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Mastercard Travel Experiences User Reviews

Mastercard Travel Experiences
Mastercard Travel Experiences
Dragon Pass Company Limited
✈️ Travel

Customer Experience

Positive experience6.3% of reviews
Neutral12.5% of reviews
Negative experience81.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is Mastercard Travel Experiences Safe?

Mastercard Travel Experiences appears safe based on user ratings. AppsHunter Safety Score for Mastercard Travel Experiences is 91/100.

This assessment is based on 63 user ratings, with an App Store average of 4.9/5.

Is Mastercard Travel Experiences Legit?

Mastercard Travel Experiences appears to be a legitimate app. AppsHunter Legitimacy Score for Mastercard Travel Experiences is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Absolute rubbish

Can only concur with a previous reviewer who wrote ONE YEAR AGO how difficult it is to log into this app, which doesn’t recognise your password, forces you to change it after 5 attempts then rejects the new password having affirmed by email that you have ‘successfully updated your password’. This as of today, July 2026. Now been going on for 3 years. Ludicrous.
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culabulaculabula

Irritating log in

Every single time you open this app you’re presented with a log in screen that 1Password seems to be incompatible with, literally the only app I’ve ever used that doesn’t allow simple autofill services. Then without fail it will ask if you want to activate Face ID, but it never remembers this choice and never works as it should. Very poor app overall.
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gottagogottago

Can’t get the basics right

Asks you to put your username and password every time - despite switching on Face ID.
brc981brc981

Fantastic

Living the app! Being able to book is so easy
Tra FosTra Fos

Poor App

Very frustrating to use. Log in each time and then enable facial recognition. Next time no facial recognition and have to log in again. Then get question to enable facial recognition. On repeat.
RickBeefRickBeef

Difficult registration process

It must to be possible to paste email address
undisclosed-nameundisclosed-name

Worst app ever

Just a poor app, expected better from Mastercard and dragon pass
RB_ListenerRB_Listener

Rubbish.

Discount on Restaurants not working, even with QR code.
Eva vardenEva varden

Doesn’t work

The app doesn’t work. I can’t even register there, it stucks on the password approval
Pantomim42Pantomim42

Unreliable

Good when it works, and then sometimes, you can’t book a fast track for whatever reason. It’s unreliable, why is a shame
Alexandre TouzetAlexandre Touzet

Literally useless

Right up there with the worst apps ever developed. Every time you attempt to log in, it no longer recognises your password. You then reset the password, receive confirmation, and attempt to log in. It responds with "You appear to be having trouble logging in", before claiming you've attempted the wrong password five times, and locking you out for five minutes. The same happens the next attempt, and the next, and the next......

What am I paying for???
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Davedog911Davedog911

Poor

No UK in drop down. Support phone number does not work, always says call back during opening hours, during opening hours. Then says leave message but does not allow that.
There is no support, just pretending to have one
MJL2977MJL2977

Wallet

There card is straight forward to use BUT it doesn’t give you the option to download the voucher to the Apple Wallet
Razel2020Razel2020

Won’t let me register

Tried signing up using my HSBC world elite Mastercard. Just keeps saying card not recognised 👎🏽
mmnbvcxmmnbvcx

Can’t even sign up using the badly made form

I can’t even sign up in the app! Firstly, you can’t paste into the card info screen so you can’t copy from a security service like Bitwarden/LastPass, then the email field isn’t coded as an email field so it doesn’t auto fill, and then finally the signup submission just results in a server connection error!
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LordBen5000LordBen5000

Response from developer

Hello, thank you for your feedback. We are sorry to hear that you have experienced difficulties with the Mastercard Travel Experiences app. We would like to invite you to use the app again if you still wish to use the services offered. We take all feedback onboard and are continually working to improve the app. Please make sure that the version of your app is always up to date to see further changes and improvements. Please do not hesitate to reach out to your issuing bank if you encounter any issues or have any further questions. Many thanks

Doesn’t work

This app doesn’t work on iOS products. Constantly asks you to update the app that I have just downloaded!
Gaviotas PhilsyGaviotas Philsy

Response from developer

Hello, thank you for your feedback. We are sorry to hear that you have experienced difficulties with the Mastercard Travel Experiences app. We would like to invite you to use the app again if you still wish to use the services offered. Please do not hesitate to reach out to your issuing bank if you encounter any issues or have any further questions. Many thanks