MembersFirst Credit Union GA User Reviews

MembersFirst Credit Union GA
MembersFirst Credit Union GA
MembersFirst Credit Union of Georgia

Customer Experience

Positive experience33.3% of reviews
Neutral12.5% of reviews
Negative experience54.2% of reviews

~ Based on 24 written reviews from the US App Store.

Is MembersFirst Credit Union GA Safe?

MembersFirst Credit Union GA has mixed safety signals based on user ratings. AppsHunter Safety Score for MembersFirst Credit Union GA is 60/100.

This assessment is based on 35 user ratings, with an App Store average of 2.7/5.

Safety Analysis

37.1% of ratings point to a safe experience
5.7% of ratings suggest some concerns
57.1% of ratings point to a risky experience

~ Based on 35 App Store ratings for MembersFirst Credit Union GA.

Is MembersFirst Credit Union GA Legit?

MembersFirst Credit Union GA appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MembersFirst Credit Union GA is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It won’t let me login

I’ve never been able to use the app because it doesn’t work

Mobile banking has changed without no update

I have been logged into my account for hours trying to make my mobile bank credit card payment since yesterday. I don’t know what has changed but I wish they would have gave us the heads on the new updates. I hope when I reach out to them tomorrow morning they won’t penalize me for making a late payment.
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Transfer fund

I made a transfer of 150 and that money is gone there is an issue on members first end

Face ID

Face ID option is now gone (terrible decision, slows things down by a ton) and it's always down or something

Can’t login at night

I’m shopping online but it won’t let me login because it keeps saying data base unavailable so then I go to there website to try to login and it says the same thing this isn’t the first time it happened and I’m sick of it I should be able to login to my bank at anytime

Unable to reset my password

Unable to reset my password and it doesn’t have the Face ID option. Please fix!!!

Always crashing/Frustrated

I hardly use the app but when I do need it I’m always receiving an error message. Went into the branch to inquire no one knows anything about the app or how to help. People this is 2023!! If we are to use you as a primary finance institution the app needs to work. Please look into fixing this issue.
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Poorly designed

This app is not clear or helpful with managing accounts. Very displeased. Only good for checking your balance.

Great app

Wonderful to see the account and the ability to transfer funds. Unfortunately does not work with Touch ID and Apple Pay.

Zelle

You all need to activate Zelle

Great to check balances, mobile deposit updates are terrible.

Great for balance checks, transfers, and mobile banking. The updates for mobile deposit make it impossible for me to make deposits from my device. It’s so frustrating that I cannot use that feature.

So Easy🤩

So simple to use. Best credit union.

Horrible!

Never lets me log in. Always crashing. Not nearly as up to date as other credit unions/banks. Highly disappointed. Would not recommend MFCU.

Authentication Each Time with Touch ID?

I thought the point of Touch ID was so you do not have to enter your password each time. With the latest update, I am required to enter my authentication phrase every time I open the app. May as well use my PC or laptop to do online banking. Please fix this. The app WAS awesome and five stars.

Better , but

Finally got fingerprint log on but you still have an extra step before you can use it.

Easy Easy

Great tool and on par with the big brand banks

Bill pay problems

Online bill pay feature still doesn't allow us to select a current date for payment. Only allows a date weeks in the future-useless! Please fix!!!

Annoying

I am constantly having to register my phone every time I close the app and revisit it. It's a huge pain to have to either wait for an email or go to a computer just to check things from my account. Super annoying! Please fix as soon as possible

Decent app

Overall app is nice, but it needs the ability to save your username like every other banking app has.

Additionally, the ability to see your credit cards would be nice, but that may be a bank setup issue and not the app developers fault.

🙌UPDATE 100%

This update was much needed. Sharp look, PC device activation, advanced email settings. Members 1st is getting on top of their game. Keep it up.