Mercedes User Reviews

Customer Experience

Positive experience59.0% of reviews
Neutral12.6% of reviews
Negative experience28.4% of reviews

~ Based on 222 written reviews from the US App Store.

Is Mercedes Safe?

Mercedes-Benz appears safe based on user ratings. AppsHunter Safety Score for Mercedes is 95/100.

This assessment is based on 85,404 user ratings, with an App Store average of 4.8/5.

Is Mercedes Legit?

Mercedes-Benz appears to be a legitimate app. AppsHunter Legitimacy Score for Mercedes is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mercedes

Nice app. Easy to access and lock my car, check status, etc.

Really useful App

This App really helps with management of a Mercedes EV in monitoring and managing the battery and energy use during trips. Great also for finding charging stations - and for preparing the battery for faster charging. Also great for monitoring the car status. I love being able to pre-condition the car, esp on colder mornings.
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Charge Sheduling Basic Need

It is a shame that a basic functionality like charge scheduling is not available

App not working

The app doesn’t actually tell you if it’s locked/unlocked charged/uncharged etc

حلب سوريا

شكرا لكم جميعا على هذا البرنامج الرائع

The new Donkey of Jesus Christ

Fantastic vehicle with immense features

Navigation camera notification

Is there a way one can be notified of speed camera’s in the navigation system. It is very good but does not notify me of speed cameras

They don’t answer their emails or chat in the app.

My pre climate stopped working - so couldn’t cool the van down before getting to it in the morning. Asked the dealer, who said contact them via the app. Tried twice, shows as sent in the app, but they ignore it …..

Simply the best!!!

It’s nice & simple and of course it’s the best’ Mercedes 🤷🏼

worst app in history, just like the merc car system aswell

Such a bad app so confusing cant find the right options very bad ux, owned many car apps and this has to be the worst. U guys need to copy teslas super easy interface. Paused charging cant evem start the charging up again.

The Best

Great

App keeps changing charging times!!

Doesn’t matter how many times I set the charging interruptions they keep resetting themselves to 12am - 12am 😡

Not good

This app does not work! It won’t even allow me to log into it… just throws an error that no one seems to be able to resolve.

Shameless Mercedes

Spend £80k on a car and then you have to pay £45 a year to be able to access and control it remotely. Shameless beggars

Great app - reliable

This MB app feels really high quality in terms of design and options - feels as good as banking app and for something so important that is a great strength.

Very good app

Very good app in overall ..

App keeps crashing on T&Cs

App won’t let me tick t&cs

Great

Great

Pretty poor

Having moved from BMW app this is pretty poor. Functionality is limited and the trip mpg etc functions are useless.

Unable to stay or log in

Downloaded this to use with my car, o have no success in being able to login from my iPhone, and when I do it normally kicks you out in a few minutes. Highly frustrating app to use.