Good app ….. but…
Reasonably good app. But things can be improved, such as:
- The ability to add non prescription items manually does not work (just keeps showing a spinning latency circle)
- Cannot order from a new script on the app if the last repeat has been used (so have to ring the pharmacy to order from a new script they have on file)
- Cannot amend number of days left on medications if it was never dispensed from a new pharmacy
These bugs/updates would help make it a better app.
- The ability to add non prescription items manually does not work (just keeps showing a spinning latency circle)
- Cannot order from a new script on the app if the last repeat has been used (so have to ring the pharmacy to order from a new script they have on file)
- Cannot amend number of days left on medications if it was never dispensed from a new pharmacy
These bugs/updates would help make it a better app.
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Unstable
Scrips from links do not always upload
Great service
This is a really a great app as it’s easier to order through the app instead of waiting for the medication to dispensed
You can even message the pharmacist if you have a question or wanting to get a certain product to be stocked 😃
You can even message the pharmacist if you have a question or wanting to get a certain product to be stocked 😃
Great!
It’s so easy having all this on hand to keep all my scripts on order!
Very bad app
I constantly have trouble logging in.
Asks for PIN number. When putting in pin its keeps saying wrong pin. And the app will not reset pin.
Asks for PIN number. When putting in pin its keeps saying wrong pin. And the app will not reset pin.
Difficult to use
The script repeat section UX and workflow is bad. Confusing and I am an IT Guy!
Best app for medications
Great app to store your scripts and to order direct from your pharmacy and get notified when ready to pick up. ⭐️⭐️⭐️⭐️⭐️
Disaster
The update is a disaster and I can’t understand it at all. I just want to see my meds and order them. Nothing else.
No tech support for app
Really disappointed in the absence of any tech whatsoever from the website. They just kept telling me how great the app is and I should download it. Already have the app but can’t access menu to add a new escript token because I accidentally pressed scan. Can’t get out of this mode have shut app down done a hard restart on phone and nothing changes. This is becoming an emergency i need to do something with this token i have so i can have the prescription filled! You could at least have a useless AI bot to help me
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Not always responsive
Responsiveness within the app needs to improve. I have to often wait until I get to the chemist and have my e-script QR code scanned as the app will not accept it.
Neil Wilson
Great service as I am a kidney transplant patient and rely on med advisor regularly thank you
Kind regards, Neil
Kind regards, Neil
Not worth it
Having trouble uploading and then it finally upload I can not access the prescription. I wish I never used the useless app
Excellent service
I was hesitant at first handing over all scripts for myself and my husband but the service is above and beyond what I was expecting. The chemist girls are very helpful re the app and the actual chemists are amazing. Well done.
Prescription orders
I loved this app until I went to another pharmacy and added them thinking that there app would be a completely different app as it’s a different pharmacy but no it added it to my med advisor app, now I have no access to my old pharmacy which holds all my prescriptions even though I can see all my prescriptions on my med advisor app.
I can’t order online any medication except the new prescription which is held at the new pharmacy.
I can’t order online any medication except the new prescription which is held at the new pharmacy.
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Margaret Frith
Excellent
Easy
This app has made getting scripts filled so easy. Thanks
Great App
This app allows me to manage my medications with ease. The staff are always ready with any questions I have. So much better than having my scripts in a drawer at home
I wish it worked…
I used this for years and it was OKAY but still glitchy. My pharmacist explained that there were frequent issues but I managed. A few months ago it just decided to log me out and despite repeatedly trying to get back in I wasn’t able to. It’s so inconsistent and unreliable.
Login issues
Logs out easily and can’t save details so frustrating to use
Notifications don’t work
Why can the app not send notifications to the screen like any other app. Instead you have to keep checking the app, the number of times I’ve gone to the chemist and they haven’t seen it yet either … please add pop up notifications