म्हारी सड़क/Mhari Sadak Reviews: Is It Legit?

Customer Experience

Positive experience7.4% of reviews
Neutral7.4% of reviews
Negative experience85.2% of reviews

~ Based on 27 written reviews from the US App Store.

Is म्हारी सड़क/Mhari Sadak Safe?

म्हारी सड़क/Mhari Sadak does not appear safe based on available data. AppsHunter Safety Score for म्हारी सड़क/Mhari Sadak is 47/100.

This assessment is based on 42 user ratings, with an App Store average of 1.8/5.

Is म्हारी सड़क/Mhari Sadak Legit?

म्हारी सड़क/Mhari Sadak appears legitimate, with a few gaps. AppsHunter Legitimacy Score for म्हारी सड़क/Mhari Sadak is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Road repaired

Good app
I have raised 4 complaints, all are resolved

Response from developer

Thanks for using Mhari sadak application. We’re glad that you find the app effective.

Disgusting app

When I open app, its shows for update and when I go to App Store for update it only shows open tag not update option. Hence unable to update it.

Response from developer

Kindly uninstall and install the application again and mark your complaint. For support, please contact mharisadak-support@hry.gov.in.

When photo clicked complaints does not get closed

Complaints not closed after uploading photo

Response from developer

Sorry for the inconvenience, please write your query to mharisadak-support@hry.gov.in.

Waste of time and effort

It’s just a fancy way for the developers to take mobile phone number and location through the app. Nothing gets done. Nobody will do anything, they will just update the status to “in progress”

Response from developer

The complaints are being resolved by the nodal officers and the resolution time depends on the defect type. For your query, please contact mharisadak-support@hry.gov.in.

Contact Us

Please provide helpline number and also timebound to solve issues and how much cost to solve the issues.

Many times more problems are still no resolved after 2,3 months

Response from developer

The complaints are being resolved by the nodal officers and the resolution time depends on the defect type. For support, please contact mharisadak-support@hry.gov.in.

Poor application

Poor functionality hands off to the governement

Response from developer

The app is working fine and the complaints are being registered and resolved successfully.

No progress on broken road

It has more than a month when I logged the broken Road complain which is broken from last 1 year, ticket showing in progress but in reality not a single inch of progress made. No accountability and way to follow up with anyone in the app.

Response from developer

The complaints are being resolved by the nodal officers and the resolution depends on the defect type.

Unable to get location

When click on location, searching location and continue searching. Unable to search location and stop after sometime, searching location.

Response from developer

The GPS location is working fine for the application. Kindly ensure the proper network and updated version of the application.

New update breaks location functionality also logs user out every few hours plus my issues with prog

The app has many issues. While the UI looks appealing, the location functionality is broken. Its scope is too limited; although it claims to cover all roads, it excludes street lights, road markings, footpaths, and other road infrastructure from the MHARI Sadak app. Nothing functions properly nor is the road infrastructure properly covered
The complaints sit in limbo for months and engineers upload substandard work as proof and it gets accepted.
Show more

Response from developer

Apologies for the inconvenience. Our team is working to fix the photo upload issue. For support, please contact mharisadak-support@hry.gov.in.

App reviews

Old app is good in compare to updated version. Every time login required. No old data updated. Map no working in the app. Unable to make complaint from Ikkas Jind to Tendrim mode chowki route because map doesn’t open

Response from developer

The new version of the app has been released with improved functionality and an enhanced user experience. The app needs relogin after 6-8 hours which is a security feature designed to keep your information safe from unauthorized access. Kindly update the app and mark your complaint.

GPS location is not working

I tried opening and uploading the complaint. But gps location is not working

Response from developer

The GPS is working. Kindly re-install the app and mark your complaint.

As expected App didn’t work.

I am unable to login. Click Request OTP button and then nothing happens.
No login, No Complaint 😄

Response from developer

The resolution of the issue has been done. Kindly login again and mark your complaint.

Account register option

There is no account registration option in this app my experience about this app is very bad

Response from developer

Kindly log in using your contact number. You will receive an OTP on your registered mobile number. Enter the OTP to verify and you will be logged in successfully.

Not able to register

Register option not available. Zero aap

Response from developer

Kindly log in using your contact number. You will receive an OTP on your registered mobile number. Enter the OTP to verify and you will be logged in successfully.

No update on complaint even after 2 months

Pathetic response better government shouldn’t waste money on such app if no action is to be taken on complaint

Response from developer

Please be assured that the complaints are being resolved by the nodal officers and the entire process is closely monitored by the government to ensure transparency and accountability. We appreciate your patience and co-operation in this matter.

Bugs and some about work

When I complaint about the broken road it was done but after that the road condition was more poor than the previous road and right the when I opened the app every time it show me update the app but I already on latest version of the app

Response from developer

Please uninstall and reinstall the app from the App Store to resolve the update prompt issue. If the repair work does not meet your expectations, the complaint can be re-opened.

Totally fake and corrupted

I put a complaint on the 15th of November 2025 and it's been nearly 1.5 months and still no progress not even a 1% follow-up or anything.
It's 100% corruption that’s why no one is doing anything.
This is the reason this app rates 2 stars.

Response from developer

The time for resolution of the complaints depends on the defect type and the complaints are being monitered by the concerned department.

Complaint closure has no SLA

What’s the point of creating such initiatives when there is no progress at all for complaints raised. My complaints are open from more than 6 weeks and counting…

Response from developer

We regret the delay in resolution and acknowledge your concern about the pending complaints. Please be assured that the complaints are being resolved by the nodal officers

USE LESS GOVERMENT AND APP

I have raised a complaint on 8 Oct but no action taken yet. There is no accountability and general public doesn’t know where to go. They just created a app to show developments over paper

Response from developer

The responsibility for resolution rests solely with the Nodal Officer, and the entire process is closely monitored by the government to ensure transparency and accountability. We appreciate your patience and cooperation in this matter

Good Initiative with same style of work. This app is meant for reporting only with no work.

Very good Initiative but resolution not seen from last more than 1 month. Not seen this is been attended by department it just showing as accepted with no work.
No use gurgaon citizen need work not formalities.

Response from developer

We appreciate your patience and would like to inform you that your concern regarding the delay after acceptance has been duly noted. Please be assured that the complaint will be handled by the Nodal Officer.