Crashing
The app keeps crashing on my iPhone while I’m grading assessments. There’s no app support that I can find. The support link on the App Store is a dead link. Very disappointing.
Can’t log in!
Whenever I log in it doesn’t let me in and I can’t sign in
No Camera Option
I cannot grade the assessment with my iPhone… no grading option!!!
Terrible app since they updated it.
Since they updated the app, the camera will not work at all. I’ve contacted customer service and they’ve worked on it, and still the camera does not work. This app is basically useless now because I cannot scan in my students answers.
die
horrible app
Scan tests
I am unable to scan tests with this new update.
No camera access
Don’t know what happened. Used the app last week and worked fine. Went to use it yesterday and it won’t access the camera. Yes have an iPhone 12 Pro max.
Camera too zoomed
There is no way to change how zoomed in or out you are when using your camera to scan. It zooms in too much and you end up having to stand 4 feet from the paper.
I can’t stand this app/program!
I have wasted so much of my LIFE on this software, but I’m forced to use it. It is the most time-wasting setup I’ve ever seen in my life. The “Trackers” prevent you from locating any assessments within a reasonable time frame...It’s like searching for a needle in a haystack. I’ll add more gripes on another review because there is more that I have to say about it because I have other teacher work to do tonight...I’m a 25 year veteran BTW.
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Amazing concept excruciating execution
I so desperately wanted this app to work on my iPad 7. The answer to my prayers, or so I hoped.
This app is a hot glitchy mess. Took me fifteen minutes to get past the log-in screen because it wouldn’t work properly. When I did, the first button I pushed caused the app to crash.
Tried it over and over again with same results. Please make this a real app that does what it promises to do.
Send me an email if you make it work and I’ll try it again. Will gladly revise my review if it works.
This app is a hot glitchy mess. Took me fifteen minutes to get past the log-in screen because it wouldn’t work properly. When I did, the first button I pushed caused the app to crash.
Tried it over and over again with same results. Please make this a real app that does what it promises to do.
Send me an email if you make it work and I’ll try it again. Will gladly revise my review if it works.
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Having problems
Does not work with my new phone. Was ok up until then but did drain my battery.
Useful tool but Slow Support
Latest version of the app crashes when I can a bubble sheet and have to correct a student mistake. I have been waiting on support for 2 days and only received one message asking if I had the latest update...I said in my initial message that I deleted and re-downloaded the app. So yes, I did. Now I am waiting yet again for someone to help...I will be happy to update my review when someone from Mastery Connect can help rectify this issue...
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Very glitchy
The program itself is excellent. The data mastery connect provides a teacher can completely change a classroom if used effectively. However, the app is VERY glitchy. I have had to delete the app multiple times in hopes that it would load properly on the next download. This has worked some of the time. This aspect of mastery connect makes it a very frustrating experience.
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Crashing and doesn’t open
Wish this worked, especially since our district wants us to use this product. In the middle of scanning assessments the grade cam stopped working and now I can’t access the site at all on my iPad. When choosing that app on home screen, it will not open after the gradecam last crashed.
It crashes the whole iPad!
I love this app and would love for it to work, but it keeps crashing my iPad and shuts down quite frequently when using the camera for scoring.
Nice but drains battery.
I love having this on my phone now. It works a lot better than the camera on my computer. However—(1) It uses a lot of battery. While only grading a class worth of tests, my battery went from 94% to 76%-using it for only 15 minutes. (2) sometimes it doesn’t recognize the answers and I have to manually enter them in or doesn’t recognize the student ID.
Fix these and I will give it a higher rating.
Fix these and I will give it a higher rating.
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Poor support
New iOS update has conflict with taking pictures of evidence. After update 11.1 my iphone camera now crashes the app once I select camera to take picture of evidence. Support sent me an article to read and trouble shoot myself regarding the computer gradeCam instead of addressing the Mobile app problem I am having. The computer program is 4 star. I would give it a 5 star if assessments could be fully edited after being created and saved.
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It's okay
The app is great for scanning bubble sheets and the transfer from iPad to computer is instantaneous. It's just an app though and at this time just works with content you've added through the web based site. It would be nice to not have to switch from app to webpage. I do like the ability to do student view scanning so kids can get instant feedback. I've made suggestions to MC engineers in the past on how to better upgrade their product, like let me save a test I'm creating and go back to it later but they don't seem to think teachers know what teachers want. That's why the middling rating. Unless they think of it I don't think we'll get it.
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This is AMAZING!!!!
You guys have knocked it out of the park on this one! Now my iPad can practically take the place of my my computer and I can easily score all of my students' homework quickly and easily while I'm at home. I can also easily toggle back and forth to all of my classes and see how they compare. This is so incredible... I freaking LOVE MasteryConnect!!!
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Reverse camera option needed
There needs to be an option for the camera to scan from the other direction. I only have one iPad in my classroom, and I want my students to be able to walk up and hold their assessments in front of the screen while its upright in its iPad stand. This App only allows for assessments to be scanned if I physically hold up the iPad above the assessment and take the photo capture.
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