Mercari Japan User Reviews

Customer Experience

Positive experience14.6% of reviews
Neutral0.0% of reviews
Negative experience85.4% of reviews

~ Based on 48 written reviews from the US App Store.

Is Mercari Japan Safe?

Mercari Japan: Anime Shopping has mixed safety signals based on user ratings. AppsHunter Safety Score for Mercari Japan is 52/100.

This assessment is based on 100 user ratings, with an App Store average of 2.4/5.

Safety Analysis

34.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
66.0% of ratings point to a risky experience

~ Based on 100 App Store ratings for Mercari Japan.

Is Mercari Japan Legit?

Mercari Japan: Anime Shopping appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Mercari Japan is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The reviewers see stupid

Genuinely I read the reviews and that’s why I didn’t get it, but then I folded and I read the disclaimer when logging in and my god it says right there that your account for the OG Mercari app will not work. This app is great and works great, the reviewers are dumb af and you just need to make a new account.
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takes my money but won’t show item

i’ve bought the same item twice now with the same problem both times. as soon as i purchase the item all of a sudden it says “could not retrieve” on the listing and order date. despite this, it still charges me the money but won’t show up in my order history in the app. DO NOT BUY FROM HERE!!!!🫩

overpriced

the shipping charges are ridiculously expensive, and for some reason the price goes up every time you select something in your cart. the prices they show u aren’t real, and it’s cheaper if you purchase somewhere else

Great Alternative to Using a Proxy (needs a bit more refinement).

The app is intuitive and makes purchasing items from Japan surprisingly straightforward. My only real complaint is that the search filters can be unreliable. Occasionally, applying filters causes the results to stall, forcing you to refresh the page before they load properly. Aside from that minor frustration, my overall experience has been very positive. I still prefer using a proxy service when buying from Japan, but for anyone looking for a simpler, more direct option, this app is an excellent alternative.
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Ehhh

They have a lot of cool stuff but i can’t even log in idk why

Horrible login

I’ve tried every way possible I had to use a safari to copy my text to log in because the keyboard doesn’t appear? I’m in USA btw and I’ve been having horrible issues with this app I cannot log in or make any purchases I’ve been sent 8 emails to verify and it literally doesn’t even work? Please fix this issue. This app has potential it just has awful service
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can’t even sign in

it makes me go through a whole circle of entering a verification code and never letting me sign in

It wouldn’t let me login

Let’s me login when using a laptop or browser tab but it’s giving me a hard time login into the app!

Cant even get past log in page

Doesn’t work at all. Tried to log in ever since it first came out, thought it was a bug so i let it slide. Came back weeks later same issue. What’s the point of the app if you can’t even log in.

This is not real Mercari!

Too expensive on this damn app

Only Japan card only

Payment won’t work unless you have card distributed through Japan. It work if you have a card outside of their country.

Login issues

I can’t login. I’m in an endless loop of trying to verify my email address. Because of that, I am unable to buy anything or even save anything. Sad day.

Easy to use and buy stuff

The app was easy to use and buy from, the only issue worth noting is that the search feature could use some revamping to make looking for items similar to your search easier rather than having to provide exact titles

ANNOYING

It doesn’t let me log in and I can’t purchase anything without an account. What’s even the point? Another thing is that even after I filter it out it still shows the items that are sold…

???

Cannot log in

pretty good ! ♡

I honestly really love this app! I've bought 2 things so far and they've come in about 2 weeks time and packaged nicely. However, it still does have it's problems or new things to navigate unlike regular mercari. I sometimes struggle to search things up (I'm assuming because of how they translate in to Japanese) and shipping was a little confusing to me and didn't update when it should have. For example, I've gotten both of my packages but it only says one has been delivered and hasn't updated since. Overall, I think the app just needs to be worked on and updated some more. Would recommend! ♡
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Mercari… this was rude

Won’t let you me purchase anything. I’ve used multiple different cards and it’s literally set up to be impossible according to my bank, to be able to order from Mercari Japan. So, you get to look at the rather small selection and if you did get dragged in and see something you want, there’s nothing you can do. Do better
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Login Issue

I already have an account on my laptop, so I thought it would work on my phone. Unfortunately, because I live in the USA, it wouldn’t let me login. I really thought it would work because the website works perfectly on my laptop. I guess I’ll just stick to buying stuff from Mercari Japan on my laptop.
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Email loop

Wont let me login so i cant even purchase anything, very annoying

The WORST app ever!!!

I purchased something that was almost $400 and during checkout, the app timed out and still charged my card even though the order didn’t go through! Now I have to wait a week before calling my bank to cancel the transaction. Not to mention I used a coupon that I can’t even use anymore because by then it’ll be expired. HORRIBLE APP!!
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