MassLive.com User Reviews

Customer Experience

Positive experience19.0% of reviews
Neutral7.6% of reviews
Negative experience73.4% of reviews

~ Based on 79 written reviews from the US App Store.

What users say

Is MassLive.com Safe?

MassLive.com appears safe based on user ratings. AppsHunter Safety Score for MassLive.com is 90/100.

This assessment is based on 5,996 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
6.2% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 5,996 App Store ratings for MassLive.com.

Is MassLive.com Legit?

MassLive.com appears to be a legitimate app. AppsHunter Legitimacy Score for MassLive.com is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Paywall?

You guys really put obituaries behind a paywall???? Your greed is amazing!

Obituaries

Please redo your obituary listings

Worst website

Why can’t I open the new app on my iPad 5?

Fix the obituary section

Since they did the update on the mass live app you can no longer search or filter obits. This ridiculous the update should have made it better. I have a subscription to mass live now I regret renewing it for the year.

Too difficult

I used to love this app as I can no longer afford to get the newspaper. I read several items on a daily basis and there seems to be no way to get App support. I especially miss getting to the obituaries. I am 82 and I never know when someone I knew or worked with has died. Please someone update the app so it works. I pay for it to work on a daily basis.
I may need to reluctantly decided to delete the app. No obits, no sports info, etc. this happened just after the latest update. Prior to that it was working very well.
PLEASE CHANGE THE WAY THE OBITS ARE PRESENTED. NOT JUST THE NAMES SCATTERED SUCH THAT I CAN NOT FIND THE FULL OBIT FOR EACH PERSON. MAKE IT LIKE IT WAS BEFORE.
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Too slow

I love this app as I can no longer afford to get the newspaper. However, recently, it has slowed to a crawl and then freezes on me. I read several items on a daily basis and there seems to be no way to get App support. I especially miss getting to the obituaries. I am 82 and I never know when someone I knew or worked with has died. Please someone update the app so it works. I pay for it to work on a daily basis.
I have reluctantly decided to delete the app. The only working part of the app were the two sections called top news and recent news. No obits, no sports info, etc. this happened just after the latest update. Prior to that it was working very well.
PLEASE CHANGE THE WAY THE OBITS ARE PRESENTED. NOT JUST THE NAMES SCATTERED SO I NEED TO INDIVIDUALLY POKE ON EACH NAME TO SEE IF IKNOW THE PERSON. MAKE IT LIKE IT WAS BEFORE.
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Rip off

I paid 99$ for an annual digital access then have to pay an extra 9.99 for subscriber exclusive content. Over priced. Read the fine print, unfortunately I didn’t.

Scam ads popup every 3 seconds

Useless cant use it at all, ads just popup onto another browser so annoying

Fix pop up ads

Aweful app. Can’t scroll an article without an ad popping up. Not renewing when my subscription expires

Slow and invasive

App sits on blank white screen for the better part of a minute before news loads. Then after you’ve been there awhile it starts taking you to ads you didn’t click. I would never click an ad and definitely never want to be taken to an ad against my will. That’s a cybersecurity nightmare. Will be deleting.
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Subscription

I’ve subscribed any nothing changes I still can’t read the complete story.

Too slow

I love this app as I can no longer afford to get the newspaper. However, recently, it has slowed to a crawl and then freezes on me. I read several items on a daily basis and there seems to be no way to get App support. I especially miss getting to the obituaries. I am 82 and I never know when someone I knew or worked with has died. Please someone update the app so it works. I pay for it to work on a daily basis.
I have reluctantly decided to delete the app. The only working part of the app were the two sections called top news and recent news. No obits, no sports info, etc. this happened just after the latest update. Prior to that it was working very well.
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Too slow

I love this app as I can no longer afford to get the newspaper. However, recently, it has slowed to a crawl and then freezes on me. I read several items on a daily basis and there seems to be no way to get App support. I especially miss getting to the obituaries. I am 82 and I never know when someone I knew or worked with has died. Please someone update the app so it works. I pay for it to work on a daily basis.
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Unusable after recent update

The app is ridiculously slow since the recent update and once a story finally loads, the scrolling is glitchy to the point of making stories unreadable. And if I switch to another app, I notice my whole phone is slow unless I exit the MassLive app. If this doesn’t get fixed there is no reason to keep my subscription.
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Too slow

I love this app as I can no longer afford to get the newspaper. However, recently, it has slowed to a crawl and then freezes on me. I read several items on a daily basis and there seems to be no way to get App support.

So many junk ads

I downloaded this to stay on top of local news. My first impression is that the app does have a good range of local stories. Unfortunately, it’s also inundated with junk ads- diet fads, singles sites, etc. Not sure if those are removed with a subscription?

Terrible app

The app refuses to load fresh news items. The search functionality doesn’t work. Total garbage.

Littered with pop-up ads asking you to subscribe, when you are already a subscriber.

acct broken after update

Can't view subscriber articles every time there is an update. Won't be subscribing anymore

Glitchy and difficult to share articles

It is extremely difficult to share articles with other subscribers. Also, when you click on links in their email newsletter, the redirect to their app is very glitchy and doesn’t work a lot of times.

Great content but…

MassLive is arguably the best news source in Massachusetts. The sports coverage is phenomenal. There is more local news from around the state than anywhere else.

That being said, the app design is clunky and not easy to navigate. I hope they can redesign it to resemble the kind of first tier news source that it could be.
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