Taken offline 8 April 2024
Fun but has some significant flaws
Additionally, The “32 hand tournament” does not work for me. When I join, I’m placed into an existing quick match???
Please fix these issues or this game will no longer be worth playing for me.
Response from developer
Hi, we're so sorry you're experiencing this bug. Are you able to please tell us the username of your real account (not the guest one)? You can email us at feedback@matchpoker.com This will allow to figure out what is causing your inability to log in to that account. A similar thing happened to another player this week - seems like a new bug - and we've been able to fix this. So we're confident we can help you too.
The BEST!
Response from developer
Thanks so much for this terrific review! I can say we do have a large number of amateur players in our app, as we pride ourselves on being a valuable tool to learn the intricacies of poker, but it is unlikely you will play against them if our algorithm determines that you are a skilled player. We segregate players based on skill so that good players don't have their playing experienced ruined by amateur play (and so that players who are still finding their footing aren't being preyed upon by sharks). I'm sorry about the poor connectivity issues. We are still working to make our app more robust in the face of poor connectivity.
Great App to get basics down
Response from developer
Hi, thanks for the 5-star review. Yes, we find that a lot of poker players make the same mistakes when they first start on their playing journey. We really want to help be the bridge for players to go from dumbfounded and lost to feeling competent at the poker table. But then, even for the experienced player, we feel we can add lots of value by pointing out leaks and flaws in their strategy and gameplay.
Best Learning Texas Hold’em
Response from developer
We're so thrilled you think so! Thanks for the great review. We can't wait to bring even more fine-tuning features to the app in 2024!
Very cool idea but needs work
Response from developer
Thank you so much for your measured and considered feedback. We have had reports of issues with our stats in the past, however I believe this was fixed. It seemed that a small percentage of our players have issues with nearly every stat, whereas other players have no issues with any of our stats. Unfortunately, you seem to be like those in the category with the bugs, however for some reason your bugs are persisting. I have alerted our Devs to this. Thanks for letting us know about your experience, as it helps to compile data for our team to analyse. I’m sorry I don’t have a better answer now, but rest assured this will be fixed. Hopefully soon.
Do not try to use this to improve your poker skills
Response from developer
Hi, I'm so sorry that our app is falling short of your expectations. We are still developing and, although we have come a long way, we still have a way to go before we are the app we always envisioned we would be. As for the app telling you that you played too loose, then too tight, is it possible you were looking at different frames of reference...? For example, perhaps you played tight in your 'last match' but have been loose overall in your 'last 5 matches' (depending on what you set this metric to). Lastly, we do apologise if the standard of play is not what you were hoping for. We endeavour for our app to be one that can train poker players to improve - occasionally, this means that the players you compete against will not already be very good players. However, we have a solution to this. We will soon be introducing an environment exclusively for players who meet certain metrics, such as playing the proper pre-flop ranges, acting with the appropriate aggressiveness, etc. This will hopefully address the main issue you seem concerned about. We try to make our app one that can offer something to players of all skill levels, but you are correct that we have, in trying to promote ourselves as a training app, neglected to cater to more experienced players. Thank you for your review, as it highlights to us the need for this more in the future.
Bugs and Bad Gameplay
Also, WHY are people allowed to raise to 120 after someone bet 110? That’s basic stuff right there.
Response from developer
Hi, Thanks for your review. I'm sorry you had such a negative experience in our app. What you experienced was a very brief bug that we have now fixed. I'm sorry for the inconvenience. Please email us at feedback@matchpoker.com to let us know which matches glitched so that we can refund you the Rubies. In relation to your second comment, are you able to go into the LAB --> Review Your Hands, and find the match where this happened? You can then film a short clip and send it to us because a player should not be able to raise to 120 after a previous player raised to 110. That sounds like a glitch we would need to investigate. Apologies again for making such a bad impression with these two glitches. We hope this has not dissuaded you from enjoying our app.
Great App. Statistics need fixed
Response from developer
Hi, Thanks for your review. We have had some reports of issues with our stats. It seems that a small percentage of our players have issues with nearly every stat, whereas other players have no issues with any of our stats. Unfortunately, you seem to be in the category with the bugs. I alerted our developers to this a little while ago when we first received emails about it, and my understanding is that the issue is proving quite elusive. Normally, the Devs are quite quick to fix these sorts of issues, but until they can get to the bottom of what’s causing this, I won’t have an estimate for when this would be fixed. Thanks for letting us know about your experience, as it helps to compile data for our team to analyse. I’m sorry I don’t have a better answer now, but rest assured this will be fixed. Hopefully soon.
Ranked
Response from developer
Thank you so much for saying and for leaving such a great review! We're thrilled you think so!
Needs a lots of Improvement
Response from developer
Hi, we're so sorry about our current delay in responding to emails. We are a small team and our customer relations person was unavailable for a while. We are currently progressing through the unanswered feedback emails and will soon have answered them all. We apologise that we did not receive your message through instagram. It is rare we receive communications through this channel and should have been monitoring it more closely. We will endeavour to do so in the future. Currently, I have relayed your message to the senior personnel in our team as it is part of their purview. I will have a response to you via Instagram shortly. You may also feel free to write longer emails to contact@matchpoker.com if you want to give more information.
Cool idea, outdated UI/overall app design
Response from developer
Thank you for these comments. We're sorry our app hasn't lived up to your expectations, but we really appreciate this constructive feedback and concrete list of things for us to work on. You are correct that these things still need work and we will make them a higher priority. Thank you!
A Game-Changer in Poker: Match Poker Delivers Thrilling Team-Based Gameplay
As an avid poker player, I highly recommend Match Poker. This app revolutionizes competitive gameplay with its team-based approach and strategic collaboration. The emphasis on fairness and transparency, backed by digital technology, creates an engaging and trustworthy experience. Get ready to elevate your poker game and enjoy the exhilaration of Match Poker!
- Paul V.
Response from developer
Wow! What a sensational review! Can we please have your permission to use this in our marketing material? It says everything we're about and it does it so well!
Great application
Response from developer
Thanks so much for this terrific review! We're thrilled you love the app so much and what we're doing. No need to donate - your review will hopefully help us chart higher in the store and therefore reach more potential players so we're already really grateful!
Good game but I don’t like this new busted feature
Response from developer
Hi, thanks for your review. We introduced this feature because too many players are frivolously going all-in, pre-flop, with poor cards. If a player does this and loses the hand, we now sit them out of the next hand, as a penalty for losing their chips. Otherwise, there is no significant penalty for a player losing all their chips, since they reset every hand. We're sorry you missed a good hand because of this.
The AI is awful
Response from developer
Hi, I'm sorry you had a negative experience in our game. I must tell you, though, that you were playing against a human. Fortunately, we have over 50 players in our app at any one time, so we have no need for AI or 'bots' - there's always plenty of humans searching for a match. What you have described, however, is part of a larger issue - that players need to be more strongly disincentivised from going all-in too flippantly. Fortunately, we are introducing a measure very shortly which we believe will curb the overly-aggressive play. We hope you'll stay with us until then.
Great teacher
Response from developer
Thanks for this great review! Yes, we're aware of our cohort of overly-aggressive players, who are disrupting our game's emphasis on skill, not luck. We are currently close to implementing multiple deterrent mechanisms that we believe will work to disincentivise this behaviour.
All in fest
There could be a re-buy option to keep players in longer, but those should be limited and earned via good play/results. Players should also be able to see how many re-buys their competitors have made with some kind of icon or pop up. It’d be nice to know if you were sitting down with a hyper aggressive all-in type player.
To really be able to improve in live play where real money is involved, the simulation needs to better match reality. I feel that the lack of a penalty for constant all-ins by players who wouldn’t bet that way with real money is the game’s only fault.
Response from developer
Thank you for this terrific suggestion and great review! We're aware the "all-in donkeys" are skewing the app's intended emphasis on skill over luck. We are currently developing (and are close to implementing) several measures which we think will make this play too costly and will disincentivise this sort of play. One of the options we are considering is very similar to what you have outlined. In fact, we think it can be improved with the suggestions you've given. Thanks again for this carefully-considered review.
L
Response from developer
We're really sorry to hear you feel this way about our app. Our app is designed to help players of all levels improve their skills, and we're sorry to hear that it didn't meet your expectations. We value your input and encourage you to keep playing and exploring the app's features. We're confident that with time and practice, you'll find our app to be a valuable tool for improving your game, as many players have.
Poorly made
Response from developer
Hi, we're very sorry to hear that you feel this way about our app, but we're grateful for your feedback. We can assure you that the players at your table are real humans, as are the scores in your match ladder. We have noticed some of our players behaving quite erratically and have introduced measures to curb this behavior. Hopefully this will make players seem more like real humans. Please let us know what else we might be able to do to earn a higher rating from you in the future.
