Master It User Reviews

Top reviews

Not a bad app.

So far this app seems like a good app. As far as starting a master system from scratch, very helpful. But, my only complaint is that I wish it allowed you to manually enter key cuts for already exsisting keys. For example: a locksmith is called out to a newly constructed apartment building. The contractors have already installed all the door locks (each having its own key). The manager wants the locksmith to make a master key to all of the already installed locks. Yes it still would require the locksmith to add the master pins to each lock, but the locks already have their own cut keys. Point I’m getting at is, the app right now will not allow you to go in and manually enter each existing key cuts and then be able to give you a quick reference on master pins that need added to each lock. The app only generates key cuts to be made on each new key as well as what master pins to put in. It would be nice if this was updated.
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Useful for small, quick jobs.

I found this app to be great for small and quick jobs but I’m not sure what the point of the Save/Load feature is. I can’t seem to find anyway to load previous projects. It only seems to load the last one worked on. It would be perfect if I could save and re-load multiple jobs.

Can multiple jobs be saved and accessed??

Over all I love the app but would like to scroll though and find other jobs
Without printing them.

Need support

Can’t figure out how to enter a sub master under tmk. Can’t find email for support.

Response from developer

Hello! The sub-master and change keys are all automatically generated from the TMK. Support website is found within the app (info icon). Click on the same info icon on the website for contact information (phil@locksmithapps.com). For further help feel free to shoot me an email. Thank you!

Not what I expected and could not get a refund

This App was not what I expected from the description. I assumed that you could choose your own Sub numbers and nowhere does it say you cannot. I also thought that I could pick my own bank of 64 keys, not forced to take his that seem to always start with a 3 cut. You should be able to input any of the numbers yourself. This is nothing I can’t easily figure out by myself at a IMHO, highly inflated price. $5 for this. I would have given it 5 stars if it were $1.99. I was not allowed a refund for purchasing what I thought was something more which really ticked me off. Love your other Apps and I will give them 5 stars. This one is simply not worth $5!

Update: You are right. Based on what the App does it is a 5 star App. That being said stars must be deducted for not being more transparent on what the App does and does not do. It to me looks like you can input your own numbers for sub and possibly pick which cuts you want. As a developer, that is why on a $5 App I will always give a 2 day or so trial. You simply can’t say “Well it’s only $5 so screw you.” It’s the difference of perceived functioning of the App and actual functionality. Maybe this has compelled me to make my own App with all functionality built in. Who knows 🤷‍♂️. I will however up my stars to 3 stars for the quality of the App if I wanted it that way. 🙂

Further Update:
Because of the openness and honesty of the developer and realizing the usefulness of the App and the time taken to make it quick and good looking and functional, I am upping my rating to 5 stars and endorsing it. The developer is very good, his other Apps are great for me and well worth the money. I will be buying all of your Apps. Keep up the good work, it is now agreed they are worth what you charge. Keep up the good work and maybe work in some of the other things. 😉
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Response from developer

I'm sorry to hear this didn't meet your expectations. I'm also surprised to hear that the price for a copied key separates a 1 star from a 5 star rating. Like any tool, Master It saves time by instantly generating a 64 change key system. Open the app, tap Randomize, select your change keys, and AirPrint or Email to yourself. I'm a locksmith myself and have created many systems by hand, and like anything else, it still takes time. In fact the bulk of my apps are tools built to save time. Master It was created for small systems and the cost is paid for the first time it's used, but certainly does not replace your expensive enterprise desktop software. I'm happy to hear you enjoy my other apps, and despite the 3 dollar difference you do not agree with I hope you eventually find this app just as useful. Update: I appreciate the change in rating. I'm not trying to screw you or anyone over. I've put a lot of work into Master It as well as my other apps, and I feel their prices are justified for what they accomplish and to keep my store alive. Keep in mind I have zero control over refunds. I don't even see refund requests. What I do have control over is making changes and thus will heed your words and remove any ambiguity I missed in the description. Should you need anything please feel free to reach me via email. Thank you :) Update 2: I really appreciate this thank you. Keep an eye out for updates and more things to come :)

I’m positive this app is great

I bought it however sense I’m not a expert type it would be nice if you do a 2 min video instructional on YouTube! Same for all your other apps I will be definitely buying more. But again help me teaching me how to use it correctly.

Response from developer

Feel free to shoot me an email for any support and I'll gladly help. That said, I will be adding an app preview to the next update. Thank you.

Decent App

This looks like a pretty decent app with a bit more of work could be great.

Let me just start by saying great work so far. Things I would really love to see added in.
Key IDs - So like you would have the TMK Then a group master of A, a Base master of AA and then a Page master of AAA

Then you could also add how many changes for the keys. So my base master key would be AA and that would be given to a manager over like a sales department, accounting department, and a business department, then the page master keys would be used for each individual office to give to the people you only wanted in each part.

Also would be nice to know how many changes you had per page master keys. So like page master 1 could have like 31 changes and also would be AAA group.

Would be nice if you could somehow click on these and get the bottom pins and master pins as well.
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Response from developer

Thank you for the constructive feedback. To answer your last concern first, you can indeed see the pinning of each change key by tapping on the bitting of each respective change key (the second page in the instructions provides more detail). As far as the rest, this app was not built for multi stage key systems, but rather small systems that can be generated in a matter of seconds by simply using the randomize function.

Incredible Tool

This app saves time and is very well organize. Lots of options for different key systems and number of pins.

Great tool for master key locks.

Eliminate the guess work and make creating master systems a breeze. Powerful tool and very easy to use!

Noob user!

May be this is a good program. But, I just could not figured out how to use it properly. Wish there was more written information on it. It would be great if you could provide more background information on the use of the Matrix in your web site. I loaded Master It on an iPad and it’s running fine.
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Response from developer

Please contact me for help before submitting a one-star rating. There is a set of instructions built into the app, but If something isn't clear I am an email away for support. Also, knowing what may not make be clear to you could be implemented into new updates to possibly help others like yourself in the future. Update: Thank you for adjusting the rating. So long as your iPad's iOS has a minimum version of 7.0 the app will run. If you are able to shoot me an email I can further assist you.

Thanks Phil

Love the apps

Great tool

I have about all of Phil's apps they are great time savers, I also enjoy the option to email my results.

Response from developer

Thank you for the kind review and happy to hear!

Defiantly not a master key generator

This app only generate random numbers for master key system, which is the easy part of any master key work, this app do not calculate master to individual pin set up so you actually have to get it done by yourself old fashion way pen and paper (and calculator). there is no way to generate stage 3 or 4 master with this app, only stage 2, defiantly not worth the money.
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Response from developer

I’m sorry this app doesn’t meet your expectations. Please keep in mind this app is built for smaller systems, and as a result the cost relative to desktop enterprise software is reflected. The Randomize feature in this app is very powerful. What may be “easy” is very subjective, but regardless it takes time to build a master key matrix from scratch, even a small one. The Randomize feature is not a shoe-box method: no cross-keying, option to only have shallow depths in the master key, and the option to always include the shallowest and deepest cuts. But even with a manual entry, a matrix containing up the 64 change keys is immediately generated with no cross-keying as well. I do have the pinning calculator app Pin-Head, but I will take note of including a similar calculator for each change key as a possible feature in the future.

Great app

I've used it a few times on some smaller projects. Nice to just email it and have a copy at the shop. No lost scratch paper.

Huge Time Saver!

Creating small or even moderately sized master key charts couldn't be accomplished nearly at the same speed as tapping the random function in this app. Instantly an 8x8 grid is generated by a single tap. Name your keys, save, email and print....love it!!

Not a master key system

I thought this was going to be a automatic rekey system but it does the same thing you would do in excel for about 18 cents in ink. It doesn't load any combinations to master anything.

It is a great start!

Sure would be nice if it had the ability to show the pinning as well and save the user the trouble of having to figure it out manually.

Awesomeness

Awesome

Works amazing!

This app works great out on the road! When I'm to busy on a job and need to get a master key system done, all I need to do is randomize and save the file. I can even email it to myself to print out at the shop!

Very helpful app!

I found this app to be very simple, and easy to use. I would recommend to any fellow locksmith. Definitely saves on time!