How do you even log in?
The instructions were very hard to find and cryptic and there are no login details provided with the device so I was not able to set it up.
Terrible website and operating system too
Can’t let anyone in
Response from developer
Hello, We are really upset that you are dissatisfied with the app. We will transmit your request to our RD department. Can you tell us if you are running the latest update. If you need further assistance you can contact us to technicalsupport@fermax.com with this number #146472 and we will be pleased to help you. Kind regards.
Not working
App no longer works after latest update
Response from developer
Hello, We are really upset that you are dissatisfied with the app. We recommend you to update to the last version. In case you need further assistance you can write to us to technicalsupport@fermax.com with the number #132652 and we will be pleased to help you.
Broken
Response from developer
Hello, We are really upset that you are dissatisfied with the app. We will transmit your request to our department and we are working hard to restablish all the services again. In case you need further assistance please write us to technicalsuppor@fermax.com with the number #132576 and we will be pleased to help you. Thanks for your time.
Extremely poor app
Worst User Interface
Response from developer
Hello, thank you for your comments. We will take them into consideration. Best regards.
