are facing. Our team will look into it at the earliest.

Greater convenience to book online service

It was so much easy to book service online and track. Excellent features!
Srihari RachapudiSrihari Rachapudi

Response from developer

Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience.

Nice all in one app

Amazing app with all the things needed in one place. Very handy and useful . Maybe more features added via updates will improve the experience to the next level.
hardikdimhardikdim

Response from developer

Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience.

Excellent App by Maruti Suzuki!

The Maruti Suzuki app is very user-friendly and convenient. It provides easy access to vehicle details, service history, and booking options. I really like the service reminders and real-time updates — they make car maintenance so much simpler. Overall, it’s a great companion for Maruti Suzuki owners.
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Nitin KharoteNitin Kharote

Response from developer

Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience.

App feed back

Suzuki app is very helpful to keep you updated for information about car Insurance, PUC, Service details, Accessories etc.
however I feel it should also have feedback system about car owner feedback’s on vehicle performance, durability and reliability. It will be easier to capture Customer Satisfaction Index (CSI) directly.
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rajnskrajnsk

Response from developer

Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path.

Exellent

The App is quite useful and user can get all the required assistance at a single place.
Highly reliable, functional, and enjoyable to use—definitely worth recommending to everyone.
Pranav_1209Pranav_1209

Response from developer

Thank you for your positive feedback. We’re glad to hear you’re enjoying the app and finding its features helpful. Your appreciation motivates us to keep improving your experience.

Hope to see continuous improvement

The application is good and very useful. It already has a lot of important information like the service report, which is very helpful. However, a few modifications are still needed. For example, in my car Brezza ZXI, the manual book is missing from the application. Also, some features and vehicle details are not available. Kindly do the needful and update the application regularly. I love Suzuki and hope to see continuous improvements
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Vinish10Vinish10

Response from developer

Thank you for sharing your experience with us. Your feedback is truly appreciated and helps us enhance every aspect of our products and services. At Maruti, we’re committed to delivering excellence in every drive — and your insights help us stay on that path.

Still many bugs

The app is a step in the right direction, but there are still many bugs within the app itself
Literally when you start the app, the first notification that you get is location services are not active while your have full permissions in the setting
KasragenKasragen

Response from developer

We are sorry for the inconvenience caused. Please email us at contact@maruti.co.in with the issue you are facing. Our team will look into it at the earliest.