Poor app that does mot work
OTPs dont come
A nightmare to get your own reports
Worst app ever
Unable to switch family member profile
I am trying to switch my family member profile in a single app but it’s not working in IOS kindly check it and solve it.
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
Can’t login
Common delay of 1 hour to meet doctor even after taken proper appointment a day before.
I Vimal kumar singh son of Patient Chandrawati Devi (Patient ID- BP00112***) continuously facing this issue that doctor is not available as he didn’t have idea about his appointments with patients and the have leave chamber and he will come after an hour.
Today i have my 3rd appointment with Dr Tarique Naiyer Jamil at 12:30 and i am still waiting for him and expected time given is 2:15 PM, every time i have faced this issue.
This is unexpected from a repotted institution Medanta in this way you are also getting similar to the service of PMCH.
Looking forward for a proper reply from your side and requesting you to increase sitting capacity for patient at least as my mother is not able to find a seat.
Awful experience.
I am diabetic and only at 11.30 am I was able to eat something. Further after 3 days when I saw the blood reports most of them , Thyroid, KFT, Lipid profile and Other blood test were not having any values and it stated that sample has to be repeated.
On contacting clinic I was told reports are ok and contact lab.
Is this the way a clinic works.
Amount paid by me should be refunded as my all purpose has been defeated.
NEVER EXPECTED SUCH LACK OF PROFESSIONALISM
Not able to proceed after login
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
App not loading
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
Not able to login
Worst app
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
Very poor performance
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
Unable to proceed, it’s just processing and allowing to accept or cancel on terms and conditions
Worst app
Not compatible with IOS
Keeps on loading on terms and condition pop up
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
Pathetic
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
Horrible App ! Don’t know who created it !
The appointment got cancelled twice with no visibility of me if the payments are initiated back in my account or not.
Please get better developers who can actually do a proper job & have common sense & can build something which makes people’s life easy ! Have some empathy for the people who are booking appointments from your app as they are already spending so much on the treatment/health.
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
Not at all user friendly
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.
File upload
Response from developer
Hi, sorry for the inconvenience caused if any. Please call us at 0124-4855017 or write to us on eclinic@medanta.org with your UHID and contact number to reach you to know the issue you have faced and assist you further.


