Matix Workspace

Matix Workspace is the ultimate agent productivity app for businesses using MatixERP platform. CONVERSATIONS - Manage all WhatsApp customer conversations in one place - Send text, images, voice messages and documents - Assign conversations to team members - Bot management and conversation control HELPDESK - View and manage support tickets - Reply to customers with rich text - Track ticket status and priorities - Internal notes and team collaboration BOOKINGS - View today's appointments at a glance - Create new bookings with a step-by-step wizard - Manage booking status (confirm, complete, cancel) - Filter by Today, Upcoming or Past NOTIFICATIONS - Real-time push notifications for new messages - Instant alerts for ticket updates and assignments BILINGUAL - Full Arabic and English support - Right-to-left interface for Arabic users Designed for MatixERP platform users. Requires an active MatixERP account to use.