MBTA Rail User Reviews

Customer Experience

Positive experience70.8% of reviews
Neutral3.8% of reviews
Negative experience25.5% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Is MBTA Rail Safe?

Not enough ratings yet to assess MBTA Rail.

Is MBTA Rail Legit?

MBTA Rail • Commuter Rail appears to be a legitimate app. AppsHunter Legitimacy Score for MBTA Rail is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t commute without it

This app saves my commute! In the morning, I can see live tracking info and how many cars my train has. Coming home, people post the platform before it’s announced. When it’s delayed or late, people post why (which is great if conductors aren’t announcing or the speaker doesn’t work in your car). Lots of solidarity with other commuters in the chat too. Love the new notifications feature!
Show more

life changing!!!

really has improved my commute. so grateful for this app ❤️❤️❤️

Great app to

Great app to track my route train changes.

Better than the MBTA site!

This app is so helpful when commuting in and out of the city frequently!

You need this app

If you’re a MBTA commuter (specifically the commuter rail) you need this app

I see people waiting in snow, bitter cold, rain - you name it - versus me who has access to GPS location data is able to gauge comfortably from my vehicle when to leave and get on the platform.

Highly recommended.
0.99/mo is literally chump change for this app’s full feature access.

You get to post comments view gps location and statistics to see if the train is likely gonna be late again or not.
Show more

Only Commute Rail App Worth Having

This app is exponentially more helpful than any other transit app I’ve tried to use for the commuter rail, just the comment feature alone is enough since it lets riders share information but the history and data visuals are super useful as well. Best in the business.

Better than the official app

I use this app along with the official T and commuter rail alerts. 9/10 times the info here is more timely and more complete. Shows GPS data from train which is amazing and updates shared by other riders so some lines with more or less info.

App not working

Updated app and now it’s not working, nothing will load it’s just a blank white screen. Please fix this asap.

An essential app!

This app's a lifesaver. The info it provides itself is super helpful (schedules, delay info, train locations, etc), but the comments/reports feature is what makes this TRULY an essential for me as a commuter. There's always super helpful people posting track numbers, train info (how many doubles/singles), etc. And on days when the trains are falling over left and right, at least the comment section usually provides some entertainment while I'm delayed.

Anyway, thank you for this app!
Show more

This app exists to make up for failures of the commuter rail

Id never make it to my destination if it wasn’t for this app. Seriously my train just left south station completely unannounced. It pulled in, waited 1 minute, then left. If I hadn’t guessed the right train through this app, I’d still be standing there. The mbta blows but this app makes it almost bearable.
Show more

Great app but

Awesome app . Don’t mind paying a $ but it’s free for Android !

Sounds silly, but this is one of my favorite apps!

Well worth the $2 per year subscription. I work in Boston periodically and this is awesome for navigating the commuter rail

Best commuter rail tracker

Easy to use

Very accurate

Hi

Not one issue since I started using it last year!!

I use this app almost every day and not once have I noticed an issue. The subscription is perfectly reasonable for an app that provides consistent value. However, the devs of this app keep providing value! They just added a new feature that lets commuters chat and let each other know what’s going on with the trains. A huge benefit. Kudos to the devs for making a simple and excellent experience.
Show more

This app should- must be free

This app should- must be free

Great travel assistant

Best data available for the concerned MBTA commuter

Flawless Execution

Does what it says it does.
Excellent map positioning and information density.
Simple easy to use interface. Concise and accurate helpful information.
Well worth the price of admission.

Just the worst in the USA!

Never have this trouble in other states! Worst run, worst repairs, worst excuses!

Show a schedule

It is too difficult to find a standard commuter rail schedule This should come up before trip planner or privacy policy. For that matter, who would want to see the railroad privacy policy?!