Worked as intended
Response from developer
Thank you, this is a genuinely helpful review. You're spot on: keeping the phone awake during a big transfer is the trick, and we're working to make that smoother so you don't have to change your settings. Glad the step-by-step flow worked for you! – Dave, Memport Support
dosent work
Doesn’t work
Good once I got figured out bug
Response from developer
Thank you, and thank you double for documenting the Photos Full Access bug, you're exactly right, and we're making the app guide people to that setting so nobody else gets stuck. 1,447 of 1,448 is a great haul! – Dave, Memport Support
App crashes and unable to contact support
Need to fix import photos.
Response from developer
Fair point. You're not limited to a single download, the app can re-run and continue saves, and Restore Purchase brings your unlock to a new device without paying again. If those options aren't showing for you, email support@memport.app and I'll walk you through getting your memories onto your other devices. – Dave, Memport Support
it’s great! just one major issue (for me)
Response from developer
Love that you got memories back to 2014! The upside-down video overlays are a real, known issue we're actively working on, so thank you for flagging it so clearly. If you email support@memport.app I'll let you know the moment that fix lands. Really glad the rest worked for you. – Dave, Memport Support
Don't waste your money
Response from developer
Sorry the dates didn't carry over, that's the whole point of the app, so I completely get the frustration. Photo date handling has been overhauled since and memories now land on their real capture day. The current version is free to try again. If dates still come through wrong, email support@memport.app with an example and I'll fix it with you. – Dave, Memport Support
Amazing!
Thanks for helping save memories
Response from developer
Five years of memories saved, that's exactly what we're here for, thank you. The upside-down captions are a known issue we're working on, so you're not imagining it. Email support@memport.app if you'd like a heads-up when the fix ships. Glad you could finally leave that app behind! – Dave, Memport Support
It’s not working!!!!!
Response from developer
Sorry it stalled on the download screen. Nine times out of ten this is the Photos permission: if the app only has limited photo access, the download never starts. Go to iPhone Settings → Memport → Photos and choose Full Access, then try again. We're also making the app catch this for you. Still stuck? Email support@memport.app and I'll help. – Dave, Memport Support
Job well done, very grateful!
It took two imports and 3 downloads tries to get 97% of the items. The first attempt only downloaded about 1/3 of the items before it stopped. I forgot about it and the original link expired. I requested a new link, imported the data, it somewhat recognized what was already download and what wasn't. The numbers at the top said 0 imported, but I saw the memories under the Saved tab and the Not Saved tab. It only gave me the option to download everything. I imported a second time. It imported, but it stopped at the same spot it did the first time. This could be something in the export file. This time I made sure to restart the download to continue with the remain 3k items before the link expired. This did result in a ton of duplicates in the photons app, but not a big deal as it’s very easy to clean up with native photos dedup.
The duplicate photos had different timestamp on the photo. They were a few hours off of each other and slightly off from the snap memories, the date matched though. The total number saved the Memport albums and Snapchat (after dedup) is 142 off. 97% isn’t perfect but it’s a win in my book.
Thank you developer!!
Response from developer
What a review, thank you for the detail and the patience through those retries. You hit our continuation-import bug dead on, and resuming a partly-done import (without the duplicate mess) is exactly what we've been fixing. A decade and 17GB rescued is a real win. If you ever want a cleaner re-run, email support@memport.app. – Dave, Memport Support
Works for the most part
Response from developer
Thank you! Getting 11,000 back is a great result, and I hear you on the ~400 gap, that's usually a mix of expired or unsupported items plus first-occurrence dedup. If you'd like, email support@memport.app and I'll help you track down the missing ones. – Dave, Memport Support
Saved all my Snapchat memories with ease!
Response from developer
Thank you! Making a complicated process easy is the whole goal, so glad it delivered for you. – Dave, Memport Support
Will review again once features are completely fixed.
Response from developer
You pinpointed the exact bug: photos were missing the capture date while videos kept it. That has been fixed, photos now carry their real date like videos do. The current version is free to try again. If any picture still comes through without its date, email support@memport.app with an example and I'll dig in. Thanks for the fair, specific review. – Dave, Memport Support
THANK YOU
Response from developer
🙏 Thank you! – Dave, Memport Support