I used to be a big fan of this App, but…
Recently, we returned to Verizon cellular services, and not only were we looking forward to getting a premiere cellular connections we were also looking forward to being able to continue to us the proprietary text messaging Application +Messenger.
+Messenger had so many unique features that other text applications that couldn’t compete. And even better than having these great features, they were easy to use and simple to implement!
However, it’s been close to a week since we switched over, and although I was able to upgrade from a Google Pixel 2 to a Google 8, I’ve had nothing but headaches trying to get the App to work properly; and my better-half’s iPhone seems to be easier for her than the +Messenger App I’ve been raving to her about for months, since we first considered switching back to Verizon.
In conclusion, +Messenger has been a disappointment and I am now seriously considering reverting back to the iPhone’s and Google text Apps, rather than Verizon’s formerly great +Messenger. I can’t honestly, in good faith recommend this App to anyone other than to someone as an April fool’s joke.
+Messenger had so many unique features that other text applications that couldn’t compete. And even better than having these great features, they were easy to use and simple to implement!
However, it’s been close to a week since we switched over, and although I was able to upgrade from a Google Pixel 2 to a Google 8, I’ve had nothing but headaches trying to get the App to work properly; and my better-half’s iPhone seems to be easier for her than the +Messenger App I’ve been raving to her about for months, since we first considered switching back to Verizon.
In conclusion, +Messenger has been a disappointment and I am now seriously considering reverting back to the iPhone’s and Google text Apps, rather than Verizon’s formerly great +Messenger. I can’t honestly, in good faith recommend this App to anyone other than to someone as an April fool’s joke.
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Does Not Work Correctly
The apps features for the most part work fine however its constantly acting like it does not know location when it has access to location services and it ÅLWAYS disables calling once the app is closed, one of the main reasons i got the Ipad Pro was so I wouldnt have to use my phone very much but this app rarely ever works the way it is suppose to its also delayed on message delivery. To me it seems more like an information collecting app then a useful communication tool. If you are looking for an app that will link with your phone you can use to make calls with I”d just avoid this app and not bother with it as its a complete failure in that aspect. The bug reporting feature on it is useless as well as they never fix any bugs. If i could i would give this app zero stars but since 1 is the min thats what it gets.
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Six hours of my life wasted with Verizon support agents.
We purchased two identical iPad Pro 10.5’s in Dec 2017. Neither has cellular service and both have the Message+ app. We’ve been with Verizon as our cell carrier since it’s inception. Since we’d gotten our iPads, we’ve used Messenger+ without any problems whatsoever. Starting in mid=December, for some unknown reason, my iPad can no longer receive incoming text messages on Message+. I can SEND texts just fine, but cannot receive them. My wife’s iPad functions perfectly with Message+. The last conversation that I had with Verizon support ended with the agent telling me that the app had been discontinued and therefore will no longer work at all. After ending the call, I promptly sent then received Message+ texts on my wife’s iPad.
Not the end of the world, but certainly frustrating and hardly an endorsement for Verizon Message+ and their off-shore support. Pathetic.
Not the end of the world, but certainly frustrating and hardly an endorsement for Verizon Message+ and their off-shore support. Pathetic.
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Was great on Samsung, but not on iPhone
I liked Message+ for my Samsung galaxies. It worked like a dream and I like knowing that my messages had been delivered or if they were in limbo. Message+ did not help me on iPhone: when I migrated my contacts, the two people I text most often couldn't be found anywhere in Message+ even though I have long conversations in iMessage. I have my group texts, other individuals that I rarely text, but not my two favorites who are also my ICE contacts. I do Google search to solve the problem and I can't find anything that matches what I'm looking for in the results. Even Verizon chat room doesn't quite understand what the problem is and doesn't give me results that help me restore access to those two people, who I call and text the most of everybody. I wanted an alternative to iPhone messaging because I don't like that very much and there's no information about individual texts.
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Don’t waste your time.
Verizon should be ashamed. They don’t seem to care about making this app work top notch. Look at all the poor reviews that go back years. I downloaded this app onto my knew iPad mini 6. I thought it would be a great way to basically be able to use my mini as an alternate method to text and call via my Verizon account if I don’t have my phone with me at the time. The app just keeps failing . Some calls never go through or if they do they are poor quality. I frequently noticed that when I got a call on my main phone I never get any notification or ring tone on the iPad despite the fact that the app on my iPad is supposed to be paired with my primary Verizon phone number. Text going out or coming in are slow to arrive. And, most of all I need to constantly need to rest the app on the iPad by pairing it again with my primary phone number on my phone. This seems to happen constantly after a day or two of not using the app on the iPad.
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Can’t get it to work - try this
If Message+ just won’t work on your phone, try this: Go to a device like an iPad that is connected through Verizon to your phone. Open Message+ on that device, not your phone, click on Menu > Setting > Manage Connected Devices. A list will show how many devices Verizon thinks your phone is connected to. DISCONNECT all the devices you know were in the past and should be removed - get the number down to at most four. When that’s done try to activate Message+ again one the Phone !
Verizon doesn’t know this, don’t ask them.
Verizon doesn’t know this, don’t ask them.
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Decent Overall but some Minor Annoyances
I’m using this app on my iPhone 11 Pro Max.
Pros: Customizing the UI in terms of the colors and shapes of the chat bubbles and and backgrounds make the app fun to use by letting you use your creativity to enhance your experience with the app.
Cons: Weather someone I message uses Message+ or not, messages go through both the standard iOS messages app and the Verizon Message+ app. That means when someone messages me, I get notifications from 2 apps for the same message. I wish there was an option in the app’s settings to keep chats in Message+ separate from my standard Messages chats. Message+ is trying to be an alternative to the standard Messages app, but fails because for other people I chat with I use iMessage.
Pros: Customizing the UI in terms of the colors and shapes of the chat bubbles and and backgrounds make the app fun to use by letting you use your creativity to enhance your experience with the app.
Cons: Weather someone I message uses Message+ or not, messages go through both the standard iOS messages app and the Verizon Message+ app. That means when someone messages me, I get notifications from 2 apps for the same message. I wish there was an option in the app’s settings to keep chats in Message+ separate from my standard Messages chats. Message+ is trying to be an alternative to the standard Messages app, but fails because for other people I chat with I use iMessage.
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No good
Let me start by saying I had used this app in the past when I was with Verizon. I came across it and it says in can be used with any carrier with a valid US number. So I downloaded it. And guess what it doesn’t work with straight talk even though straight talk uses Verizon towers. I guess I should have known more false advertising from Verizon the very reason I left them was there dishonesty in the fees they try to hide and shock you with when you got the bill. I guess some things never change. Just a word for anyone who might try it it doesn’t work on non Verizon phones. I would give it less then a one star rating if I could. And maybe Verizon would like to correct their false advertising.
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It’s okay but more and more messages only show up on phone, not on this app
For example, when I text my daughter, I can see messages I send her on the iPad via Message+, but her responses to me are only on the Samsung Galaxy. They don’t show up here. It seems that the more I use it, the more this happens. It happens with people on different comm networks using different devices, so it can’t be narrowed down to a technical issue.
I’ve even tried uninstalling and reinstalling the app, which made no difference.
If this app was able to display ALL messages to/from a number consistently, I’d give it 5 stars.
I’ve even tried uninstalling and reinstalling the app, which made no difference.
If this app was able to display ALL messages to/from a number consistently, I’d give it 5 stars.
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An Embarrassment
I seldom provide reviews and recognize things happen between releases. I applaud the intent for this app which essentially is a vendor agnostic chat solution that works over SMS. It kind of does that (sometimes), but with lots of limitations and caveats. However, it’s hard for me to believe that the team who developed this actually uses it themselves. I am pretty tech savvy and I struggle with this app. Documentation does not match the features actually there and when they do they often don’t work. Great idea, poor execution, and even poorer quality assurance. For a major company like Verizon I would be embarrassed to release such an app. Actually any company/person should for something this poorly executed. Many other apps are much better, but are not as simple as SMS, but at least they work as advertised.
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This App works better than iMessage - Failure to Send
With the latest iOS release I have never had so many sms or fail to deliver to so many End Points on any OS or mobile device. In addition to other Apple and nonApple end users message failing to arrive, there were no setting to correct to get it going. No other apps or setting to adjust, with or without a vpn - on wifi or on carrier services, iMessage failed to perform. I like this device and OS agnostic app and hope you at least try it as I have used it for almost eight years on different PC, Tablet and Cell Phone OS’s and it has been the best I have ever used. I am a carrier employee, however am speaking from an end user consumer experience and perspective. Thx!
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LOVE!
This app is perfectly suited for my business needs for texting. My assistant & I use this app for our main business line on each of our phones so we can both respond to customers. I love the away auto-response feature & use it for 4 different away messages that we can set date & time to turn off. There are some delays at times but overall does what we need! Another cool thing is it saves images in a gallery & so when one of the text sticker apps I used all the time disappeared from existence, I still had all the stickers I used in the gallery! Made me so happy.
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App isn’t working properly
Recently I won’t get my messages until i open the app and there’s a 10 min delay for the messages to come. I originally thought it was my phone or service but my service was working perfectly on all other apps, amazing service ty verizon! I then put my sim in another device which has msg plus and still has the same problem:( so I switched to a diff messaging app and my messages were working normally.
I definitely love the app that it saves all your messages and are able to use on multiple devices. I also love the public profile pic feature, most messaging apps don’t have that. Another amazing feature is the customization where it gives you a lot of cool features to customize your app look.
But overall it only deserves a 2 star due to the fact that the main purpose of the app is to get your messages;)
I definitely love the app that it saves all your messages and are able to use on multiple devices. I also love the public profile pic feature, most messaging apps don’t have that. Another amazing feature is the customization where it gives you a lot of cool features to customize your app look.
But overall it only deserves a 2 star due to the fact that the main purpose of the app is to get your messages;)
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Response from developer
Thank you for using Message+. Please contact us at VerizonMessages@VerizonWireless.com so that we can help investigate and troubleshoot the issue. You can also send us your feedback by going to the Settings within the Message+ app and tap on Send Feedback.
Droid and iOS Verizon Messages
I have about 30 devices I am responsible for in our business and I pretty well hate Verizon messages. If you change a droid device to an iOS (via SIM card change) it will kill all group messages on both devices so you can’t even put the sim back in the old phone to return to what it was. It will also spam everyone in all your groups at least each 3 times for each group. Exploding all your coworkers phones with dozens to hundreds of texts. When you call Verizon to try and fix it they will scratch their sac for a while and blame it on apple. Meanwhile your phone number/SIM card won’t work with !any! Group messages for the foreseeable future. And if you decide to stay with the iOS device…you can send messages in Verizon messages but you won’t receive any! At all…except through the apple message app which won’t do group messages. So the long and short of it is…try it…I dare you!!!!!!
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Response from developer
Thank you for using Message+. Please contact us at verizonmessages@verizonwireless.com so that we can help investigate and troubleshoot the issue. You can also send us your feedback by going to the Settings within the Message+ app and tap on Send Feedback.
If only it worked consistently
I put this on my work phone so I could get texts from my personal phone. Some days it works great, then days like today creep up. I got a few texts this morning from my wife and son, then nothing later. It this afternoon I got texts on my personal phone that didn't show up. Keep getting the spinning wheel saying it's trying to connect with the servers.
When I had T-Mobile, their app was light years ahead. I consistently got texts and calls. I could even access my voicemails from the app on my work phone. I'm a sales rep, so most days it's inconvenient to carry 2 phones. The idea behind the app is great. The execution, not so much.
When I had T-Mobile, their app was light years ahead. I consistently got texts and calls. I could even access my voicemails from the app on my work phone. I'm a sales rep, so most days it's inconvenient to carry 2 phones. The idea behind the app is great. The execution, not so much.
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Not accessible
Apparently Verizon Wireless does not care about their customers they have disabilities. Because this review that I have done for over a few years now. Nothings been done about the app. It goes to say about Verizon‘s character! Maybe the people that who are disabled on a run up and down the street. And scream discrimination, and racist. Then maybe something will get done. That seems all it takes for a company to recognize people with all disabilities. From A-to-Z. I like the app because of auto message reply. But like all developers they don’t give a crap. This app is not accessible for voiceover on the Apple platforms or other platforms. I do not recommend this app for this company to anyone. Because of the disability discrimination. That they don’t care to recognize. I shall be leaving soon as possible.
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Verizon lies
Verizon sends me this email “ This is a necessary step to understanding what could be the issue that you're describing. Currently, there are no open alerts for this issue, so this seems to be an isolated issue regarding the software of your device. We would recommend backing up your text messages to a cloud based storage in general to avoid any loss in your personal information. Afterwards, we would suggest removing the application and downloading it again. Please let us know of any updates, so we may continue to look into this for you. TaylorH_VZW”. SO THIS IS AN ISOLATED ISSUE ON MY IPAD DEVICE BECAUSE OF APPLE’S SOFTWARE? I CAN FIND NO WAY TO BACKUP MY OLD TEXT MESSAGES TO A CLOUD STORAGE. MY WIFE’S MESSAGE + WAS NOT UPDATED TO 5.0 ON HER IPAD. IT’S WORKING FINE. MY IPAD UPDATED TO 5.0. IT WON’T OPEN. WE BOTH HAVE THE SAME IOS UPDATED VERSION. DON’T TELL ME IT’S AN IOS PROBLEM AND THERE ARE NO OPEN ALERTS.
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App did a bug fix now app won’t open!
So APP says it did bug fix 5 days ago and now I cannot even open the app. And cannot get anyone to help. Finally got ahold of Verizon and they said they can’t fix their own app. Oh so time to switch carriers! If I could give Verizon a -10 I would.
So I finally received a response AFTER I deleted the app, losing all my photos and messages I was keeping! Great response time. If only I could give the developer and those who respond a 0! I have had Verizon forever and they have become the worst in the business. and not just this App, which used to work well. Even after reinstalling it still works poorly. Oh and do not even start me on the excuses the Verizon catechism person gave me. He did not even know his own app!
So I finally received a response AFTER I deleted the app, losing all my photos and messages I was keeping! Great response time. If only I could give the developer and those who respond a 0! I have had Verizon forever and they have become the worst in the business. and not just this App, which used to work well. Even after reinstalling it still works poorly. Oh and do not even start me on the excuses the Verizon catechism person gave me. He did not even know his own app!
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SLOWWWW and glitchy
Beware of having Verizon as your cell / iPad service provider as they FORCE you to use this terribly slow app on newer iPads. It’s dismal performance is sub-par in every way to the apple text app we are familiar with using. Each and every time I need to enter a name or phone number there is substantial lag time. The window for composing a message is small and does not expand with a larger message, so one must scroll through limited visibility. It is difficult and slow to erase a message if desired. The program often freezes and has to be shut down or re-installed. AND if you send a link for article or video in typical text app you will see a clickable icon that makes it clear what article or video is. With this app you are only able to send the url and must therefore explain in words what is being sent. If I could have given 0 Stars I would have..
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Response from developer
Thank you for using Message+. Please contact us at verizonmessages@verizonwireless.com so that we can help investigate and troubleshoot the issue. You can also send us your feedback by going to the Settings within the Message+ app and tap on Send Feedback.
Text messaging auto reply feature!!!
I was truly excited to finally see an app that allows to have auto reply functionality in text messaging. Truly a blessing for folks that have clients who reach out to you via text over other means. In the beginning, it worked wonderfully. However, for some reason, it has become extremely finicky when trying to turn it on and off. Often times you have to flip the lever a few times to get it to stick. And even when you do, there’s times where I would back out come back and the lever would be still in the original position. They really truly need to focus on this on the next update. I have used this functionality for the last couple of years. Jump ahead to a couple of months ago, the auto reply functionality is stuck in the on position. I have uninstalled and reinstalled the app numerous times, and it is still stuck there. Right now there’s a trouble ticket into Verizon, but there has been no resolution as of yet. And at some point, they also need to increase the maximum auto reply character count I would say at least an extra 30 to 40 characters Minimum. I really would love to see this work properly, but it needs a lot of work clearly.
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Response from developer
Thank you for using Message+. Please contact us at verizonmessages@verizonwireless.com so that we can help investigate and troubleshoot the issue. You can also send us your feedback by going to the Settings within the Message+ app and tap on Send Feedback.
