Road repaired
I have raised 4 complaints, all are resolved
Response from developer
Thanks for using Mhari sadak application. We’re glad that you find the app effective.
Disgusting app
Response from developer
Kindly uninstall and install the application again and mark your complaint. For support, please contact mharisadak-support@hry.gov.in.
When photo clicked complaints does not get closed
Response from developer
Sorry for the inconvenience, please write your query to mharisadak-support@hry.gov.in.
Waste of time and effort
Response from developer
The complaints are being resolved by the nodal officers and the resolution time depends on the defect type. For your query, please contact mharisadak-support@hry.gov.in.
Contact Us
Many times more problems are still no resolved after 2,3 months
Response from developer
The complaints are being resolved by the nodal officers and the resolution time depends on the defect type. For support, please contact mharisadak-support@hry.gov.in.
Poor application
Response from developer
The app is working fine and the complaints are being registered and resolved successfully.
No progress on broken road
Response from developer
The complaints are being resolved by the nodal officers and the resolution depends on the defect type.
Unable to get location
Response from developer
The GPS location is working fine for the application. Kindly ensure the proper network and updated version of the application.
New update breaks location functionality also logs user out every few hours plus my issues with prog
The complaints sit in limbo for months and engineers upload substandard work as proof and it gets accepted.
Response from developer
Apologies for the inconvenience. Our team is working to fix the photo upload issue. For support, please contact mharisadak-support@hry.gov.in.
App reviews
Response from developer
The new version of the app has been released with improved functionality and an enhanced user experience. The app needs relogin after 6-8 hours which is a security feature designed to keep your information safe from unauthorized access. Kindly update the app and mark your complaint.
GPS location is not working
Response from developer
The GPS is working. Kindly re-install the app and mark your complaint.
As expected App didn’t work.
No login, No Complaint 😄
Response from developer
The resolution of the issue has been done. Kindly login again and mark your complaint.
Account register option
Response from developer
Kindly log in using your contact number. You will receive an OTP on your registered mobile number. Enter the OTP to verify and you will be logged in successfully.
Not able to register
Response from developer
Kindly log in using your contact number. You will receive an OTP on your registered mobile number. Enter the OTP to verify and you will be logged in successfully.
No update on complaint even after 2 months
Response from developer
Please be assured that the complaints are being resolved by the nodal officers and the entire process is closely monitored by the government to ensure transparency and accountability. We appreciate your patience and co-operation in this matter.
Bugs and some about work
Response from developer
Please uninstall and reinstall the app from the App Store to resolve the update prompt issue. If the repair work does not meet your expectations, the complaint can be re-opened.
Totally fake and corrupted
It's 100% corruption that’s why no one is doing anything.
This is the reason this app rates 2 stars.
Response from developer
The time for resolution of the complaints depends on the defect type and the complaints are being monitered by the concerned department.
Complaint closure has no SLA
Response from developer
We regret the delay in resolution and acknowledge your concern about the pending complaints. Please be assured that the complaints are being resolved by the nodal officers
USE LESS GOVERMENT AND APP
Response from developer
The responsibility for resolution rests solely with the Nodal Officer, and the entire process is closely monitored by the government to ensure transparency and accountability. We appreciate your patience and cooperation in this matter
Good Initiative with same style of work. This app is meant for reporting only with no work.
No use gurgaon citizen need work not formalities.
Response from developer
We appreciate your patience and would like to inform you that your concern regarding the delay after acceptance has been duly noted. Please be assured that the complaint will be handled by the Nodal Officer.
