Stuck on loading screen (FIXED)
It’s a good game, but the recent update bricked it on iOS. It’ll load past the dev splash then stay on the loading image. Tap animations still occur but it will not progress.
Edit: thanks for fixing it. Though no clue how we contact you in game when we can’t get in. But it’s fixed now so thanks
Edit: thanks for fixing it. Though no clue how we contact you in game when we can’t get in. But it’s fixed now so thanks
Response from developer
Welcome, Master! Master, we are so glad to hear that you can enjoy the game again! We apologize for the inconvenience caused by the loading issue. If you ever need help, please reach out via our support email. ❤️ Thank you.
Hangs on splash screen
After showing the Highscore logo, the game stays on a splash screen of maids in a cafe. There is no text, no progress bar, just a sparkle animation when I tap the screen. I let the game sit in that screen for several minutes hoping it would load, before closing it forever.
Please note that I am unable to contact the developer through the in-game settings menu because the game hangs at the splash screen.
Please note that I am unable to contact the developer through the in-game settings menu because the game hangs at the splash screen.
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Response from developer
Welcome, Master! We are very sorry for the inconvenience, Master. Please contact our support team via email at support@highscore.jp so we can investigate this loading issue for you directly. ☕ Thank you.
Doesn’t work
Downloaded the game, it opens the splash screen, sits there endlessly, I can tap and get sparkly feedback but zero messages, no download, nothing. Fake app.
Response from developer
Welcome, Master! We are very sorry for the inconvenience, Master. Please contact our support team via the in-game Settings menu so we can investigate this issue for you directly. ☕ Thank you.
접속문제
앱을 여러번 지었다 깔았다를 반복하며 접속해도 시작화면에서 로딩바나 설정, 고객센터 버튼도 없이 아무것도 없는 화면만 나타난채로 멈춰있습니다.
Response from developer
어서오세요. 마스터. 마스터님, 게임 이용에 불편을 드려 죄송합니다. 원활한 확인을 위해 게임 내 설정의 고객센터를 통해 문의해 주시면 담당 부서에서 상세히 안내해 드리겠습니다. 🎀 감사합니다.
Stuck on loading screen
It’s a good game, but the recent update bricked it on iOS. It’ll load past the dev splash then stay on the loading image. Tap animations still occur but it will not progress.
