Maxsold User Reviews

Name: Maxsold
Rating: 4.8 (148 reviews)

Maxsold

Maxsold One

🛍️ Shopping

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Rip Off in disguise 🚩🚩🚩

red flags 🚩 🚩🚩 1. I literally spent an hour just trying to list my items and that alone gave me all the I needed. 2. The ridiculously long terms & conditions always concerns me as to what legal mumbo jumbo did they just force me to agree to, that they KNOW the average user doesn’t understand and if we did we wouldn’t agree to it. 3. Then I found that users reviews - many negative reports of having items sell for super low prices, huge fees taken or not being paid based on not meeting certain thresholds!! Shame on you! this is MAX nonsense 😡

Ebizgirl

12 days ago

Avoid app and company.

Zero customer support or concern. You’ve been warned. Use HiBid instead.

Edit: the company responded to my review yet NO ONE PROVIDES SUPPORT AT THAT EMIAL lol. Insanity.

RH925

17 days ago

Response from developer

Thank you for sharing your experience with us. We're sorry to hear that it was less than ideal. We're always looking to improve, so don't hesitate to reach out to support@maxsold.com with the subject line "App review feedback" so we can look deeper into your experience. We hope you consider giving us a try in the future.

Garbage app

What kind of auction site has no notifications! Garbage app

RaysOfSunshine101

a month ago

Response from developer

Hello! Thank you for sharing your feedback with us. It's great to hear from you! It looks like our in-app notifications should be functioning, so please ensure you have the latest version of the app and that notifications for Maxsold are enabled on your device. If the issue persists, feel free to contact support@maxsold.com, and we’ll investigate further for you.

New site

I just downloaded the new version and it doesn’t show address of sales.

Bone 52

a month ago

Response from developer

Good afternoon, and thank you for submitting your feedback. There's a chance you might have clicked on our recent Signature auction, which is a shipping-only auction of high end items and does not have a local pickup (shipping only), so it doesn't have an address displayed. The other auctions appear to be displaying as expected. If this is not the experience you are having though, please send an email with "App Review Feedback" in the subject line to support@maxsold.com and we would be happy to look into this further!

No auto-refresh/bid updates

Been a Maxsold bidder for years and was very impressed by the app when it debuted. However, I discovered a big flaw last night. The app does not refresh when new bids are placed! I was sitting there, watching a listing expire, counting down. I was the high bidder. 30 seconds, 29, 28… There was a green badge with ‘Winning’ displayed. I finally got to zero and the listing said Closed. The same current bid was there, so it looked like I won. Nope. I discovered about an hour later that someone had outbid me but the app didn’t show it. The app only showed that I had won because it doesn’t auto-refresh with new bids like eBay does. I would have had to exit the listing, go to my watch list, and click on the listing again to see the updated bid. Very frustrating.

One other minor quibble - about a month ago the devs removed the Watchlist button, which is minor but irritating to have to go back to the home page each time. The Watch list lives in a banner at the top now.

MCAN87

2 months ago

Response from developer

Hey there, thank you very much for your feedback. We're very sorry for the experience you had; this would be understandably frustrating. We want to let you know that we have identified and rolled out a fix to address the refresh issue so this should no longer be a problem moving forward. If you experience this or anything further, please don't hesitate to follow up with us directly at support@maxsold.com and we'd be happy to look further into things for you.

What a confusing pile of #@$%

States online there are two separate apps one for selling and one for buying yet when you go to the app stores there is only one! What? … downloaded the MAxsold seller app and it’s the buying platform with an option to logon the selling portion …so confusing….. login information with password only works for part of our team even though its been verified the same login information… they keep trying to force you to use a code which dose not work if you have multiple teammates logging in to try to upload info…. The whole team doesn’t not have the ability to get a code sent to an email address over and over again until every one can log into the sale. VERY INEFFICIENT!!!! Once select team members log into Just a spinning circle of death when trying to upload info…. At this point it seems like we will not even be able meet our auction posing deadline even with extra time added to our schedule for working out problems, im sure our customer will be up set

Blow kisses

2 months ago

Response from developer

Thank you for sharing your feedback! We’re committed to addressing any inconsistencies in our messaging about the app. You’re right; there is one mobile app that serves both sellers and buyers. For login codes and multiple users, we recommend creating unique logins for everyone involved in the catalog. Setting up a single user is straightforward, and you shouldn't face the same issues with codes/passwords. Once set up, the "share" button makes it easy to add contributors using your ID and PIN. If you encounter any challenges from new user creation to sharing and publishing your catalog to Maxsold, our support team is ready to assist you. Feel free to reach us at maxsold.com/support for live chat or email us at maxservice@maxsold.com. We’re here to help!

Can not complete registration

Dont bother downloadingbthis app. It will not let you complete registration. Yellow highlights will stay blank and not advance to conplete. Possible data harvesting? Beware.

Haplessmember

3 months ago

Response from developer

We can certainly understand it would be frustrating not allowing you to complete registration. We appreciate you leaving the feedback. We would like to look into this for you to assist you getting this matter resolved. At your convenience, please reach out to support@maxsold.com with the subject line: “App Review Follow Up” and include a brief description of your issue and allow our team to help find a solution. We look forward to hearing from you. All the best.

Maxglitch

Don’t wait until the last minute to bid snipe after you’ve opened an account or you’ll find out bidding requirements aren’t met. Not good for sellers or buyers. My bid ceiling was $1800 for an item that went for $200.

chimpanjesus

3 months ago

Easy Transactions

Very easy to use and lots of amazing deals

Rockhead007

3 months ago

Please add Bid History. Then it’s perfect.

Simple, quick, easy to use. No ads at this time. Very solid. Please, please add bid history. It’s the only thing missing.

Nathaniel PNW

3 months ago

App functions don't work

Doesn't allow user to enter credit card or log out! Waste of time download. Too bad since it seemed better than website...at first. 🤦‍♀️

toapp

4 months ago

Easy

Easy to use. Figured it out quick and was off to the races. AI feature is cool.

Manny SpendsALot

4 months ago

Phenomenal experience

Really appreciate the opportunity to get great items at a great price!

Carlos 😃

4 months ago

Much better than the website

This is a great app! Compared to the website, the app makes browsing through lots much easier and efficient. It’s very easy to use. I love how easy is to find items nearby and place bids quickly. Highly recommend it!

Auction finder

4 months ago

Good deals

Great app. Easy to use.

Druppp2

4 months ago

Worst app ever

Lousy pictures,terrible quality and control. Maxsold even on browser horrible. I would redo both make it more user friendly. See hibids site for what a real auction site is like

The foreman

5 months ago

Full of bugs

App is terrible. Half features don’t work. Full of problems.

whicky whacky

6 months ago

Response from developer

Hey there. We appreciate you sharing your feedback and would love to get more context on the issues that you were having with the app so we can look into the issues and potential fixes. If you would like to share more of your experience, please reach out to support@maxsold.com with details about your experience.

Comments

Bid History section still lags horribly. Sellers NEVER respond to questions posed. Quite often both item photos and descriptions don't adequately describe the items. This app doesn'tchange these shortcomings.

Collector98