maxRVU User Reviews

Customer Experience

Positive experience65.5% of reviews
Neutral6.9% of reviews
Negative experience27.6% of reviews

~ Based on 29 written reviews from the US App Store.

Is maxRVU Safe?

maxRVU appears mostly safe based on user ratings. AppsHunter Safety Score for maxRVU is 72/100.

This assessment is based on 89 user ratings, with an App Store average of 3.6/5.

Safety Analysis

66.3% of ratings point to a safe experience
4.5% of ratings suggest some concerns
29.2% of ratings point to a risky experience

~ Based on 89 App Store ratings for maxRVU.

Is maxRVU Legit?

maxRVU appears to be a legitimate app. AppsHunter Legitimacy Score for maxRVU is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buggy

Lots of glitches and crashes

Response from developer

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you’ve experienced, as this is not the experience we aim to deliver with our app. Our team would like the opportunity to connect with you directly to better understand the issues you’ve encountered and work quickly toward a resolution. A member of our support team will reach out to you, but you’re also welcome to contact us at any time at support@gingercube.com. We appreciate you bringing this to our attention and look forward to assisting you.

Soooo buggy

This app is near unusable. Tons of bugs, slow down, really frustrating to use on my iPhone. Find a different billing app. I only use it because it’s what my group uses for billing but it’s terrible.

Response from developer

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you’ve experienced, as this is not the experience we aim to deliver with our app. Our team would like the opportunity to connect with you directly to better understand the issues you’ve encountered and work quickly toward a resolution. A member of our support team will reach out to you, but you’re also welcome to contact us at any time at support@gingercube.com. We appreciate you bringing this to our attention and look forward to assisting you.

Buggy

It works well most of the time but crashes often. Searching through CPT or ICD-10 codes can be complicated due to incomprehensible abbreviations. A simpler search tool and more detailed descriptions would be much appreciated.

Response from developer

Thank you for your feedback. Please write to us at support@gingercube.com and share with us what search terms you are using, so we can better assist you.

Excellent service the best so far to capture the pets visits

Very happy with this tool, very useful and friendly to use

made thousands

I know I made thousands with The busy life of rounding and surgery, going from one hospital to surgery center to office, I take quick pic of record label or face sheet and move on…I forget one charge here and there before using this app, lose thousands. Also love looking back to a running log of what I’ve done on the go, or to see my RVUs I’ve billed, love it!
Show more

Very Good App

Very useful app to keep a track of my charges

Scanner/photo

Is useless

Lousy

Too much data required
Too complex
Too time consuming.
Spread sheet was easier
Way to complicated
Plus
Initial download of app took 6 weeks to realize it was bogus! I saw a list of patients and unknown hospitals
A nightmare!!
Could not delete
Tried to add my pts but could not add
Successfully.
So I am very far behind in documenting visits
But dates are off and took forever to find out how to delete duplicate visits
I do not recommend this app
At all
Show more

Response from developer

We are so sorry you feel this way. Per communication between you and our support desk, it looks like you were logged in to our demo app instead of your account. The demo account is meant for prospective users and not for our subscribers. Hopefully, now that you have logged in to your account and received help from our support desk you are having a much more positive experience. We do offer extensive training to all of our subscribers as well as user guides and continued support. With so many healthcare providers seeing great success with maxRVU, we want to help you too. We would love to discuss this further. Please email support@gingercube.com again so we can help.

Money money

Love this app. My billing office has late/no billed exactly zero patients since we implemented it.
No lost notes or forgetting to turn in my charts entirely (sorry!)

Useless!

Wants user name and password, but gives no way to register to use it. Worthless: deleted!

Easy to use

Not having used any alternatives, I can't say how this compares. That being said, I found the app very easy to navigate and user friendly. Good job!

Best workflows for charge capture

I've used multiple charge entry apps and this was one of the more impressive (and lower cost) ones. I like the hospitals sticker scan feature and so far the workflow has provided just the right amount of detail. Everything gets sent right to my biller. Good job.

Problems

Please fix the app. The days of the month no longer show up when trying to enter birthdays after updating to the latest version of iOS on my iPhone 6.

Some glitches in the newest version

I've been using max rvu for a few months now. Overall it has improved efficiency and I am quite satisfied with it. I probably don't make use of all the available features. The seven members of our group all use it, as far as I know but we don't use many of the grid features.

I've noticed that in the most recent version, inactivating patients doesn't work - they reappear after syncing. This needs to be fixed because my patient view is getting clogged with patients that have been discharged and billed long ago.
Show more

Excellent charge capture app!!

I love, love, love this app! I used to spend hours at the end of the day and month charging and reconciling my charges. With MaxRVU I can charge before I leave the room and the app keeps track of how many cases, charges, and breaks out my most used codes! Also there is a bundling and favorites feature that is awesome! No more searching for codes all the time or waiting to get them from the doctors! It has the ICD9 codes in the app and it maps to the ICD10s!! This app works great for a single owner/user as well as for large groups! There is even encrypted texting between members. Once charged it goes straight to the biller and they can file right away! Who doesn't like faster reimbursements?! Get this app!!
Show more

Bugs

Lots of bugs still need to be worked out. Cannot sync patients reliably and everytime I try to open dashboard the app crashes.

Healthcare Provider

Love the new dashboard feature!

Great functionality!

Love the reports that can be generated!

Simple, intuitive.

Helps me keep track of charges and capture "lost" charges. Simple to use and took 15 minutes to set up my account. Time and money saver.

Great app!

Thanks for creating the app. :)
Andy