MassMutual FCU User Reviews

Customer Experience

Positive experience84.8% of reviews
Neutral4.5% of reviews
Negative experience10.6% of reviews

~ Based on 66 written reviews from the US App Store.

What users say

Is MassMutual FCU Safe?

MassMutual FCU appears safe based on user ratings. AppsHunter Safety Score for MassMutual FCU is 95/100.

This assessment is based on 1,056 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 997 App Store ratings for MassMutual FCU.

Is MassMutual FCU Legit?

MassMutual FCU appears to be a legitimate app. AppsHunter Legitimacy Score for MassMutual FCU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Great app

Excellent

Excellent

Review

Awesome

Issues opening

Had this for years and it was great. After this last update the app will not open

New Version Is Awful

Why did they update this app unnecessarily? The layout is no longer as tight and neat as the older version. The motivational slogan garbage at the top is cringeworthy and annoying. It’s a banking app! How do you mess up a simple banking app?

Bring back widget

I miss the widget feature. Taking that feature away is very inconvenient. It was nice to see everything quickly from the widget screen.

Great credit union, bill pay on app is clunky

Love the credit union! Only feedback is the bill pay feature on the app is a bit clunky. Previous version was easier to use. Great credit union, though!

Good app, needs more functions

Could you please add (or help me find) access to recurring account transfers?

New format

Do not like the new font/format.

Go Credit Union

MassMutual Credit Union is like the banks I heard about growing up. They care about you as a person, offer great services and products. Join, open an account, give them a shot.

Bill pay

Bill pay section of this app is absolutely the worst. I have 2 other banks I use and I used to brag about how smooth and easy it was to use your app, now I am embarrassed and aggravated about how horrible it is. Nothing is easy on this app

Check deposit does not work

Check deposit does not work
Just tells you to rotate your camera and you have to shut down the app

Great App - iPhone XR

Never had an issue with this app. It does all the essentials well with no instability.

App

Account update take longer the traditional banks

Needs update!

Please fix quick balance widget on iPhone. I haven’t been able to see the quick balances in weeks. I’ve turned it on and off, force quit the app, and uninstalled and reinstalled widget. Please fix

Cont even open

It would be nice if I could open the app and actually see what I have. It unlocks my account but proceeds to load for over hours at a time never showing me anything. Really disappointed because it was working great till the update.

MM App

This app works great for my banking needs.

Best credit union around!

Mm credit union is by far the best banking in the area.

Great app!

I absolutely love the convenience of the MMFCU app. It makes my life so much easier to check balances, transfer money between accounts, and/or even to pay bills on the go with peace of mind my transactions are secure. The Face ID is extremely helpful when logging in as well. Highly recommend!!!

Fixed for 5 stars

Got a response today and they have earned my 5 star rating after replying to my earlier rating of 1 star. I can now save my monthly statement to my external drive using my iPad. Well done!