need help
I’m afraid to purchase more gems because I’m worried they will disappear again. Please resolve this issue and return the gems I have already paid for
Response from developer
Thank you for your feedback. We're sorry to hear about your experience. To help us investigate and assist you further, please continue the follow-up with us via email at care@mbc.net, providing your account details and any relevant screenshots or purchase information. Our team will review your case and do their best to support you. We value your satisfaction and ask you to consider revising your rating .
I can not access my account
Could you please check with your back-office team and provide me with a proper solution? I feel like I’m stuck in an endless loop.
Response from developer
Thank you for your rating! We understand your frustration with the password issue. For further assistance, contact us at care@mbc.net. Your satisfaction is our priority. Kindly we ask you to consider revising your rating.
I can not access my account
Response from developer
Thank you for your rating! We understand your frustration with the password issue. Please check the mobile number and wait five minutes between OTP requests, also you can request OTP only 2 times every 24 hours. Mobile network issues may cause delays. For further assistance, contact us at care@mbc.net. Your satisfaction is our priority. Kindly we ask you to consider revising your rating.
Confirmation code
Response from developer
Thank you for your amazing rating! We understand your frustration with the password issue. Please check the mobile number and wait five minutes between OTP requests, also you can request OTP only 2 times every 24 hours. Mobile network issues may cause delays and Please confirm that your mobile number is active on WhatsApp. For further assistance, contact us at care@mbc.net . Your satisfaction is our priority.
I can not access my account
Response from developer
Thank you for your rating We understand your frustration with the password issue. Please check the mobile number and wait five minutes between OTP requests, also you can request OTP only 2 times every 24 hours. Mobile network issues may cause delays. For further assistance, contact us at care@mbc.net . Please consider updating your rating based on your overall experience .Your satisfaction is our priority.








