Subscription Scam
I briefly tried this app when I was pregnant with my first around November 2024. When I saw it would be a paid subscription I canceled and deleted the app. I got an email yesterday that said I’d enrolled myself in a paid subscription for this app, even though I haven’t interacted with it for 20+ months and never agreed to a subscription. We also have never been charged a subscription for this before. Now I am trying to delete my account and the app will bug out and not allow me to finish deleting the account. Don’t waste your time.
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KSKay Sees
Profile issues
As some other reviews mentioned, there’s SO MANY profile issues and they still haven’t fixed them. I started on Meela as a doula and have received clients from the app in the past as well. I’ve also received many emails about parents seeking doulas near me. However, upon logging in recently, I noticed my profile was no longer a professional account and it reflected me as a parent. Not only that but my name, email, and phone numbers were changed to random letters and numbers and I could not get it fixed. When I emailed support about my issues I was originally blown off, then I got annoying about it. I reached back out today (almost a month later than my original inquiry) to check back in and they tried to gaslight me into thinking I signed up for a parent account, and then told me they have “no way” to convert my account to a professional account… which is odd considering it was a professional account to begin with. We chalked it up to being a glitch but at the end of it all, my profile needed completely deleted and I had to make a new professional account. Then after they deleted my account and notified me, they made sure they said, “we deleted the parent account you created, here’s how to create a pro account” as if I had ever made my profile a parent profile to begin with. Customer service seems pretty professional but IT needs A LOT of work. It’s not fair to any pros to have to go through this headache and then be gaslit.
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HHerring07
MUCH BETTER support than in the past
I have used Meela for a while and i wanted to leave a review to show some support for the better support they’ve put in place. In the past it was quite bad but i recently had an issue and they were super fast to respond and helpful. Im glad they have invested in support.
Overall its such a great tool for doulas and parents alike. Im rooting for their success
Overall its such a great tool for doulas and parents alike. Im rooting for their success
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JJulessss91
Good tool if you stick with it but needs work
I am a doula and at first I wasn’t getting much business through it but I stayed on for a while, converted to a free account, and then recently converted back to a paid account. Now, I am regularly find a few clients through Meela. I think they fixed a number of issues. I get the sense that they should charge more to offer better service rather than charge so little it makes them slow to improve features. It’s such a perfect concept and it works but it could be so much better. I’m gonnna stick with it because the ROI for me is still very good all things considered.
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HHmnahm
Not popular enough
Could be good. Not much action in my area yet
AAbaJoy
