Masimo SafetyNet User Reviews

Top reviews

Great service

Excellent equipment for at home medical monitoring

Bluetooth issue

Units Bluetooth will not connect to an iPhone or android.

This app is retired

FYI this app no longer works. Their new app is called Halo

Confidence & well-being

Provides real time data from a trusted source and it’s in the palm of my hand. Truly a stroke of innovation for monitoring my loved ones

Worn during COVID

Wore this when I had COVID and was able to see my oxygen levels. Also my parents used this during their COVID experience and not only was their doctor able to see their oxygen levels but so was I. Even when I wasn’t able to check on them, at least I see how they were doing.

Frustrating to utilize

This app such a big Nope from me. Program I’m in decided to switch to this app to monitor diabetes. Old app and Glucose monitor’s apps save the data automatically, even if I haven’t open the app recently. Perfect.

This one not only requires that I have the app open, but I have to sign in as well and if I’m not signed in BEFORE turning on my glucose monitor, it never records the glucose reading. Okay, fine. I’ll enter it manually. Great. It only allows 1 time per day to save a manually entered glucose reading. Which is useless for a diabetic. Nice.

My least favorite part though is the battery life on my phone. This app is RAVENOUS for power and destroys my phone so quickly IN THE BACKGROUND. Not even on the dang screen! So, if I keep myself logged in like I’m supposed to, even just in the background like any other normal app, this app will single handedly eat my battery.

Today I had this app on screen 2min and 3hr 48min in the background. This is so trivial of a timespan that it shouldn’t even take 1% of my battery, especially given its almost entirely open in the background. Another app that uses my GPS location to record driving activities without ~any~ need to open the app or have it in the background, use such a negligible amount that Apple just has a — for less than 1%.

This BEAST used 6%. In the background.

For another comparison, FB usage was 3hr 35mins on screen, used 5%.

This is unacceptable. Draining my battery while doing nothing in the background is absurd these days. Requiring I log in and open the app to record my data is also unacceptable. Unless the App Devs are going to pay to replace my battery and charging equipment, I will never accept or suggest anyone use this app as its destroying my phone much more rapidly than any other thing I do on it. Nightmare of an app.
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Love it!

This app was great for my peace of mind whil healing from a respiratory illness. I loved that I could easily see my oxygen levels.

Thank You

This App was very helpful and useful.

MASIMO

Best part of the system is the folks at the other end checking up on you. They’re the stars. The device disconnects sometimes but simply refreshing the app reconnects it. I think it is a winner for all involved.

Your not alone.

I’m so grateful for technology and items such as Masimo. I had covid for over 26 days and although I had to continue my care at home and alone. I never felt alone. The employees from Baptist (Masimo) were always a beep and call away. Very attentive and we’re such a huge part in my recovery. I am forever grateful.
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Down side

The app disconnects from device unexpectedly

Why is it so hard on my phone battery?

This app is my phone battery 60 to 80% each day.
This is not acceptable.

Masimo

Estoy feliz y bendecida de tener este equipo recomendado 100% da una tranquilidad para el paciente de estar chequeando su nivel de oxigeno ,pulsaciones y otros parámetros .5🌟

I am happy and blessed to have this 100% recommended equipment, it gives the patient peace of mind that they are checking their oxygen level, pulsations and other parameters .5🌟
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Extremely good

Extremely good !!! Wow !! The best

Nice app

Very cool app. Love the temp

Masimo app

Hi, I’m want to share this experience in the hopes it helps others. When I was discharged from Baptist Hospital (West) after being admitted for double pneumonia and COVID I was given this monitor goes on my wrist like a Fitbit or Apple Watch and around my finger that works with the Masimo app. This little thing might look like much, totally incorrect this monitors my oxygen, respiration, and heart rate it is connect to nurses where they can see your stats. It works with bluetooth, when it goes off line even with f it’s less than 5 mins the nurse calls you, one time my phone was charging they immediately called my husband (backup number) . I was given this the day of my discharge March 1st , in the box comes other leads and replacement things very easy to use . This gadget has provided such peace of mind in this ordeal the transition to home , scared I have never gone through something like this, your mind races what if something happens when I’m alone at home or sleeping. It lifted a stress that would not have been conducive to my recovery. I thank the nurses and doctors for implementing this program. I hope all patients receive this to improve the quality of care which in-turn improves the patient’s quality of health. I thank Elsa for following up with me to see how I was doing periodically.
His bless you all !
AnnaJ
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Excellent

Excellent app the Best

Great Potential but not their yet

The app looks super but does not deliver. An iPhone is even better by itself. The finger reader is of poor design, fails and must use an oximeter for results. This app has potential but needs some tuning.
Average at best.

M r

After I purchase I find out my doctor has to make request. When all I wanted to do was measure my oxygen level. What a waste

Need an invitation to use :(

No idea if it’s any good. Downloaded tried to set up an account and then it said I needed to be invited by my provider :(

So I probably need to see my doctor and spend time and money to use the app essentially not free and a hassle for me.