Text messaging
Response from developer
MedXCom allows you to send secure messages to your patients, but first your patients must sign up via the MedXCom Patient portal (https://my.medx.com) and add you to their health team. We are working on a new version of MedXCom secure messaging that will make this even easier. Thank you for your feedback.
Don’t do business with them
This month they cut off our service for non-payment after over 10 years of service. When I called to remind them of their promise, they basically said the service had changed and they now needed to charge me close to $300/month. STAY AWAY!!!
Response from developer
Dear Drdave22. MedXCom fulfilled its obligation to our beta testers. We sunsetted the system you were using and replaced it with a more feature rich, robust architecture. This required a major investment on our part and increased our cost structure significantly. All we asked of our beta users was to pay a modest, discounted fee to use the new system to keep it viable and the data secure. Most of them appreciated our loyalty offer and did so gladly. Your practice received >$30,000 of service (4 on-call providers for 10 years) in return for your time as a beta tester. MedXCom invested millions of dollars to upgrade our system and provide a cutting-edge solution. Despite this expense, we continue to make our system robust and economically competitive. We are disappointed that you didn't appreciate its value.
DDS
Response from developer
Dear Me Tico 44. We don't understand this review. Can you expand on your issue?
Beware
Not ready for prime time apparently.
Response from developer
Dear delton57. Its been a long time. Please try again.
