Long time member
I love this bank and have been a long time member of this bank now having this app on my phone made things a whole lot easier!
my favorite bank
i love meritus credit union they have helped me in so many ways i would be all day explaining but fore most ms tara brouillette is wonderful member services are great thank you for helping achieve and fix my credit score i still have a ways but she has been wonderful reporting my on time payments i really appreciate you and meritus credit union
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Good but…..
Good update, however the transaction push/sms alerts don’t work.
Top Notch
I really love Meritus Credit Union because they provide top notch service.
Great job on the upgrade
The new upgrade is easier to use, and I love the fact that when making a mobile deposit, it is detailed.
App Review
Easy to navigate, quick response. Conducive to financial exchanges.
Mobile
This is so so much better Thank You!
A true 3 star app
Basic functionality that this App should have: able to provide list of transactions (monthly payments, usage transactions, returns/refunds). Make payments to accounts either online or through the app. Payment reminders (not basic but would be good)
Login
When I am trying to login in it keeps bringing me to the change password screen and I don’t need to change my password like it’s a bit buggy
So I’m being charged $3.68 because I made a transfer from savings to checking
I think that’s horrible 👎🏽👎🏽 to be charged for that reason I guess because of this basic account I have is it y’all goal to charge me for everything I do regarding this account I think that’s predatory.
Account holder
Love it
Passwords
I love banking with Meritus. The only thing that is a serious peeve is that I have to change my password every so often and you can’t use one you previously used
No Zelle
Works great but don’t have Zelle so I can’t send money even I wanted to. I tried downloading the Zelle app which I can’t use because it tells me go to my banking app.
Horrible app
This app constantly has log in issues . The entire credit union is out of date . There are advances in technology in case you don’t realize.
Something is always Wrong
This app always has some type of error or bug that needs fixing. It constantly logs you out. You’re constantly prompted to call a number for assistance with a login error. I’m out of ideas of new passwords because of this app
Not consistent
When the app is working, it has great functionality. I like the layout over their desktop view. The downside? This “Mobile Banking application is experiencing issues” nearly every time I try logging in. It is rare that when you need that app it is up and fully functional.
Love!!
Absolutely love the app. From paying my bills, depositing checks, knowing my balance! It’s awesome! I’ve been with this credit union since my freshman year of high school when it was named Lafayette School’s Credit Union! This app is by far amazing!! Only thing I dislike is when the app is in this sort of down time and not allowing me to log in with my Face ID, (which seems to only occur late at night.) Other than that though, super great!
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Needs work
The app consistently won’t acknowledge my password to allow me to login. It will have success for a few weeks, then prompt me to call the credit union for not recognizing my credentials. I’ve had to delete the app and download it again several times, I’ve had to call the credit union to reset it a few times and I can’t use my fingerprint ID to login. It’s frustrating and something needs to be done to improve whatever glitches are causing this to happen!
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App is ok, Zell payments scare me
According to the user agreement which is 16,000 words of legalese, Meritus uses Zell for payments. Nobody reads these things. I wrote a novel that’s 20,000 words. We don’t know what we were agreeing to when we agree to use Zell.
New isn’t better
Details on transactions are scarce ! Scary if you ask me. I like to see what’s what with my funds and this update is lacking that. At certain times if the night you can’t access anything on the app. Please revert back to details. They matter.
