MG iSMART AU & NZ User Reviews

MG iSMART AU & NZ
MG iSMART AU & NZ
SAIC MOTOR Overseas Intelligent Mobility Technology Co., Ltd.

Customer Experience

Positive experience33.3% of reviews
Neutral13.8% of reviews
Negative experience52.9% of reviews

~ Based on 87 written reviews from the US App Store.

Is MG iSMART AU & NZ Safe?

MG iSMART AU & NZ has mixed safety signals based on user ratings. AppsHunter Safety Score for MG iSMART AU & NZ is 53/100.

This assessment is based on 255 user ratings, with an App Store average of 2.6/5.

Is MG iSMART AU & NZ Legit?

MG iSMART AU & NZ appears to be a legitimate app. AppsHunter Legitimacy Score for MG iSMART AU & NZ is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poorly designed

Functions are poorly grouped and are triggered individually, you have to wait for each action to be confirmed before starting the next. For example;
Turn on driver’s seat heat, then passengers’s, then set cabin temp, then fan speed.
These should be sent as one message to the car after selecting Apply
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Issue with schedule charging

After last update the schedule charging stopped working, the times had moved, changed it back but it didn’t sync the setting to the secondary users. Had to manually change settings on every single app.

Outstanding

Does everything!
Security check, air con before entering the vehicle, tyre pressure, keyless entry…
The app is easy to use.

Cr…app

I can’t even register. It supposedly sends an authentication code to my email address. I’ve tried 3 different email addresses (several times over a couple of days). It’s not in spam. It’s not anywhere.

Not good app

It’s won’t work at all

Suggestion

25/jul/26 same car park. Works perfectly. Go figure.

17/jul/26
Same as 11/jun. went back to car. All doors were in fact locked. App shows car locked but door status all open, 6553V etc. Tapped unlock and car unlocked but busy icon spinning around and eventually said cannot contact car. Same with lock function. Tap it and the car locks but busy icon spinning and eventually message cannot contact again.

11/june/26
App says all doors are open, power train unknown, battery voltage 6553.5v. Tried different networks, restarted phone, restarted car. Happens every now and again.

30/5/26 I just noticed something today. When you open this app on Apple iPhone or the the Android, same symptoms. Takes its time loading and when done, they don’t display the kms or the %. A bug on both platforms.

11/5/2026 went on holidays. Car gone into deep sleep. Remedy, unlock and lock car again. How remotely? What a joke.

30/1/2026 went to schedule charge today. Failed. Keeps saying time out try again later. Works from the car just not the app. And 31/1/2026, working again ????

11/jan/26 cannot connect to vehicle. “Vehicle not responding”. Spent some time trying to resolve this after executing the trouble shooting suggestions on the error message. Gave up. 6 hours later, works flawlessly.

As at 13/may/2025, app is awesome. The only negative now seems to be when I start app it shows km briefly then disappears and refreshing it shows kms successfully. Seems to need refreshing repeatedly to show first screen, at least twice. Good app in general.
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Very nice

It’s very good, allowing you to monitor where your vehicle is, in real time. Bonus being able to start the vehicle and warm it and the seats up before I even get in, so nice.

Sir

Okay

Rubbish

Slow, sluggish, constantly crashes and now it’s logged me out of my account and I can’t get back in. Tried to reset my password and it says it’s emailed a verification code - and I’ve received nothing. Do better MG tech peeps.

Agree with Gawd Awful

Couldn't have said it better ...except I can't even get it to bind with the car ..perhaps I shouldn't even try.

Very good

Needs to easier setting air con temp remotely. All I get is the fan blowing.

If there was no stars that what it is.

Hopeless. Doesn’t work. Have had it fixed through dealer twice and still not working. Not impressed give. Great car but the app features such as climate DO NOT WORK!

Potentially a good idea but….

Nice idea but the distance to battery percentage is very different between the data shown in the car and that shown in the app. Clearly car and app are not talking to each other. Lots of missed opportunities to show more data. I would love to see the same data in the app that is displayed on the dashboard particularly kw/ 100km etc but the app just doesn’t.
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Works well

The app works as intended and is handy for remote lock/unlock and turning on the air con etc.

One great feature would be the ability to change the charging speed from the app, rather than having to go and sit in the car to do it. Please add this feature!

Still can’t register

Tried to register in the dealership on the day of purchase. It didn’t work to get a registration code. After the car salesmen suggested I check my spam (luckily they were there with that idea!) and there was no code there either, both of then tried it … sure enough, there was no code coming through for them either. Tried more than 10 times in the dealership without success. Then the manager told me the car was updating, that it could take a few HOURS and I couldn’t drive it away at all — even without the app! What a woeful on boarding experience—so disappointed I am getting this car.
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GREAT CAR

Have the MG ZS for one week now and find it lovely to drive plenty of power.

Rubbish!

If I could give it no stars. I would! The app is absolutely useless. I have tried on multiple occasions to get my car connect to this app. I even asked about it when I took it in for a service at MG. I was told to delete the app and try again. Now the app won’t even let me pass the password stage. I have filled all the requirements and it will not let me continue. I’ve owed my car for 3 years now and still havnt had any success with this app or being able to connect my car to it. What a joke!
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Works well.

Works well.

MG Essence Hybrid 2025

Over revving going uphill is off putting and concerning

Poor Quality

OK for monitoring vehicle stats, but charging functionality ceased working weeks ago and now has to be controlled from inside the vehicle. Digital key is useless as well, as you have to use the app to start/stop open/close the car, rather than being able to use the phone as an NFC card (like my BYD does)
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