From bad to worse
The recent upgrade is a total disaster. Inherited all poor features from the previous version and added new problems. The orders are not listed chronologically and you cannot scroll down far enough to see the last entry. The filter menu once opened cannot exit.
Response from developer
There was a glitch but it is now fixed. Be sure to update to the latest version and re-login. Let our customer care team know at https://www.mealmanage.com//parentSuppprtForm.php if you continue to face problems.
Not a good System!
The app will not allow you to add money due to the pop up not allowing to input for all the information. So I have to go to the website. I find it is ridiculous that I can’t use ACH and I am forced to pay a fee for debit. Very complicated and frustrating. I wish my kids school would go back to the old system. This is not user friendly!
Show more
Wish I liked it
Works for ordering. Not helpful when trying to see what you have ordered as this app requires MFA every single time via email. Not helpful at coordinating multiple children’s lunches when ordering or when viewing to see if you need to make lunch.
Why is it so hard?
1. Please remember my email address so I don’t have to retype it, or let password managers have access to the field.
2. Please enable Apple Pay or at least store my card. I hate having to renter it.
3. And for the love of UX, try paying a balance of 44.57 in full yourself and then please add a decimal to the payment keypad.
2. Please enable Apple Pay or at least store my card. I hate having to renter it.
3. And for the love of UX, try paying a balance of 44.57 in full yourself and then please add a decimal to the payment keypad.
Show more
Response from developer
We'll look into this issue for you. Please send us a note at https://www.mealmanage.com/parentSuppprtForm.php or reach out to support@mealmanage.com so that we can follow up. Also, please mention which school your child is attending and ensure you have the latest version of the app.
Useless App failed functionality
Can’t enter Decimals.
No Per Child Monthly View.
Despite Biometrics, 2FA to my email each session.
- I have to switch between two apps to login, Each Time.
No Authenticator App Support?
Latest updated App puts the keyboard on top of the Buttons I need to press.
-iPhone SE, also tried sideways Landscape view, same issue.
Useless App, glad it was FREE!
No Per Child Monthly View.
Despite Biometrics, 2FA to my email each session.
- I have to switch between two apps to login, Each Time.
No Authenticator App Support?
Latest updated App puts the keyboard on top of the Buttons I need to press.
-iPhone SE, also tried sideways Landscape view, same issue.
Useless App, glad it was FREE!
Show more
Can’t get into app
I used the app last year just fine, this year, I am not able to get in. The OTP verification doesn’t match no matter how many times I have the code resent by email. No option to have it sent by cell.
The worst app on my phone
It’s a running joke in our family about what will go wrong when I try to do anything in meal manage. For example, I just logged in, viewed orders, and it said my session expired. I can’t pay the balance in full because I can’t enter decimals for payment. I wish I didn’t have to use this app, but at least now my expectations are so low that it’s amusing when things inevitably go wrong.
Show more
Response from developer
We'll look into this issue for you. Please send us a note at https://www.mealmanage.com/parentSuppprtForm.php or reach out to support@mealmanage.com so that we can follow up. Also, please mention which school your child is attending and ensure you have the latest version of the app.
Wish there was an option for “0” stars
Simply horrendous. I am grateful I only have one child to order for.
I have used the app for years bc of the school, obviously.
I have used the app for years bc of the school, obviously.
Response from developer
We'll look into this issue for you. Please send us a note at https://www.mealmanage.com/parentSuppprtForm.php or reach out to support@mealmanage.com so that we can follow up. Also, please mention which school your child is attending and ensure you have the latest version of the app.
Miserable experience as a parent
- hard to log in. Tells me my session is expired when I’ve just entered the code they emailed me (and I have to type my address every time— it doesn’t remember)
- can’t pay. Payment fails without explanation. Doesn’t offer ApplePay. I just have a huge balance.
- charges a hefty transaction fee each time you pay.
- website is just as bad.
It’s a comedy of errors every month when we try to order meals.
I hope the experience on the school end is phenomenal, but somehow I doubt it.
- can’t pay. Payment fails without explanation. Doesn’t offer ApplePay. I just have a huge balance.
- charges a hefty transaction fee each time you pay.
- website is just as bad.
It’s a comedy of errors every month when we try to order meals.
I hope the experience on the school end is phenomenal, but somehow I doubt it.
Show more
Horrible App
Zero stars
Perhaps the worst technical app in existence
Login process for this app rarely works forcing me to try to log in on the website which is almost as bad.
When I can get it, it is buggy and often won’t let me chose a meal.
I realize this is just for kids lunches but please, give this some thought and a total revamp.
When I can get it, it is buggy and often won’t let me chose a meal.
I realize this is just for kids lunches but please, give this some thought and a total revamp.
Needs more development
This app is consistently bad. There is always a problem trying to order meals. The website is bad too. I know when I order meals it will take multiple attempt at trying to overcome the bad design and clunky UI. I would not use it except it’s the app my kids’ school uses.
Too limited to be useful
No calendar view; must go one day at a time, and can’t view entrees and sides all in one screen.
Can’t pay for both children at the same time.
If you forget which child you’re ordering for, it doesn’t tell you anywhere while you’re in ordering mode. So you have to go back & start over if you want to double check.
Overall, web ordering is much better. This app has a long way to go.
Can’t pay for both children at the same time.
If you forget which child you’re ordering for, it doesn’t tell you anywhere while you’re in ordering mode. So you have to go back & start over if you want to double check.
Overall, web ordering is much better. This app has a long way to go.
Show more
Good start
Just used this for the first time. It was an easier platform than the website on my phone. Two things I would change.
1. A monthly view would be nice to make sure that I am not missing a day.
2. An easy way to see the/print a monthly calendar to have handy when preparing for the school day!
1. A monthly view would be nice to make sure that I am not missing a day.
2. An easy way to see the/print a monthly calendar to have handy when preparing for the school day!
Pretty useless
All I want is to see what we’ve ordered for next month. I’ve tried clicking on everything in the app and there’s no list. How are we supposed to know in the morning whether or not to pack a lunch? Why can’t we find this most basic info in the app? I just want to print a list of the days we are buying lunch.
I understand why the developers thought an app would be a good idea, but this one wasn’t ready for release. It has no useful features and it’s just frustrating. The website is pretty bad also, but at least there you can print what you need, albeit in a pretty messy, non-optimized format.
I understand why the developers thought an app would be a good idea, but this one wasn’t ready for release. It has no useful features and it’s just frustrating. The website is pretty bad also, but at least there you can print what you need, albeit in a pretty messy, non-optimized format.
Show more
