Buggy
Response from developer
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you’ve experienced, as this is not the experience we aim to deliver with our app. Our team would like the opportunity to connect with you directly to better understand the issues you’ve encountered and work quickly toward a resolution. A member of our support team will reach out to you, but you’re also welcome to contact us at any time at support@gingercube.com. We appreciate you bringing this to our attention and look forward to assisting you.
Soooo buggy
Response from developer
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you’ve experienced, as this is not the experience we aim to deliver with our app. Our team would like the opportunity to connect with you directly to better understand the issues you’ve encountered and work quickly toward a resolution. A member of our support team will reach out to you, but you’re also welcome to contact us at any time at support@gingercube.com. We appreciate you bringing this to our attention and look forward to assisting you.
Buggy
Response from developer
Thank you for your feedback. Please write to us at support@gingercube.com and share with us what search terms you are using, so we can better assist you.
Excellent service the best so far to capture the pets visits
made thousands
Very Good App
Scanner/photo
Lousy
Too complex
Too time consuming.
Spread sheet was easier
Way to complicated
Plus
Initial download of app took 6 weeks to realize it was bogus! I saw a list of patients and unknown hospitals
A nightmare!!
Could not delete
Tried to add my pts but could not add
Successfully.
So I am very far behind in documenting visits
But dates are off and took forever to find out how to delete duplicate visits
I do not recommend this app
At all
Response from developer
We are so sorry you feel this way. Per communication between you and our support desk, it looks like you were logged in to our demo app instead of your account. The demo account is meant for prospective users and not for our subscribers. Hopefully, now that you have logged in to your account and received help from our support desk you are having a much more positive experience. We do offer extensive training to all of our subscribers as well as user guides and continued support. With so many healthcare providers seeing great success with maxRVU, we want to help you too. We would love to discuss this further. Please email support@gingercube.com again so we can help.
Money money
No lost notes or forgetting to turn in my charts entirely (sorry!)
Useless!
Easy to use
Best workflows for charge capture
Problems
Some glitches in the newest version
I've noticed that in the most recent version, inactivating patients doesn't work - they reappear after syncing. This needs to be fixed because my patient view is getting clogged with patients that have been discharged and billed long ago.
Excellent charge capture app!!
Bugs
Healthcare Provider
Great functionality!
Simple, intuitive.
Great app!
Andy
