Energy system has serious issue
Response from developer
Hello, Thank you for your valuable feedback and for bringing these concerns to our attention. We sincerely apologize for the inconvenience and frustration caused by the current implementation of our energy system. It's clear from your message that there are aspects of this system which are not meeting our users' expectations, and we are committed to making the necessary improvements. Regarding the issue with your energy not generating at the expected rate and the unexpected reduction to 240 energy, we are currently investigating this. We aim to ensure that the energy system functions seamlessly for all users, regardless of their membership status, and we recognize how important it is for premium members to receive the benefits advertised. On the subject of using energy for downloading images, we hear your concerns loud and clear. The intention behind the energy cost for downloading images was to manage server load and maintain service quality. However, understanding that this has been a point of frustration, we are actively considering removing or reducing the energy cost associated with these actions. Your satisfaction and the usability of our app are paramount. We are also exploring ways to enhance the energy recharging system, ensuring daily full recharges, and providing more flexibility for our users. Our goal is to make the app not only efficient but also enjoyable for everyone. Please bear with us while we make these adjustments. We value our users' input, as it helps us improve and evolve. If you have any more feedback or suggestions, feel free to reach out. Your continued support is greatly appreciated, and we are here to ensure you have a better experience moving forward. Best regards, Annie