MATAGO Massage to Your Door User Reviews

Name: MATAGO Massage to Your Door
Rating: 3.42308 (26 reviews)

MATAGO Massage to Your Door

Matago LLC

🌟 Lifestyle

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BRUH

Poor app performance and poor massage therapist availability

meganktt

5 years ago

App

Crashes now that it’s installed. Garbage

acsswj

5 years ago

Horrible

App works one time then after closing and try to reopen it keeps crashing. Have to delete app and do over. Then does all over again

In addition it said had 79 massage therapists in my are when signed up but when request a date and time no massage person shows up

Waste of time.

jerseyjoe01

5 years ago

Poor Preformance

I have login many times at different locations in two states .. the problem is when I put in my location with google or by entering the address.. it stalls out nothing comes up and there are no other options are available.. there are many bugs ... when I close the app and reopen it .. the app takes me to the Enter in Location.. continuous loop

Mmason66

6 years ago

Response from developer

So sorry to hear of your technical difficulty. When you enter your address, please hit the "set" button in the upper right hand corner, that should fix your issue. If you need further assistance, we are always here to help! You can contact us directly at tech@matago.us so we can help you an get your massage appointment set up! Thanks for contacting MATAGO!

THEY name the price - not you

the only way you “name your price@ is to choose between the providers... you don’t get to propose any prices. also the color scheme makes pretty much all text menus unreadable.

Lee Anthony

6 years ago

Response from developer

2nd RESPONSE: Thank you again for your comment. You, as the Client, set the price range you are offering to pay for the massage treatment of your choice, that step is done first before anything else. Once you do that (plus date, time, location you want), the massage therapists that offer their services for the price you offered in your area will be served up for you to look at all of their profiles and choose the exact professional that you want. Please feel free to contact us at customercare@matago.us so we can assist you further! 1st RESPONSE: Thank you for taking the time to share your feedback. When the app finds your location, please hit the "Set" button in the top right corner and it should load right in. We are always here to support you at Matago so if you need further technical help, please email us at customercare@matago.us so we can get you the support you need! We look forward to providing you with an exceptional Matago experience!

Great massage and so convenient

This is so convenient - I love that I can see a number of licensed therapists within my price range with different skill sets all available in my area for a same day massage. I requested a particular therapist 2 hours before, she confirmed and arrived at my home on time with table, sheets, music, biofreeze, etc for a professional, deep tissue massage. I also like that the company verifies that each therapist has an active license with the state and provides their license number. This will definitely be my new go-to for a massage.

Aac morse

6 years ago

Response from developer

Thanks for taking the time to write such a wonderful review! We agree that since Matago is a virtual marketplace, providing all Clients with therapists licence numbers is very important so you can also verify their credentials when hiring them for your service. We're happy to hear that you had a great experience with Matago and look forward to having you back!

Consumer

I had two massages from two different people. Both were great. Person showed up on time, and was both polite and professional. Will be getting more. And no, I don’t work for Matago.

DDadman

6 years ago

Response from developer

Thanks for taking the time to review Matago! We're thrilled that you had great experiences and look forward to providing you with even more professional massages in the future, any place you want, at the price you offer!

Seriously?

App will not give any info on availability without creating an account, but will not allow you to create an account.

FLAUser

7 years ago

Response from developer

So sorry to hear of your difficulty creating an account! Here at Matago we strive to create a seamless experience for every user on the platform. We really do encourage you to email us at CustomerCare@ Matago.us with the details so we can troubleshoot it for you and get it resolved quickly! We look forward to providing you with an exceptional Matago experience!