How to contact developer to ask a question?
Response from developer
You can use the 'Contact MatchUp Support' from the Settings page to email us. We will be happy to answer any questions.
Amazing App for Pickleball
Love this app but
Apart from that It’s a great app. I use it for our badminton club all the time. You can mix and match and change partner to even the game. Some app doesn’t allow for changes. It even allows you to rename the court number if you don’t use the consecutive one.
I do love this app.
Response from developer
Thanks for your review. The external display layout is designed to not look the same, but to present a clear picture of the next round for the players to easily view from a distance on a TV screen. You can set the "Auto Refresh Match View" switch to automatically update the screen when a new round is generated.
Nice, but…
Response from developer
Hello, in v8.3 we added the option to edit Round Robin matches (Singles, Doubles, Mixed Doubles & Teams) using the new ‘tap to edit’. This was also applied to saved events.
double elimination bracket
Great App
Response from developer
Thank you for taking the time to leave a review. We have more features on the way.
Perfect for Pickleball events
This app really has all the options you need to keep you fun social events flowing and a great way to mix you players around.
Sit back and enjoy running events with the MatchUp app
Response from developer
Thank you! It’s great to hear MatchUp is making your events stress-free.
Excellent, simple and thorough
Response from developer
Thanks for your review. It’s great to hear that MatchUp is making it easier to manage volleyball tournaments too.
Not Happy
Response from developer
On the purchases view there is an Info button. If you had tapped on that button, you would have seen the matrix that provides a comprehensive view of what each upgrade pack provides. If you had looked at “Maximum Courts”, you would have seen that you need to upgrade to the OrganizerPlus or ClubPack version, not the Reporting Pack.
Perfect App
Swapping Round
There is a bug when formatting to print. When we choose, the report score matches. Round 4, 4th court gets cut off to the next page. I have tried many different ways, and I can’t fix that
Response from developer
Please use the “Contact MatchUp Support” link in Settings to send us a copy of the report for further investigation. We will include your ‘swap rounds’ request in the requested features list for future enhancements.
Swapping Round
Matchup
Match making doesn’t work as advertised and no way to get support
Bought the 22 euro version. Trying to set up a social doubles game with 5 groups. Even though I select Adjacent groups and we have enough players, the app constantly matches 4 people from the same group to play together. from round 1 they always play all 4 together on the same court. The button to get support in the app doesn’t work. Can’t find any other way to contact them. Requested a refund. Would gladly buy it again if this is resolved.
Response from developer
You can contact us via the 'Contact MatchUp Support' option from the Settings tab if you use the Mail app. Please email matchup.support@icloud.com so we can work through the issues you are facing.
Suggestion
Winner would be one with most points
Response from developer
This option is available if you set the 'Results Factor' value to 1.0 and all other point values options to 0. A player will then be allocated a point for each point won.
Great App
WiFi ?
Response from developer
All functions in MatchUp work offline. However the following sections under ‘Settings’ require you to be online …User Guides, In-App purchases & Other (Privacy Policy, Contact MatchUp Support etc).
App parfaite pour bien répartir les joueurs et les courts
Response from developer
Thank you. Hopefully MatchUp is allowing you more time to enjoy playing pickleball and less time organizing it! Regards, Dianne
Perfect solution
Specific Rotations
Response from developer
It sounds like you have players in a number of groups & maybe using the ‘Within Groups” preferred match type which will limit the partners & opponents. There are several ways to fix your issue: 1. Place all players in one group & there will be more players to mix with in each round. The preferred match type does not matter. 2. Group players according to skill level (and/ or gender) & use a range of preferred game types to mix players eg round 1: Within Groups, round 2 : ‘Adjacent Groups’ player & partner from adjacent groups etc. The more players you have in a group, the better the mix will be.
