AC cleaning
Very professional service and staff. They worked very clean and finished the work on time. Before and after pictures of AC duct and filter were unbelievable. Great work!
Darlene
Darlene is truly amazing! She’s super reliable, and leaves the house spotless every time. She pays attention to detail and is also very kind and easy to talk to. I really appreciate her help. Thank you Darlene!
Scammed
They damaged my apartment flooring and an appliance while deep cleaning and refused to fix it or compensate
Avoid this app, much better options around
Avoid this app, much better options around
Great cleaner
Jessa is a very good cleaner . Highly recommended
App doesn’t work
I can’t register. Four failed attempts to register, waited for the OTP for 5min and I got nothing. Couldn’t register and couldn’t access.
Professional
Professional service and very helpful staff. Headache free service. Highly recommended
Worst cleaning company ever!
The worst services ever trust me. Reservations is the worst. Mr Wil from the reservation is the worst agent ever. I was creating a booking and received a notification if you download the app you get add 50 credit when I did they first delayed the booking by 1 hr and then told me it’s not possible to avail 50 as I have used the service. Your website advertises download register and get aed50. Your agent did not want to listen at all. The worst agent ever as he doesn’t want to listen. Mr will needs to be taught basic customer service etiquette and such horrible person. I’m definitely going to file a case with Dubai consumer. This is so wrong to pass on incorrect details and then not listen to your clients. I’ll ensure this is shared every platform I can and from every account I can. You’re the worst company and moving out of Urban company was a big mistake. I cancelled the booking and I paid extra aed 100 to urban but the customer service is amazing and discounts are very clear and they let us avail that. I recommend urban company to all as the quality of cleaning and also the professionalism of service is accurate! Great work urban and thanks McKleenz for horrible service. Let’s see what Dubai consumer have to say about the delays last time and then delay this time and then incorrect details !!!! Disgusting services
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Cleaners are good but customer service is not like before
The cleaners are well-trained and very good. However, their new customer service is very bad, sometimes rude, unprofessional, and careless. Old customer service employees were better.
Also, their employees resign a lot- so every time you get used to a lady out of a sudden they will tell you that she resigned without prior notice.
Also, their employees resign a lot- so every time you get used to a lady out of a sudden they will tell you that she resigned without prior notice.
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Hands down the best
Most reliable company in Dubai. Everything from the use of the app to the exceptional services is flawless.Thank you for your consistency and reliability. Really highly recommend.
Not Committed to the booked appointment
They are not able to keep the slot that you book via the app … mostly they give you a call after couple of hours to inform you that they can’t provide the service on the concerned date then suggest you alternative. It already happened 3 times for me and decided to delete the app.
Bad service
Very unprofessional and cleaner broke my table and lied to her management
I didnt ask for reimbursement, so i expect just an apology and to train the team to be careful
Wont use your service anymore
I didnt ask for reimbursement, so i expect just an apology and to train the team to be careful
Wont use your service anymore
Best for pest service
Excellent pest control service.
Horrible - they lie about the service
Worst service! They actually lie about the sanitization and disinfecting of your house. Apparently what they describe as their service on the app is only if you have a confirmed COVID case and then they charge you more than 100dhs extra for a two bed. If there is no COVID case they do the bare minimum which they refer to as preventative and not the actual sanitization. Very disappointed to find this out after I had used them twice before for what I thought was actual sanitization of my house!
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Don’t use
Terrible
Amazing deep clean
I was so happy with your team did today deep cleaning they are amazing they did perfect deep cleaning thanks
Great service
Great service and came On time 👍🏻👍🏻👍🏻
Awful
Useless app, I tried booking through it twice it shows that it’s confirmed and the next day they give different cause and they don’t come !!!
Superb Quality
I tried so many providers, no other provider compares with McKleenz
Cleaning furniture is bad
I booked for sofa cleaning and after they left I found the coffee stain is still the Dane abs has not been cleaned it was not worth the amount I paid
Loyal customer since first try
Been using mckleenz since I first moved to Dubai 2 years ago. Used almost all types of services from them for my Apartment.
Cleaning is perfect, always on time and responsible staff and great customer support.
Of course some mishaps happen here and there, but they are easily corrected / handled.
Would suggest you guys do a rework of the app though. That would give you the missing piece of the puzzle
Cleaning is perfect, always on time and responsible staff and great customer support.
Of course some mishaps happen here and there, but they are easily corrected / handled.
Would suggest you guys do a rework of the app though. That would give you the missing piece of the puzzle
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