MBTA Rail User Reviews

Customer Experience

Positive experience70.2% of reviews
Neutral3.8% of reviews
Negative experience26.0% of reviews

~ Based on 104 written reviews from the US App Store.

What users say

Is MBTA Rail Safe?

Not enough ratings yet to assess MBTA Rail.

Is MBTA Rail Legit?

MBTA Rail • Commuter Rail appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MBTA Rail is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t commute without it

This app saves my commute! In the morning, I can see live tracking info and how many cars my train has. Coming home, people post the platform before it’s announced. When it’s delayed or late, people post why (which is great if conductors aren’t announcing or the speaker doesn’t work in your car). Lots of solidarity with other commuters in the chat too. Love the new notifications feature!
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life changing!!!

really has improved my commute. so grateful for this app ❤️❤️❤️

Great app to

Great app to track my route train changes.

Only Commute Rail App Worth Having

This app is exponentially more helpful than any other transit app I’ve tried to use for the commuter rail, just the comment feature alone is enough since it lets riders share information but the history and data visuals are super useful as well. Best in the business.

Better than the official app

I use this app along with the official T and commuter rail alerts. 9/10 times the info here is more timely and more complete. Shows GPS data from train which is amazing and updates shared by other riders so some lines with more or less info.

App not working

Updated app and now it’s not working, nothing will load it’s just a blank white screen. Please fix this asap.

An essential app!

This app's a lifesaver. The info it provides itself is super helpful (schedules, delay info, train locations, etc), but the comments/reports feature is what makes this TRULY an essential for me as a commuter. There's always super helpful people posting track numbers, train info (how many doubles/singles), etc. And on days when the trains are falling over left and right, at least the comment section usually provides some entertainment while I'm delayed.

Anyway, thank you for this app!
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This app exists to make up for failures of the commuter rail

Id never make it to my destination if it wasn’t for this app. Seriously my train just left south station completely unannounced. It pulled in, waited 1 minute, then left. If I hadn’t guessed the right train through this app, I’d still be standing there. The mbta blows but this app makes it almost bearable.
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Great app but

Awesome app . Don’t mind paying a $ but it’s free for Android !

Sounds silly, but this is one of my favorite apps!

Well worth the $2 per year subscription. I work in Boston periodically and this is awesome for navigating the commuter rail

Best commuter rail tracker

Easy to use

Very accurate

Hi

Not one issue since I started using it last year!!

I use this app almost every day and not once have I noticed an issue. The subscription is perfectly reasonable for an app that provides consistent value. However, the devs of this app keep providing value! They just added a new feature that lets commuters chat and let each other know what’s going on with the trains. A huge benefit. Kudos to the devs for making a simple and excellent experience.
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This app should- must be free

This app should- must be free

Great travel assistant

Best data available for the concerned MBTA commuter

Flawless Execution

Does what it says it does.
Excellent map positioning and information density.
Simple easy to use interface. Concise and accurate helpful information.
Well worth the price of admission.

Just the worst in the USA!

Never have this trouble in other states! Worst run, worst repairs, worst excuses!

Show a schedule

It is too difficult to find a standard commuter rail schedule This should come up before trip planner or privacy policy. For that matter, who would want to see the railroad privacy policy?!

Highly efficient and clean app

Very nice app. Shows train schedule accurately and neatly. No annoying ads. I wish this app had option to save/bookmark the multiple routes instead of searching every time. And option to search the station by typing first few letters instead of scrolling and searching the station name in the list. Keep up the good work.
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WAYYYYY better than anything the MBTA Commuter Rail offers!

Have been using this app for years; it’s the best $1 I ever spent! So, so worth it - train tracking, alerts, and updates from fellow riders about everything. Passengers are able to post information/updates in realtime: track numbers, delays, breakdowns, track issues, and train configuration, which cars have heat or A/C, number of conductors, which doors are opened, and so forth - much more detailed info and provided earlier than the MBTA does. Users can favorite their lines & train numbers, app pinpoints on map where train is located (great when running for the train), and shows ETAs for stations along the line. Depending on the users, there are sometimes even funny debates - at Halloween for instance, whether candy corn is great or a product of the devil (spoiler alert - I happen to like it ) Highly recommend!
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