Master ELD User Reviews

Master ELD
Master ELD
National Transportation Partners LLC

Top reviews

Truck driver

Worst ELD I ever used,I am using it for 5 months and I always have some problems,dosent show excact hours ,dosent record excact driving hours,has to be open all the time ,unbelievable

Trash

It was trash 5 years ago and it’s still trash today. Trash

Problems

If you switch from the screen the eld is disconnected. If you walk away from truck it doesn’t automatically connect back to the brain of the eld. It glitches often. If you receive a phone call it stop tracking your drive.

Stops working when screen is off

This comes with new update that the app forced me to do. Logbook doesn’t work after new update. The Logbook shuts off by itself and I can’t do anything to stop that. I checked the settings and the settings are the same as they were before.

Problems

If you switch from the screen the eld is disconnected. If you walk away from truck it doesn’t automatically connect back to the brain of the eld. It glitches often.

Cannot print my elogs after 4 new updates in the past week

After 3-4 updates this week i cannot email my self my elds starting to get irritated

Zero

They never answer the phone and if you ask for a service they do it completely wrong and again you have to waste your time calling and writing to them.
That's why you have too many good Eld services this is by far the worst

Bugged

It keeps changing Driving to ON Duty (Mobile device shut down) while I drive. iOS

Sleeper split doesn’t work

Sleeper split does not work.
Sometimes it does, but more often it doesn’t.
I suspect that it works only when you start the sleeper mode on the same day.
If you start it at for example 8:30pm, then 4:30am next day it still does not allow you to drive.

Very underdeveloped

It won’t show you all the activities you’ve made. App needs a lot of work to be done.

Get it together please.

I have to completely delete and re download the app EVERY SINGLE TIME I have to log into my truck. Phone has to stay in cab and I can’t even shut off the truck without it disconnecting, and no I can’t just log out and log back in it keeps telling me to go to setting and turn on background app refresh (even tho it’s already on) and it just stays on that screen untill I delete and redownload I’m annoyed
Show more

Response from developer

Hello. Thank you for your review, we do value your feedback. We apologize for your inconvenience! Our technical team was updated and our latest version 2.4.0, should resolve your issue. Please feel free to reach our 24 hour technical support line for any further assistance.

ELD logbook

Garbage update your app you lazy bums fix the bugs your users are experiencing you won’t last long if you neglect us

Response from developer

Hello. Thank you for your feedback, we do sincerely apologize for any inconvenience. Our latest version 2.4.0, should be addressing major bugs and general improvements. For any other issues, please feel free to reach our 24 hour technical support line.

Not connected

Garbage 👎🏿👎🏿👎🏿

I do not recommend, it works very poorly

I used master eld for half a year, it turns off itself on the go, it doesn’t correctly count miles or sometimes it may not count at all, you go all day, and in the evening it shows 0 miles. thinks for a very long time when changing status.

Easy to use once you learn

To all the bad reviews you probably didn’t take the time to learn the system right it’s super easy to use and as long as your carrier gives you the right eld device solves all problems with connectivity ! Highly recommend!

Best eld out There

Simple to use, made my life So much simpler and Their technical support is amazing

Horrible

Horrible after the update. Freezes, force closes, disconnects. Undo the latest update. Thanks

Junk

Couldn't connect to the truck
Just scanning....