Matco Tools User Reviews

Customer Experience

Positive experience34.7% of reviews
Neutral11.9% of reviews
Negative experience53.4% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is Matco Tools Safe?

Matco Tools appears safe based on user ratings. AppsHunter Safety Score for Matco Tools is 94/100.

This assessment is based on 5,137 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 5,137 App Store ratings for Matco Tools.

Is Matco Tools Legit?

Matco Tools appears to be a legitimate app. AppsHunter Legitimacy Score for Matco Tools is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Searching

Your app search is probably the worst I have seen. It is very frustrating when you can not find what I know you have what I am looking for.

Best tools ever

John is the tool truck in town, only truck I buy from

Easy to understand

Best app ever

Good but not great

It’s a great app for being able to see the deals but the app needs fixing, too slow and does not load properly. Needs major bug fixes, not even able to stay connected to my distributor and many more problems. Great company though and really enjoy seeing my distributor every week.

Please fix the app for us all Matco.
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Amazing quality

Love the quality of merchandise. Distributors are professional and great to talk to.

Poor app

The app barley works being trying to log in for weeks and keeps say make sure you are connected to the internet

Worst app I have

First it done at ever save my login info so every time I open the app I have to sign in, doesn’t save my PSA info so each time I have to enter that to make a payment and go to make a payment today and it says make sure that my device is connected to the internet. Piss poor app it’s 2026 it shouldn’t be this terrible
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Suck App

Not even connect Internet

Useless

I updated the app this morning, it signed me out of the app and now I can't sign back in. Useless.

Login

I can’t login, it keeps saying I’m not connected to internet!!! Please fix

Best Team Hands Down

This is where I should have always been in market! Call and find out for yourself!

Junk

I installed this app to find a way to purchase Matco tools. It wants me to enter my distributor number. How the hell would I know that? I’m literally looking to buy and find a distributor and the app asks me for that information? Literally every other retail app or website has the user enter info and then gets connected to a retail source but not these guys, somehow you’re just supposed to know who your retail source is. There’s zero information in this app on how to buy, waste of time.
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Functions

App is easy to use. User friendly. No lags. No issues with order tools nor payments.

Financial services tab is useless

Still cannot see my psa balance or pay off amount, payment history is also missing. Please fix this as it’s very frustrating making payments and not being able to see anything related to my psa account.

Tech

Kevin is the best tool guy I have ever had, and would highly recommend him to all!

Ken Choutka

Ken is amazing and customer service is awesome!!

Horrible, broken app.

I can no longer pay my bills on the app, it gives me an error saying. “Please enter phone number” at the confirm payment screen. This app is broken beyond belief and horrible to use.

Now a useless app.

Since app update you can not see the remaining balance on the account. The Matco route guy is as equally useless as this app has became.

Update?

The app says I need to update it but there is no update out for me…

Cant access loan feature

Since the new update i cant pay online or even log in to my account to check on my loan amount. Every time i try and log in it says my customer number and social are not found