Beware! Refuse to cancel my membership
Mentorcam has ignored many request to cancel our membership. I’ve had to ask my bank to issue charge backs and the continue to still charge our corporate cc. They keep asking me to get on a call with them ( which I have and they keep trying to upsell me or offer me a discount on our current package) At this point it’s pretty much theft.
+ Horrible customer service, unresponsive for weeks at a time.
+ Horrible customer service, unresponsive for weeks at a time.
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Response from developer
MNA1986, You refund was issued. Sorry for the miscommunication.
Best app for entrepreneurs
Got access to previously inaccessible people. Huge benefit. Customized options. Tons of mentors. Much better than Twitter or Reddit and gave me clear actionable feedback on how to build my business. It’s like Twitter on steroids.
Pretty incredible
As a startup I’m careful about how I spend my money. I feel like I got 10x my value back. There are many talented people on here. The mentor I wanted to chat with was on vacation and he still took my call. So much respect! Be prepared with questions that are specific for your mentor and you’ll have a great chat!
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This is going to be huge.
Mentorcam is such a seemless way to talk to people you want quick advice from it’s insane. Expect this to be big.
Response from developer
We love your support, John. Thank you for being a user with us.
Bad Response/Support
I get the experts are busy, but when it says receive a response in 24 hours that’s what I expect. It’s been 3 days and I still haven’t received a response after paying for an expert. I emailed Mentorcam’s support team and no reply either. I will most likely be refunding my purchase and deleting this app.
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