Mercury Marine User Reviews

Customer Experience

Positive experience11.1% of reviews
Neutral3.7% of reviews
Negative experience85.2% of reviews

~ Based on 27 written reviews from the US App Store.

Is Mercury Marine Safe?

Not enough ratings yet to assess Mercury Marine.

Is Mercury Marine Legit?

Mercury Marine appears to be a legitimate app. AppsHunter Legitimacy Score for Mercury Marine is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Reviews are misleading

Ignore all of the cry baby reviews. Once I downloaded this app, as it is the newer app than Vessel View(never worked), I was very happy because it does exactly what it is supposed to do.

Thanks Mercury!

Slow app

The other app loads faster and has more features. This app is severely lacking and slow and doesn’t show correct fuel level. It only shows by fuel consumed and won’t let you click on the level sensors. What’s the point of having a digital app to only monitor the RPM and MPH. So much potential this could be, but totally wasted.
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Works fine

Idk what people are talking about it works fine and it’s cool you can read faults on your phone since it cost a lot of time and money to take it to get codes read

3.0 MPI expensive volt meter.

I’ve installed this onto a 2011 3.0 MPI and it does virtually nothing. Tells me hours on the engine, revs, engine temp and volts. That’s all. No code reading or alerts, just everything my dash already says except volts. Hopefully this can be updated because for a mercruiser 3.0 MPI it’s not worth it at all. The dealer saw it today and found the same result, it literally has a weather app no better than any other, charts that do what???? And a compass no better than an iPhone already has. Lots of mercury advertising. God for that, nothing else. Create an update please so this does everything as advertised. For my engine it’s a massive rip off.
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Good idea, but VVM is better

I’ve been using VesselView Mobile (VVM) for a few years and love it. I’d like to use this new app, but it doesn’t rotate to landscape view and it will only display engine data for one engine at a time. I like the side-by-side display of VVM, but this app doesn’t have it. If these two things could be fixed, it would be a great app.
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Lacking

Takes forever to load. Only 3 parameters viewable and one is fuel, so basically you get 2 of your choice. Vessel View was so much better. That’s progress. Meh.

This app is so trash

Can’t even connect to the Bluetooth on my device

Won’t even open, let alone work properly.

Seriously, what the heck?
How do I go about getting my money back. What’s the point if the app won’t even open? How long do I have to put up with this?This is literally a rip off.

Surprisingly bad

I haven’t had the boat on the water yet but the inability to configure the screen to show the parameters you want is ridiculous. Speedometer and tach take up a huge part of the screen and are the only two things I definitely don’t want to see as I have dedicated gauges for those. As other users have said it’s extremely slow and requires a separate configuration app to set up. Looking forward to future releases as it can only get better from here.
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Response from developer

Sorry to see that you are having an issue using viewing additional engine data. While connected to the SmartCraft Connect module, on the Live Data page with the Speedometer, you can tap on the two lower data panels to view more data parameters. While on that more data screen, you can tap on the cog button in the upper right of the screen to choose from a list of additional data parameters that you would like to view. The separate configuration app is not necessary to use SmartCraft Connect with the Mercury Mobile app in most cases. We appreciate your feedback and will keep it in mind for future updates. Please reach out to us at support.vvm@mercmarine.com or from within the Mercury Marine app ("More" tab --> Help & Feedback --> Send Feedback) and we can assist you with any other questions you have.

Won’t even open, let alone work properly.

Seriously, what the heck?

Mercury 250 XS

This app is the worse one ever used.

Horrible

If zero stars was a option is what it would get. I’m glad I spent the money on this for the app to not work at all. THANKS!!!

Junk

After spending $200 on a module that I connected to my outboard motor, I found the only way I can see my engine hours is to use this app. But this app can’t see the new module. It say it can receive Bluetooth or enter the outboard engine serial number. But neither work. Complete junk from Mercury Marine, module and app!
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This App Lacks!

The app is terribly, terribly SLOW, and often DISCONNECTS from my iPhone 14 Pro Max, but it does stay connected to an older iPhone 6s Plus.
It’s very difficult to SUBTRACT fuel. The only work-around is to go into notepad and type in a negative value, copy, and paste, save.
It brings up the iPhone maps, which is NOT waterway friendly, with no option to select a different app.
I subscribe to Garmin Boating (Previously Navionics) and would be great if I could select that app as default.
The CHECKLIST is a great idea, but you can’t reorder the items or delete a specific item once it’s added. You have to delete the entire checklist and start over!
Someone needs to be FIRED for creating such a useless app!
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Loads slow & connects slow

Very useful app but launching the app takes way too much time. What is the app doing going through files, pics, text messages and emails on our phones or something? When it finally loads app up then you still have to connect it to the outboard…. More prolonged waiting.

App doesn’t work

Two months later still can’t get app to work called Apple it’s not the phone. Called mercury they can’t get it to work. Need a refund app is trash. Wasted money.

Could be good

When connected has all of the pertinent information needed. However it takes forever to load and does not stay connected. It will be nice if Mercury would fix this.

Decent Once It Loads

The time it takes for this app to load is an order of magnitude greater than any other app on my phone. That is the primary reason for my rating. I have the app primarily to see codes when present and to have the ability for my dealer to see my codes. I haven’t had a chance to try that out yet.

Merc app

The smartcraft paired with the mercury app is made to look so simple and easy. I would never recommend this product, way to much involved and does not work as they would have you think

Won’t connect. Old vesselview app connects but has a glitch. This app just won’t connect

Mmmmmm