Bad customer service
All my certificates disappeared and Steve not helping , never recommended
Great app
Great app. Couldn’t live without it.
Couldn’t live without this app
I'm not normally one to leave a review but after using this app for 11 years now and the constant update from the developer I can honestly say this is the best app I've ever brought! I started as a 1 man band plumber and now I use this as a multi user platform (10 member of staff) this app is seriously good, does everything from a diary to certificates to invoices. Couldn't rate this highly enough
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Lazy
When was this app last updated!!?? It doesn’t fit the screen. Sort it out
Upgraded to pro
I have been using this for some years now, fairly simple to use.
Best Gas App on the market
Definitely the best gas app on the market. I’ve tried quite a few and this one is better in every than the others.
Good app
Good app, but I can’t get it to sync across my phone and iPad. If it does indeed do that. It’s got all I need for gas forms in a great layout. I use it with three other guys and everyone always comments on how professional it looks. One feature I would like is to be able to include subcontractors as they use different credentials so being able to pick between them would be a great addition.
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Lukas
Used 3 years no problem
After updating iPhone to IOS 16 keep crashing every time when trying send email
Can’t used properly
After updating iPhone to IOS 16 keep crashing every time when trying send email
Can’t used properly
By Far The Best Gas & Oil engineer App
As a sole trader I trialed many gas software apps that would integrate my customer base, diary, accounts , job sheets , and for gas servicing , landlord’s safety checks , warning notice and Oil boiler certificates . This app basically does it all and it’s easy to use and is set up nicely , the forms can be sent via email on site as well as the invoice in no time at all . The presented forms and invoices look professional unlike some apps I tried out. Also price wise, it’s certainly very good value for money. I had previously written a review here saying that the app support was poor, I was completely wrong , and a reminder to me to check my Junk box in my emails. Tho whole app experience has been mainly flawless and it works offline also. So you can still fill everything out and have it ready to send when in signal again.
I’d like to thank Steve from the master gas support for his help also, he has been brilliant to deal with.
I’d recommend this app to anyone who is self employed in the gas and oil heating trade. It may also be good for bigger businesses as well, but can only talk from my experience.
I’d like to thank Steve from the master gas support for his help also, he has been brilliant to deal with.
I’d recommend this app to anyone who is self employed in the gas and oil heating trade. It may also be good for bigger businesses as well, but can only talk from my experience.
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Amazing app
This app has changed my business dramatically and my customers are really impressed with the forms produced. 5*
Happy customer
I recently wrote a review due to some issues I was having and a miscommunication, I have since spoken with the developer who has not only sorted these issues but briefed me on some exciting new features that are being released soon, I have been using this app since 2013 and have no plans to change. Highly recommend.
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Great App poor service
Iv had the app a while now, works for me but lots of issues like freezing, having to start a document again and again. Tried contacting customer services in app more than 5 times, not a single response and no updates.
Zero customer support!
Zero customer support which is such a shame!
App is great but the backup is non existent.
App has no updates in 3 years surprised it works!
App is great but the backup is non existent.
App has no updates in 3 years surprised it works!
This app is all engineer needs
I have been using this app for several years now and build a quite big database of customers, jobs etc.
Once you get used to this app then it really makes life much easier and jobs less time consuming.
Would recommend this app to all gas engineers. In a matter of fact few of my fellow gas pals started using this app after my recommendation.
Cheers
Once you get used to this app then it really makes life much easier and jobs less time consuming.
Would recommend this app to all gas engineers. In a matter of fact few of my fellow gas pals started using this app after my recommendation.
Cheers
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Mastergas for the win
Mastergas is the best software I have come across for the gas industry for certificates. The team that run it are great and really professional and listen to requirements moving forward.
The new part of the app allowing multiple engineers and having the online facility is spot on and I can see constant additions to help run my business.
The new part of the app allowing multiple engineers and having the online facility is spot on and I can see constant additions to help run my business.
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Great App but needs updating
I have the upgraded version and contacted Master Gas about the App freezing whenever I go to the Help Centre on my IPad. It’s says loading then freezes, but this has still not been resolved?
If like me you cannot always take your device onto a site and need to fill out the certificate at a later date, you cannot change the inspection date. You must open the certificate on that day and if you don’t the inspection date cannot be changed although you can change the sign off date of both customer and engineer?
You have to be carful about the number of characters you use were ever you detail actions work or defects. There is no character limit so you can type what ever you want but it will not all show on the certificate. This is annoying and can be potentially used against you by your customer as specifics of your recommendations can easily be missed off. Especially if like me you itemise your comments. Why doesn’t the box expand to match character count. The attached number of sheets to a certificate doesn’t matter. Missed off information does!
Apart from these issues the App is good, but I am disappointed that after using this app now for some time I still have the same issues. Please update this app to allow them to be resolved.
If like me you cannot always take your device onto a site and need to fill out the certificate at a later date, you cannot change the inspection date. You must open the certificate on that day and if you don’t the inspection date cannot be changed although you can change the sign off date of both customer and engineer?
You have to be carful about the number of characters you use were ever you detail actions work or defects. There is no character limit so you can type what ever you want but it will not all show on the certificate. This is annoying and can be potentially used against you by your customer as specifics of your recommendations can easily be missed off. Especially if like me you itemise your comments. Why doesn’t the box expand to match character count. The attached number of sheets to a certificate doesn’t matter. Missed off information does!
Apart from these issues the App is good, but I am disappointed that after using this app now for some time I still have the same issues. Please update this app to allow them to be resolved.
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I've tried many other 'gas apps' and Master Gas for me is by far the best.
I have been using Master Gas for several years now and without a doubt it is by far the easiest and most adaptable gas engineer software out there.
Occasionally a new 'app' will appear in the App Store with free trial periods and I will happily give them a try but always find them cumbersome or lacking in features.
Master Gas ticks all the boxes.
Diary
Customer Database
Forms - (Job-sheet, Gas Safety Records, Gas Breakdown/Service Record, Maintenance Checklist, Commissioning Checklist, Warning Notices....)
Accounting - (Invoicing, Payment Received, Outstanding Invoices, Estimates/Quotes, Expenses, Mileage.....)
One of my favourite features and alone is worth the subscription cost of the 'App' is Reminders, never miss a boiler service again. Servicing is our 'bread and butter' work and we need to keep on top of them for the safe and efficient operation of the customers gas appliances.
The customer services is first class to with any issues being responded to promptly. The developer is always open to new ideas for features within the app.
I can honestly say my admin work has been simplified since using Master Gas and frees up time to do other things.
Keep up the good work Little App Company 👍🏻
Occasionally a new 'app' will appear in the App Store with free trial periods and I will happily give them a try but always find them cumbersome or lacking in features.
Master Gas ticks all the boxes.
Diary
Customer Database
Forms - (Job-sheet, Gas Safety Records, Gas Breakdown/Service Record, Maintenance Checklist, Commissioning Checklist, Warning Notices....)
Accounting - (Invoicing, Payment Received, Outstanding Invoices, Estimates/Quotes, Expenses, Mileage.....)
One of my favourite features and alone is worth the subscription cost of the 'App' is Reminders, never miss a boiler service again. Servicing is our 'bread and butter' work and we need to keep on top of them for the safe and efficient operation of the customers gas appliances.
The customer services is first class to with any issues being responded to promptly. The developer is always open to new ideas for features within the app.
I can honestly say my admin work has been simplified since using Master Gas and frees up time to do other things.
Keep up the good work Little App Company 👍🏻
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Fantastic app
Great app, moved from ges and this is just as good at a quarter of the price. Only thing I would say is it could do with picture attachments for gag readings and linking up with a gas rate app. All great if you use Kane tho👍
All you’ll need
Brilliant app for recording and keeping my service and CP12’s, great layout that can in include your logo so looks very professional. Does everything I need and has other features like invoicing that others might find useful. The support has always been brilliant when I’ve needed it, going above the the call of duty even out of hours, on a few occasions.
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5*****
Brilliant app for anyone running a gas/heating business, have used it for a few years now and can’t fault it. Steve who developed it is always at the end of the phone or a message away if there’s any queries, great value for money and saves me countless hours on paperwork, it’s also great for generating repeat business due to the reminder section on the app that’s got preset emails with all the details of the work required I.e servicing or landlord certificates.
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