Grill great, App, not so much
Love the grill. App will eventually provision and connect to iPhone. Connection to WiFi network remains strong on next use, but WON’T SYNC TO PHONE!
Have deleted & re-provisioned grill multiple times, same problem.
It’s been several years-no one can fix this issue??
Have deleted & re-provisioned grill multiple times, same problem.
It’s been several years-no one can fix this issue??
Don’t Buy Memphis
If they can get an app to work in this day and age they are falling behind
Dan
This app is absolutely horrible. Locks up and can not provision or connect my grill to WiFi.
Worthless
Doesn’t work
New app update…same old issues
Have a Memphis Elite Built-In ITC3 and I have no problem actually provisioning the grill. However, I’m STILL unable to actually add the grill to my account. Instead of the previous “unknown error” mentioned in other reviews, now I keep getting “invalid grill nickname please try again”. This app is the most useless and infuriating thing I’ve ever dealt with.
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Terrible App hasn’t been updated in 9months
Spent 5k on a Memphis pro and I cant use the app all it does is provision the grill then you can never add the grill it says unknown error every time
Worthless
Same problem. Can’t log in.
Cannot even login to app
Before purchasing my Memphis Grill Pro, I read how bad the app was but thought folks were exaggerating. Nope! I can’t even get logged in which is needed to connect to WiFi to install latest upgrades to the grill. I’ve tried reset password numerous times and it takes the password, spins a bit and never gets past login screen. I’ve uninstalled it and rebooted my iPhone. Nothing helps. So…Report to Developer, but that takes you too an oops can’t be found page. Seriously?! Had the grill not been installed in a custom kitchen, I would rip it out and go with another brand. Ridiculous!
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Garbage
I can’t get my grill to add. I can provision and join the network but can’t add to the app. I get the ever helpful unknown error occurred. Love the grill but app is junk
App is garbage
Still cannot setup a new account. Have deleted and reinstalled multiple times and still does not allow you to login.
Zero stars
I would give zero stars if that was an option. App literally does not work beyond the log in screen. Useless.
Ditto
What everyone else said…
Crap
I’ve been in the software business for 25 years. This may be one of the top five worst digital interfaces I’ve ever worked with. After ten tries, after Wi-Fi connectivity, it will not accept its own assigned Grill Name…”null”. So, after an hour of trying, I will just use my third party thermometer system (FireBoard).
I couldn’t help but notice there’s not one positive comment on these reviews. If you ran a business, would you do something different? I think so!
I couldn’t help but notice there’s not one positive comment on these reviews. If you ran a business, would you do something different? I think so!
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Good grill but everything Wi-Fi & App Related is Terrible
The grill itself is pretty awesome but the app is difficult to connect, Wi-Fi set-up and connection is an ongoing and reoccurring problem and nothing is intuitive. To make matters worse, Memphis’s support is not available after regular work hours or weekends when it’s most needed. It’s a shame that such a great grill is overshadowed by the worst, most unreliable and in-intuitive apps I’ve ever experienced. C’mon Memphis, you can do better.
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Beyond Disappointed
The app is absolutely pathetic. How do develop a $4000+ grill and totally and completely screw up the app. This has obviously been a problem for a long time considering the extra instructions for Apple Apps in the box and admission that this is a known issue. If they knew about it and put special instructions that are equally pathetic by the way, why didn’t they fix it before they shipped it. Hopefully my first barbecue, if it ever works, displaces the initial bad taste I have in my mouth regarding Memphis Grills. My advice to iPhone users, verify they’ve fixed this before buying it or I guess switch to an Android.
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Needs upgrade!
I am disappointed in this app. You are only able to monitor grill temp and meat probe temps. It does not allow you to control any part of grill from app. Memphis please fix this! Please allow control over grill from app!
Horrible App
You have no control from the app. Why even produce something this horrible? No value add for a grill you spend $6+K for.
Terrible App
It worked exactly once. After that , I could not get any reading from my smoker . That makes it effectively useless . How can Memphis be ok putting out such a terrible product .
Just terrible for such an expensive grill
Had earlier Memphis grill and upgraded to newest with wi-fi. This app is terrible to get grill set up and as other reviewers mention all you can do is monitor the grill. You cannot adjust it. For a grill that costs as much as these do this is ridiculous.
Just terrible
Really bad user experience…very frustrating. Setup is buggy and functionality limited.
