Fire CTO
Worst banking app ever
Response from developer
Kedves Ügyfelünk, sajnáljuk, hogy elégedetlen alkalmazásunkkal! Amennyiben szívesen megosztaná velünk tapasztalatait, és egyeztetne kollégánkkal a felmerülő problémákról, akkor kérjük, küldje el részünkre elérhetőségét a mobilalkalmazas@mkb.hu e-mail címünkre, és visszahívjuk! Fejlesztéseink folyamatosak, és ügyfeleink véleményének figyelembe vételével zajlik, ezért minden észrevétel fontos számunkra! Köszönjük, MKB Bank
Tele van hibával
Worst banking app ever
Worst app ever
Response from developer
Dear Customer, thank you for your review! We are sorry that you are dissatisfied with our application. Please be informed that the MKB Mobile App can be used with foreign mobile phone numbers, however, the success of the delivery after sending the SMS code messages depends on the Mobile Operator, the Bank has no direct influence on this as it is an independent factor (especially true for foreign phone numbers). When logging in to NetBANK, you can already choose which authentication you want to use (SMS code or approval via the Mobile App). Please send us your contact details by e-mail to mobilalkalmazas@mkb.hu so that we can contact you as soon as possible to resolve the problem and provide you with the exact details. Thank you, MKB Bank
Restrictions on transfer amounts in English language version for 1 month after reporting.
App can transfer max 9999 Huf between accounts. This is about 25 gbp.
Reported mid December and was told it was being looked into. No change so reported again in mid January.
Response was it was only on English app so use the Hungarian language one! Having just bought other smaller banks to compete with OTP, I think MKB have a great deal of customer work to do.
