DO NOT BUY IT IS TERRIBLE!
Says it’s too hot but I haven’t even inserted it into my RAW steak
Garbage
Terrible
Not recommended
App won’t load
Do Not Buy
Terrible App! Does Not work!!
App not working
sending it back
It works great - Swap the battery
Terrible app
App not working
Response from developer
Dear customer, We sincerely apologize for the inconvenience you have experienced while using our app due to a system upgrade. This upgrade was intended to improve system performance and user experience, but we also understand that it has caused you trouble during this process. We deeply apologize for this. We have addressed the issue urgently and restored the service to ensure that similar problems will not occur in the future. Your support is crucial to us, and we appreciate your understanding and patience. If you have any other questions or suggestions, please feel free to contact us.
Welp
Response from developer
Dear customer, We sincerely apologize for the inconvenience you have experienced while using our app due to a system upgrade. This upgrade was intended to improve system performance and user experience, but we also understand that it has caused you trouble during this process. We deeply apologize for this. We have addressed the issue urgently and restored the service to ensure that similar problems will not occur in the future. Your support is crucial to us, and we appreciate your understanding and patience. If you have any other questions or suggestions, please feel free to contact us.
Thermometer
Response from developer
Dear Customer, Thank you for your feedback, and we apologize for the inconvenience you are experiencing with the thermometer. To help resolve this issue, please try the following steps: 1. **Check the Battery:** Press the relay button. If the probe and relay lights are flashing red, it indicates low battery. Please charge them before trying again. 2. **Pair the Probe and Relay:** Place the probe on the relay, then press and hold the relay button for 3 seconds until the relay shows a blue light, indicating successful pairing. After opening the app and connecting to your phone, the relay will turn green, and you can start using it. 3. **Check Bluetooth Settings:** Ensure that Bluetooth is enabled on your device and that it is not connected to any other Bluetooth devices. 4. **Confirm Pairing Status:** If the relay continues to flash red, it means the relay is not paired with the probe and is in a disconnected state. If these steps do not resolve the issue, please contact our customer support team at [your support email], and we will be happy to assist you further. Thank you for your patience and understanding.
Bad app
Response from developer
Dear Customer, Thank you for your feedback, and we apologize for the inconvenience you have experienced while using the thermometer. To help resolve this issue, please try the following steps: 1. **Pair the Probe and Relay:** Place the probe on the relay, then press and hold the relay button for 3 seconds until the relay shows a blue light, indicating successful pairing. 2. **Scan for Devices:** When the relay shows a blue light, remove the probe from the relay and use the app's scan interface to scan for devices. Once it turns green, you can start cooking. If these steps do not resolve the issue, please contact our customer support team at [your support email], and we will be happy to assist you further. Thank you for your patience and understanding.
