McDonald’s U.K. Reviews: Is It Legit?

Customer Experience

Positive experience39.1% of reviews
Neutral5.5% of reviews
Negative experience55.4% of reviews

~ Based on 1,117 written reviews from the US App Store.

Is McDonald’s U.K. Safe?

McDonald’s U.K. appears safe based on user ratings. AppsHunter Safety Score for McDonald’s U.K. is 96/100.

This assessment is based on 871,980 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 871,980 App Store ratings for McDonald’s U.K..

Is McDonald’s U.K. Legit?

McDonald’s U.K. appears to be a legitimate app. AppsHunter Legitimacy Score for McDonald’s U.K. is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App keeps crashing

When you click pick up on the order option the app continually freezes

McDonald is horrific for delivering

Waited 2 hours for food that didn’t come kids were exited

iPhone Duo support, please!

The app becomes unresponsive so often it’s silly.
Also, iPhone Duo support, please!

Issues never ending

Constantly lagging, crashed when you press order. Extremely slow. Been happening for over a year.

Missing food

I heard good things about this app and so I downloaded it, 1st order and was missing items you contact their support and they want you to contact your courier which you can’t, goes straight to their warehouse, you go on uber eats as thats who they are connected with and your order is not on uber eats, so other than phoning up you can’t get in contact with anyone about it and I’m not being funny you order food in the evening time it’s not a 24/7 hotline, I’m fuming, definitely not going to bother with this app again, should have stuck to deliveroo.
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I wouldn't recommend ordering through mcdelivery

Thanks McDonalds another incomplete order and when you go to get help, the AI assistant bot is useless. It is better to go and collect it.

I tried to call to he some help but nobody answered.

Good

The only thing is the delivery fee they say £0.99 but it’s actually like £4

Bug ridden

Never works in the store

Best App on the store

I’m lovin it

Needs improvement

It’s laggy and does too much

Russel

Easier to use

App needs to be more responsive

The app does not work if not in range of the restaurant

Useless

This app is absolute trash. It never works constantly, crashes over and over again.

Great food on the go

Always fresh and tasty with quick service what’s not to like!

I love food

Offers are amazing and I’m a big back so I love foood

Buggy

App was working perfectly now is back to a buggy Mess.
Nothing loading and can’t even place an order as app crashes

App Crashes/Freezes

Four weeks now maybe even months, I haven’t been able to use the app on my iPhone 17 pro Max. Any time I go in and try to change the location it freezes. I can just about access my code and go into a store and use that on the machines inside but it’s really annoying as I can’t just place an order with the app anymore! I’ve checked online and a few people seem to be incurring the same issue – please get it sorted!
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Waste of my time

This app used to be great and no issues until about 2 months ago, now every time I try to order and select “pick up” it freezes and goes no further! Tried deleting it, tried it with and with out WiFi/5G and makes no difference. Pointless even having the app at this point!

More frozen than the McFlurry, when they’re available!

App hasn’t been the same since this new heist menu arrived. Allows you to do most things, providing you’re just looking around. When it comes to ordering, you select the menu and then pick up or delivery, then it’s just….frozen! Been like this for a while now so somebody must be able to fix this McBug otherwise you’re going to lose a lot of customers due to lack of usability. People won’t keep closing and opening the app just to order sub par food, usually only ordered when there’s nothing better or at hours when everywhere else is closed, but this is making even that option less viable.
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LOVE ITTT

LOVE ITTT