
Mfana Logistics Hub
Mfana Logistics Hub
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About
MFANA — YOUR ALL-PURPOSE DELIVERY SERVICE
Mfana is a unified logistics platform that connects customers, delivery agents and logistics teams in one easy-to-use application.
Whether you need to send documents, parcels, groceries or heavier cargo, Mfana helps you book, manage and track deliveries from collection to final handover.
FOR CUSTOMERS
Book dependable delivery services in just a few steps:
• Select your collection and delivery locations
• Add multiple stops where required
• Choose the appropriate delivery agent type
• View estimated delivery pricing
• Track your delivery agent in real time
• Share a live tracking link
• Save frequently used locations
• View current and previous orders
• Rate your delivery experience
FOR DELIVERY AGENTS
Mfana gives delivery agents the tools required to manage work efficiently:
• Go online or offline based on availability
• Receive and manage delivery requests
• View collection and delivery information
• Navigate to customer locations
• Update delivery progress
• Track completed deliveries
• Monitor ratings and earnings
• Manage wallet and profile information
FOR LOGISTICS TEAMS
Mfana brings operational visibility and control into one central logistics hub:
• Manage customers and delivery agents
• Monitor active and completed orders
• Track agent availability and locations
• Manage delivery plans and service options
• Review platform activity and earnings
• Support customers and agents from one system
SAFE AND ACCOUNTABLE DELIVERIES
Mfana uses OTP-verified collection and delivery handovers to help ensure that goods are released to the correct person. Live tracking provides customers and logistics teams with greater visibility throughout the delivery journey.
BUILT FOR EVERYDAY LOGISTICS
From a single urgent document to groceries, parcels and multi-stop deliveries, Mfana provides a convenient way to coordinate local logistics.
Book it. Track it. Deliver it—with Mfana.
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What's New in Mfana Logistics Hub
1.1
October 23, 2026
Updates to ordering journey with add Pick Up & Drop Off Locations. Addition of the Mushe Voucher redemption In App Comms Float Management
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