Needs more features
Would be nice if you understood everyone don’t have space on device to update it to the latest version, if I did, I would. Now I can’t check my bank account smh.
Love Mass Bay Credit Union
Everything is easy . From bill pay to transferring money
Sugerencia
Sería bueno poder tener la app en español
Best bank ever!
I just love MBCU, the staff very friendly and prompt with helpful tips and remedies for all my banking needs. And for that I’m truly grateful to be a MBCU member!
Dennis Feijoo
Dennis Feijoo
Impossibl
Mass bay stinks!
Happy Members
The app make my errands easier. Thank you. Mass Bay Credit Union!
Great response to messages
Very user friendly software, the response time for messaging is very reasonable and they take every matter with the utmost professionalism. Thank you Mass Bay I’ve been a customer for 30 plus years
HELOC account
Unfortunately there is no way to do principal only payments using the app. You have to call and wait on the phone to get connected or to visit a branch office to request payment.
Needs more features
Would be nice if you can lock your card on this app. And it would be nice to be able to update personal information like addresses.
Transfers
I can’t believe how easy it is to use the app, the transfers being so fast and free make my life very convenient; I would recommend this credit union to anyone!!
Mobile deposit
Does not work.
Best bank ever!
I just love MBCU, the staff very friendly and prompt with helpful tips and remedies for all my banking needs. And for that I’m truly grateful to be a MBCU member!
Happy Holidays,
Dennis Feijoo
Happy Holidays,
Dennis Feijoo
MBTA CREDIT UNION
I have had the pleasure of being a member for 44years
Impossible
This is my works bank and they could not make it any harder to do anything with.
Ex. Venmo , Zelle, mobile deposit , transfers …etc
All seems impossible without a trip to Boston to visit there branch.
Ex. Venmo , Zelle, mobile deposit , transfers …etc
All seems impossible without a trip to Boston to visit there branch.
So easy
At my age its hard to do most modern things, like a computer or online banking, but the MBCU makes it easy. Thank you
Remote Deposit
It took more than 5 attempts to get the deposit done
Ok
Works great except you can’t deposit a check. The capture feature to photograph the check does not work.
Account balance
When reviewing transactions it does not provide total account balance like it use to do with every transaction with the previous app. It just displays transactions. Not good. Ruins the whole app in my opinion. Hopefully you folks can add that feature. Then I would give it a 5 star.
So much better
This app is 100x better and more integrated than the previous app. It’s amazing the difference
Poorly done
It’s obvious they did not consider the end-user in mind when they develop this app. First, when they transferred the accounts mine somehow defaulted to using an email address I had stopped using over 15 years ago....when asked, they told me when they transferred the information everyone’s account reverted to the original account settings...so how many customers do you think may now not be getting emails about their accounts? Second it’s set up to send a text message for the verification code...which in my case goes to a landline and nobody seems to know how to change that. Third, the check deposit feature is quirky...you have to have the portrait lock off for it to work correctly...but is that important information listed anywhere...no!! And theres more but those are the three most annoying so far.
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