Old and broken
The app doesn’t even allow you to update your plan? Crashes sometimes very annoying
App doesn’t work
App doesn’t work
App doesn’t work
App doesn’t work
Login issues
The app logged me out and now I can’t login. I enter my email to login but then it takes me to a page to activate my account. I put in my information but it says my I already have an account, which I know. It doesn’t let me login.
Impossible to close out membership
So so many options to give them more money, but it’s near impossible to close your membership once you have it. Go somewhere else.
Gym Check-Ins and Month
The recent app update is missing key functionality. Some jobs reimburse folks as long as they can show they went to the gym a certain amount of days per month. However, with this update it no longer accurately shows how many times you’ve been to the gym and which month it is for. Could you please correct this issue to reflect the previous apps setup in this area?
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No data
I don’t see my trainer, I don’t see my payment history or anything about my account or training sessions
Unreliable app and unreliable gym staff
Don’t rely on the app to save your info and don’t rely on gym staff to show up- for personal training appointment or to run scheduled classes.
New Update
The app was recently updated to include nutrition, fitness, measurement, activity, and even shopping list tracking. You can contact a trainer/employee directly through the app, and even schedule upcoming classes. Very useful and time saving. Also has a great look.
some things are better some are not
i like the fact it is more personalized. i REALLY like how easy it is to find info now. it is cleaner and less clutter. i like that it has dark mode. i dislike NOT being able to see all the method facilities and what classes they offer at what day/time. i dislike my previous pics and workouts not transferring over.
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Issue
I’ve tried to add a new card for days to be able to pay my balance but always appear an error that says trying again and this app doesn’t look like that you have improved it, does not work softly
