Schön, aber
Man kommt bis zu einem gewissen Level gut weiter. Danach geht nichts mehr. Man braucht Monate, um genug Energie zu bekommen, um das nächste Stück Land frei zu schalten. Die Minen für neue Stücke sind teils erst erreichbar, wenn man schon längst keine Abbaumöglichkeiten mehr hat. So macht das keinen Spaß
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Response from developer
Lieber Freund, wir leiten dein Feedback zum Spielerlebnis an das Team weiter und werden das Spiel auch in Zukunft optimieren und aktualisieren. Wir hoffen, dass du uns eine höhere Bewertung gibst.
イベントアイテムカウントされない
現在開催中のイベント考古学のアイテムを作っても全くカウントされません。
前回のイベントでもカウントされず何かの不具合かと思いスルーしましたが、今回もカウントされていないためゲーム内の問い合わせに問い合わせしましたがダメでした。
どこに問い合わせたらいいのでしょう。
7／15追記
問い合わせから２ヶ月以上経っても、あちらからはなんの音沙汰もありません。
6月のはじめにどうなっているかをお聞きしましたが『只今調べていますのでお待ちください。後日、進捗状況をお知らせします』と言われました。2度目の問い合わせから１ヶ月以上経ちましたが、全く連絡がありません。
前回のイベントでもカウントされず何かの不具合かと思いスルーしましたが、今回もカウントされていないためゲーム内の問い合わせに問い合わせしましたがダメでした。
どこに問い合わせたらいいのでしょう。
7／15追記
問い合わせから２ヶ月以上経っても、あちらからはなんの音沙汰もありません。
6月のはじめにどうなっているかをお聞きしましたが『只今調べていますのでお待ちください。後日、進捗状況をお知らせします』と言われました。2度目の問い合わせから１ヶ月以上経ちましたが、全く連絡がありません。
Response from developer
こんにちは、友よ。ご報告いただいた問題は、弊社の技術スタッフが調査中です。しばらくお待ちください。また、ゲーム内の設定画面から問題に関する追加情報をご提供いただければ、問題解決に役立てさせていただきます。ご協力ありがとうございます。
Games
Here’s a question for you guys… do you want your players actually to play the game or do you just wanna continue to play the game and tell us all what to do with the entire. because when the player downloads the game, the player actually would like to play the game and not be babysat the entire game do not come back at me and tell me that you don’t tell us how to play the entire game because you do I’m at level 3I’m still being told how to play the game. you just completely ruined it for the players when you just play it for us back off at level two and let the players figure it out from themselves. We don’t need your help.
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Funktioniert nicht
Funktioniert nicht mehr, bleibt beim schwarzen Bildschirm. Schade, hab es gerne gespielt.
Response from developer
Hallo! Was können wir tun, um eine bessere Bewertung von Ihnen zu erhalten? Wenn Sie Fragen zum Spiel haben, kontaktieren Sie uns bitte über die Einstellungstaste im Spiel oder per E-Mail an mergelegends@outlook.com – wir werden unser Bestes tun, um das Problem für Sie zu lösen!
게임이 렉 걸리네요
용암섬에서 위치가 있음에도 위치부족으로 뜨는데 문의할 곳도 없고 이유를 모르겠어요
Response from developer
고객님, 불편을 드려 죄송합니다. 게임 내에서 저희에게 연락 주시고, 문제가 발생한 시점과 문제 상황을 담은 영상을 보내주시면 감사하겠습니다. 최선을 다해 도와드리겠습니다. 더 높은 평점을 주시면 더욱 감사하겠습니다.
Верните наигранные уровни!
Игра стала работать, но с первого уровня. Вы че там совсем уже? Все уровни слетели!
Response from developer
Дорогой друг, приносим свои извинения за возникшую проблему. Пожалуйста, свяжитесь с нами через игру и сообщите, когда именно возникла проблема, а также приложите видеозапись с её демонстрацией. Мы сделаем всё возможное, чтобы помочь вам, и надеемся на вашу более высокую оценку.
Pop ups anyone.
Waaaay too many pop ups asking to part with your money. Makes the game annoying. Hate greedy developers. Deleted.
Worst game I have ever played!
Worst game I have ever played! Don't waste time on this app, and definitely don't spend money on this app. It is quite the rip off. Contacting support is no help. They will "Dear Friend" you out the wazoo but they won't correct or help you with anything. The game is very inconsistent. It never saves your last steps on exit no matter what steps you take to exit the game, so the last several steps (and they may have been critical ones) are lost.
Today, I logged out with approximately 700 stamina and had just opened 6-7 "free" chests I had been saving to have several like items to merge. I left the items out on the board to come back and merge later when it was time for castle refreshes. Guess what? I had ONLY 200 stamina and the items from the chests were GONE. Not to mention the stinking excessive amount of as well as extra long length of the ads! I understand the need for ads to keep the free version of the game free, but ads that are well over 60 seconds?? Seriously?? The majority of the ads I have watched lately are 90, 100, 110 and 120 seconds long!! I would say about 85-95% of the ads I have watched lately are well over 60 seconds. It's unreasonable even for free.
That's it. The last straws. I'm done with this game.
Today, I logged out with approximately 700 stamina and had just opened 6-7 "free" chests I had been saving to have several like items to merge. I left the items out on the board to come back and merge later when it was time for castle refreshes. Guess what? I had ONLY 200 stamina and the items from the chests were GONE. Not to mention the stinking excessive amount of as well as extra long length of the ads! I understand the need for ads to keep the free version of the game free, but ads that are well over 60 seconds?? Seriously?? The majority of the ads I have watched lately are 90, 100, 110 and 120 seconds long!! I would say about 85-95% of the ads I have watched lately are well over 60 seconds. It's unreasonable even for free.
That's it. The last straws. I'm done with this game.
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Too many lengthy ads
I actually love the game but the sheer amount and length of ads is off putting. At least 30% of the time spent playing this game is watching ads where a great deal of them have no way to silence them. I won’t have this game downloaded long.
Gone
Was really loving it but after having spent a significant amount of money my progress got completely reset and I can’t get it back
4 Stars, All the Way
Very fun game, but the storyline is a little bit difficult to follow. Game also has good graphics, and is entertaining to watch.
Great game! Amazing customer support
I absolutely love this game, it’s probably my favorite at the moment! The only feedback I have is making the save progress every minute instead of 5 because I am not bad with technology but it had me to confused. Support answered that there’s an exit/ save progress button, it simply says “quit” that should be reworded because it makes me fear I’ll delete all of my progress when it says are you sure you want to quit the game?! lol I doubt everyone would know to click that before leaving a game because other games just auto save and that’s what we’re used to! They may lose customers this way
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Lost progress
I absolutely Love this game, but unfortunately, every time I leave and come back my recent progress is lost. Which really stinks because I’ll watch an ad or work hard on something , start hours long builds to return to, and then it’s gone when I get back waste of time and effort. I’ve tried so many different tricks but it’s been like this for months. They replied to my last review saying save progress before leaving but there is no button to do so. Is it the “quit button” that should be reworded because it makes me fear I’ll delete all of my progress hitting “quit”
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Response from developer
Dear friend, we apologize for this issue. To better resolve your problem, please contact us via the settings button and send a screenshot or screen recording. Also, please remember to save your progress before exiting the game. Thank you.
Constant lost progress
I absolutely Love this game, but unfortunately, every time I leave and come back my recent progress is lost. Which really stinks because I’ll watch an ad or work hard on something and then it’s gone when I get back waste of time and effort
Response from developer
Dear friend, we apologize for this issue. To better resolve your problem, please contact us via the settings button and send a screenshot or screen recording. Also, please remember to save your progress before exiting the game. Thank you.
Subscription issue
I paid for 30 days of no ads and the first month was great but second month I paid but still having to watch ads. Tried leaving a message on “contact us” but still waiting for a reply. Going to cancel subscription if don’t hear back soon. 🙁
Worst game I have ever played!
Worst game I have ever played! Don't waste time on this app, and definitely don't spend money on this app. It is quite the rip off. Contacting support is no help. They will "Dear Friend" you out the wazoo but they won't correct or help you with anything. The game is very inconsistent. It never saves your last steps on exit no matter what steps you take to exit the game, so the last several steps (and they may have been critical ones) are lost.
Today, I logged out with approximately 700 stamina and had just opened 6-7 "free" chests I had been saving to have several like items to merge. I left the items out on the board to come back and merge later when it was time for castle refreshes. Guess what? I had ONLY 200 stamina and the items from the chests were GONE. Not to mention the stinking excessive amount of as well as extra long length of the ads! I understand the need for ads to keep the free version of the game free, but ads that are well over 60 seconds?? Seriously?? The majority of the ads I have watched lately are 90, 100, 110 and 120 seconds long!! I would say about 85-95% of the ads I have watched lately are well over 60 seconds. It's unreasonable even for free.
That's it. The last straws. I'm done with this game.
Today, I logged out with approximately 700 stamina and had just opened 6-7 "free" chests I had been saving to have several like items to merge. I left the items out on the board to come back and merge later when it was time for castle refreshes. Guess what? I had ONLY 200 stamina and the items from the chests were GONE. Not to mention the stinking excessive amount of as well as extra long length of the ads! I understand the need for ads to keep the free version of the game free, but ads that are well over 60 seconds?? Seriously?? The majority of the ads I have watched lately are 90, 100, 110 and 120 seconds long!! I would say about 85-95% of the ads I have watched lately are well over 60 seconds. It's unreasonable even for free.
That's it. The last straws. I'm done with this game.
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Forced Tutorials are BAD
You don’t get to play, the developers only want to watch THEMSELVES play. I contacted them for help, just “sorry you’re frustrated,” as the reply. Deleted the game.
Good game
I like the game but a pop up saying archive system upgrade. It seems to take so long to sync when you push the button. I am on WiFi so it shouldn’t just seem to stay stuck on the loading
No longer works
I’ve been playing this game for quite a while, and I really did love it, but now all of a sudden it won’t open. Just the beginning screen, no loading bar, nothing. Just sits on that screen and won’t do anything. Super disappointed.
時間を返せ！
バグなのか、今週何もイベントが出なくなった。前にもあった。毎回何度もスクリーンショットを送れと催促してくる。やり取りのなかでIDもわかるだろ。対処と修正を速やかにしてくれ！今まで掛けた時間と労力を返して欲しい。こんな事が続くのなら他のゲームをすれば良かったと後悔してます。やめ時&削除！よって星1！！
Response from developer
親愛なる友人へ、完璧な体験を提供できず申し訳ございません。あなたはゲームにおいて重要なプレイヤーです。どうか私たちから離れないでください。ご報告いただいた問題については、技術チームが調査中です。今後の進捗については、ゲーム内の設定から引き続きご連絡ください。ありがとうございます。
